BMW of Albany

Best experience ever ! My experience overall was great and easy. Blake was my sales man. He was able to answer all my questions and I was able to test drive my car for a ext My experience overall was great and easy. Blake was my sales man. He was able to answer all my questions and I was able to test drive my car for a extended amount of time. Victoria was awesome she gave me information about my oil change and kept me informed on the wait time. Mauricio helped me program my radio and told me everything I needed to know about my car. "He's a BMW genius. " They all made me feel like family every body there was extremely nice and kind. More

Great service Enjoyed my experience and will return for service to car as well as when I purchase my tires. Thanks again for the smiling faces. Will be back Enjoyed my experience and will return for service to car as well as when I purchase my tires. Thanks again for the smiling faces. Will be back More

Pleasant experience I took my car in for an oil change, Victoria was my service person. She was very friendly and genuine. The time frames she gave were right on. I took my car in for an oil change, Victoria was my service person. She was very friendly and genuine. The time frames she gave were right on. More

Service Department I received great service at this location the day I went in for the oil change. The employees were very friendly and helpful. Left out with a nice cle I received great service at this location the day I went in for the oil change. The employees were very friendly and helpful. Left out with a nice clean vehicle. Thank you. More

Thanks again!! Victoria was Amazing as Always. She had a loaner vehicle ready when I arrived so I would not be late to work. She is prompt and able to answer all of Victoria was Amazing as Always. She had a loaner vehicle ready when I arrived so I would not be late to work. She is prompt and able to answer all of my questions and concerns. Notified me when my vehicle was ready. Great Customer Service Experience!! More

Great Experience This is the third vehicle I have purchased from this dealership. I will return. Blake Wills was a super salesperson. Hope he is there in a few year This is the third vehicle I have purchased from this dealership. I will return. Blake Wills was a super salesperson. Hope he is there in a few years when I go back. The technology person was quite informative, too. Great job, guys! More

Truly The Best Service Anywhere!!! Everytime I Have Visited The Service Department I Always Have Gotten A Warm And Wonderful Service From The Staff I Highly Recommend BMW Of Albany For Everytime I Have Visited The Service Department I Always Have Gotten A Warm And Wonderful Service From The Staff I Highly Recommend BMW Of Albany For All Your Service Needs. More

Servicing While driving to Albany from Jacksonville Florida to spend Thanksgiving with my family my vehicle ran hot and I had to stop multiple times and finally While driving to Albany from Jacksonville Florida to spend Thanksgiving with my family my vehicle ran hot and I had to stop multiple times and finally made to our destination and spent an amazing day with my family and then the next day my son called BMW of Albany and to my surprise was to able to get an appointment for that same day.. The service I received was above and beyond what I expected!! Thank you Lori and the BMW Albany Service Department. So proud of my Home Town BMW More

Very good service the people was very friendly I had a very good experience with the service representative she was very helpful and knowledgeable, the show room was very clean and beautiful I enjo I had a very good experience with the service representative she was very helpful and knowledgeable, the show room was very clean and beautiful I enjoyed my visit More

Great Customer Service Victoria is so friendly and helpful when I need my BMW serviced. She goes beyond limits to solve problems if there is one. She is a great asset to t Victoria is so friendly and helpful when I need my BMW serviced. She goes beyond limits to solve problems if there is one. She is a great asset to this dealership! I want to personally thank her. I received great service on the last visits. My new tires are great too! . More