BMW of Akron

Ultimate Dealership for the Ultimate Driving Machine. Since buying from this dealership a few years ago, I have continued to maintain a good relationship with them due to the high level of customer servic Since buying from this dealership a few years ago, I have continued to maintain a good relationship with them due to the high level of customer service I am always shown. My recent service experience has been no different. I brought the car in for a noise in the front end. After diagnosis, was told that the part needed to fix it would have to be ordered and due to the upcoming holiday weekend, would not be able to be done right away. I was okay with this answer however my service advisor told me that since it was a safety issue, he would try to get a better answer for me. Minutes later, I was told that they were going to overnight the part, waive the shipping fee and have the car done before the holiday weekend. This is just another reason why I will continue to take my car here for service and why this dealership is the top rated dealership in the country! More

First impression After purchasing my secound BMW i just wanted to let everybody to know the the first person i made contact with was the drive manager Tyrone Hunt what After purchasing my secound BMW i just wanted to let everybody to know the the first person i made contact with was the drive manager Tyrone Hunt what a great personality always kind and concerned (as all the employees at Dave Walter BMW) what a great asset to have at a dealership. Keep up the great work and you will have plenty of work for the future More

Most enjoyable buying experience. Exceptional buying experience from start to finish. As we worked with Michelle,Shab, Shujaat, Rora and Scott, we were delighted with the friendly, cou Exceptional buying experience from start to finish. As we worked with Michelle,Shab, Shujaat, Rora and Scott, we were delighted with the friendly, courteous, and professional manner in which each individual guided us through our new vehicle purchase. We were especially appreciative of the extra attention provided by Shujaat throughout the entire process, and Scott was very impressive, not only with his knowledge, but with his ability to educate about all of the vehicle functions offered by the brand. Thank you all ! More

CPO Purchase Eric was very easy to work with. I found it refreshing to find an individual who understood my preferences for driving style and offer tips on how to Eric was very easy to work with. I found it refreshing to find an individual who understood my preferences for driving style and offer tips on how to achieve the desired level of performance from the vehicle. Rora was courteous and professional. While explaining the additional services available, at no time was there any pressure to purchase. More

BMW Service, April 26, 2017, 1:30 p.m. I scheduled service for removal of snow tires and installation of all weather tires. The staff and technicians are courteous, knowledgeable, and prof I scheduled service for removal of snow tires and installation of all weather tires. The staff and technicians are courteous, knowledgeable, and professional. I received quality service and care from the time I entered the garage to the desk of the service manager. I received a telephone call to inform me of additional recommendations and costs. My car was clean inside and out upon completion. This is a wonderful dealership with outstanding employees. More

Kohmann M6 service Service appointment was excellent and exceeded expectations. Vehicle was returned on time and extra clean when I got it back. The team is very good Service appointment was excellent and exceeded expectations. Vehicle was returned on time and extra clean when I got it back. The team is very good at what they do! More

Eric Eisenhart exceeds expectations....again! Eric Eisenhart is the ultimate professional. This is our 4th BMW purchased from Eric because he is extremely customer focused, very knowledgeable, de Eric Eisenhart is the ultimate professional. This is our 4th BMW purchased from Eric because he is extremely customer focused, very knowledgeable, detail oriented and is very tuned into what we want in our vehicles. This time Eric put us in an X5 and I must say it is over the top impressive. Everyone we have dealt with at Dave Walters over the years has been super. This time Rora Liddle made the paperwork a breeze and Scott Inskeep was extremely patient as he walked us through all the latest technology that comes with the X5. But it's Eric that keeps us coming back. There is none better! More

Service for BMW I3 Tyrone Hunt and his staff were very helpful and courteous. Tyrone took time with me and answered all my questions. Also, Rita was very nice and made Tyrone Hunt and his staff were very helpful and courteous. Tyrone took time with me and answered all my questions. Also, Rita was very nice and made me feel welcomed. More

Professional, Knowledgable, Class act Staff!! I have been coming to Dave Walters BMW service department since 2004, their service has been exceptional,during most of my visits I like walking throu I have been coming to Dave Walters BMW service department since 2004, their service has been exceptional,during most of my visits I like walking through their showroom and met Eric Eisenhart,(2004) a class act, when it came time to replace 2004 BMrrr, Eric was my first call , he know the BMW line and is glad to help you, if your buying/leasing a new or used BMW or just starting the BMW search call and make an appointment with Eric Eisenhart !! Thanks Eric More

Service on BMW From the moment you enter the service bay area, a pleasant, helpful associate is present to assist with beginning your service experience. History i From the moment you enter the service bay area, a pleasant, helpful associate is present to assist with beginning your service experience. History is updated expediently and efficiently and when promised, a loaner car is ready to go. Follow-up calls are timely and courteous. I have had nothing but the highest quality customer service at this dealership. --Lori Reilly More