BMW of Akron
Akron, OH
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Great price, service and large inventory We drove from Cleveland to Akron after reviewing this dealership' website. Our client advisor was Eric Eisenhart. I was not disappointed in the least. We drove from Cleveland to Akron after reviewing this dealership' website. Our client advisor was Eric Eisenhart. I was not disappointed in the least. I received an excellent trade amount for my car, way higher than what was offered to me by a Mercedes dealership, as well as an extremely competitive price on the BMW I left with. I could not have asked for more in regards to Eric's knowledge as he has been with BMW 30 plus years, the sales manager's helpfulness or the financial manager's efficiency. I could not have found a dealership that could match any of the numbers offered by this one. I will go back to Eric when it is time for a new car. More
service On arrival I was greeted by a friendly staff. I was promptly greeted and asked about my problem. My trunk was not opening. I had called the service de On arrival I was greeted by a friendly staff. I was promptly greeted and asked about my problem. My trunk was not opening. I had called the service department but the service rep was unable to talk me through the resolution.Within seconds Mr Hunt suggested I might have a valet switch issue and resolved the problem within seconds. More
Service You Won't Find Anywhere Else! Brought my 2015 3-series in for an issue with my passenger door lock. Also had regular maintenance performed as well. I was treated with insanely prof Brought my 2015 3-series in for an issue with my passenger door lock. Also had regular maintenance performed as well. I was treated with insanely professional and courteous attitude. Due to my vehicle requiring to be held due to a part order, I was provided with a top notch loaner vehicle. My experiences with Dave Walter BMW have been nothing short of incredible. More
New Car Purchase No high pressure. Mark just offered several options for my consideration. Than worked with me to narrow down the options. Mark than helped me make a c No high pressure. Mark just offered several options for my consideration. Than worked with me to narrow down the options. Mark than helped me make a choice between two vehicles. More
Awesome buying experience Very prompt and professional from Michelle Laughman and Rora Liddle. The resident genius, Scott Inskeep was just that. I had a special situation regar Very prompt and professional from Michelle Laughman and Rora Liddle. The resident genius, Scott Inskeep was just that. I had a special situation regarding the financing and we worked through it painlessly. More
Excellent Experience From my first phone call to this dealer I had nothing but excellent customer service. Mark was extremely helpful on the phone and even more when we a From my first phone call to this dealer I had nothing but excellent customer service. Mark was extremely helpful on the phone and even more when we arrived at the dealer. He went the extra mile in getting us the best price possible as we were traveling over 500 miles one way! When we arrived the pre-owned vehicle was exactly as described. Mark accompanied us on the test drive as we were not familiar with the area, he explained as many features as possible on this test drive. After some pre-paper work we then visited with the Finance Manager Rora, for more excellent customer service. This lady is exceptional at doing her job, no high pressure to purchase all the extras that that so many finance departments force you to buy! She was very informative and made sure we understood every aspect of our financial contract. We next visited with Scott who explained all of operational details of our vehicle. He was great! He explained so many features of our vehicle, and made sure we understood how to operate! We were treated like family by each person we dealt with. We love our new CPO BMW, and the hotdogs weren't bad either! . More
Worth The Drive! Dave Walter BMW was recommended to us by a happy customer. We have at least 3 other BMW dealerships closer to our home, but visited Dave Walter becaus Dave Walter BMW was recommended to us by a happy customer. We have at least 3 other BMW dealerships closer to our home, but visited Dave Walter because of the recommendation. We are now another happy customer. The thoroughness and patience of the staff during our decision-making process was greatly appreciated and helpful. Was able to find our wish-list car within the state and was available for our pickup in record time! Justin was great as our Client Advisor and Scott was top-notch as our genius/tech geek! Felt comfortable driving away that my car and I were new best friends! Thank you Dave Walter BMW! More
Exceptional Everyone at Dave Walter's BMW are polite, friendly and professional. David, Shab, Alec and Rora were all very professional, personal and made us feel Everyone at Dave Walter's BMW are polite, friendly and professional. David, Shab, Alec and Rora were all very professional, personal and made us feel comfortable. More
Great Service Everybody in the service department was incredibly professional and courteous, it was greatly appreciated, and a special thanks to Tyrone Hunt for goi Everybody in the service department was incredibly professional and courteous, it was greatly appreciated, and a special thanks to Tyrone Hunt for going above and beyond to help me and all the other guys in the service department as well, Thanks for everything. More
Wonderful staff I am a diabetic and became dizzy when I was at the Dave Walter dealership today. Two staff members, Rita, and Melinda, helped me get seated, and broug I am a diabetic and became dizzy when I was at the Dave Walter dealership today. Two staff members, Rita, and Melinda, helped me get seated, and brought me some food to snack on. Rita escorted me to a seat; Melinda went out of her way to get me something to snack on.The salesman, Mark, was also very helpful and concernful, and introduced me to Tyrone, so that I could commend the above-mentioned people..I have nothing but thanks for them. So, Rita, Melinda, and Dave, thank you. More