BMW of Akron

First impression After purchasing my secound BMW i just wanted to let everybody to know the the first person i made contact with was the drive manager Tyrone Hunt what After purchasing my secound BMW i just wanted to let everybody to know the the first person i made contact with was the drive manager Tyrone Hunt what a great personality always kind and concerned (as all the employees at Dave Walter BMW) what a great asset to have at a dealership. Keep up the great work and you will have plenty of work for the future More

Most enjoyable buying experience. Exceptional buying experience from start to finish. As we worked with Michelle,Shab, Shujaat, Rora and Scott, we were delighted with the friendly, cou Exceptional buying experience from start to finish. As we worked with Michelle,Shab, Shujaat, Rora and Scott, we were delighted with the friendly, courteous, and professional manner in which each individual guided us through our new vehicle purchase. We were especially appreciative of the extra attention provided by Shujaat throughout the entire process, and Scott was very impressive, not only with his knowledge, but with his ability to educate about all of the vehicle functions offered by the brand. Thank you all ! More

CPO Purchase Eric was very easy to work with. I found it refreshing to find an individual who understood my preferences for driving style and offer tips on how to Eric was very easy to work with. I found it refreshing to find an individual who understood my preferences for driving style and offer tips on how to achieve the desired level of performance from the vehicle. Rora was courteous and professional. While explaining the additional services available, at no time was there any pressure to purchase. More

BMW Service, April 26, 2017, 1:30 p.m. I scheduled service for removal of snow tires and installation of all weather tires. The staff and technicians are courteous, knowledgeable, and prof I scheduled service for removal of snow tires and installation of all weather tires. The staff and technicians are courteous, knowledgeable, and professional. I received quality service and care from the time I entered the garage to the desk of the service manager. I received a telephone call to inform me of additional recommendations and costs. My car was clean inside and out upon completion. This is a wonderful dealership with outstanding employees. More

Kohmann M6 service Service appointment was excellent and exceeded expectations. Vehicle was returned on time and extra clean when I got it back. The team is very good Service appointment was excellent and exceeded expectations. Vehicle was returned on time and extra clean when I got it back. The team is very good at what they do! More

Eric Eisenhart exceeds expectations....again! Eric Eisenhart is the ultimate professional. This is our 4th BMW purchased from Eric because he is extremely customer focused, very knowledgeable, de Eric Eisenhart is the ultimate professional. This is our 4th BMW purchased from Eric because he is extremely customer focused, very knowledgeable, detail oriented and is very tuned into what we want in our vehicles. This time Eric put us in an X5 and I must say it is over the top impressive. Everyone we have dealt with at Dave Walters over the years has been super. This time Rora Liddle made the paperwork a breeze and Scott Inskeep was extremely patient as he walked us through all the latest technology that comes with the X5. But it's Eric that keeps us coming back. There is none better! More

Service for BMW I3 Tyrone Hunt and his staff were very helpful and courteous. Tyrone took time with me and answered all my questions. Also, Rita was very nice and made Tyrone Hunt and his staff were very helpful and courteous. Tyrone took time with me and answered all my questions. Also, Rita was very nice and made me feel welcomed. More

Professional, Knowledgable, Class act Staff!! I have been coming to Dave Walters BMW service department since 2004, their service has been exceptional,during most of my visits I like walking throu I have been coming to Dave Walters BMW service department since 2004, their service has been exceptional,during most of my visits I like walking through their showroom and met Eric Eisenhart,(2004) a class act, when it came time to replace 2004 BMrrr, Eric was my first call , he know the BMW line and is glad to help you, if your buying/leasing a new or used BMW or just starting the BMW search call and make an appointment with Eric Eisenhart !! Thanks Eric More

Service on BMW From the moment you enter the service bay area, a pleasant, helpful associate is present to assist with beginning your service experience. History i From the moment you enter the service bay area, a pleasant, helpful associate is present to assist with beginning your service experience. History is updated expediently and efficiently and when promised, a loaner car is ready to go. Follow-up calls are timely and courteous. I have had nothing but the highest quality customer service at this dealership. --Lori Reilly More

Nothing less than the best What can I say other than if you are in the market for a new or used BMW you owe it to yourself to stop looking elsewhere and head to Dave Walter BMW. What can I say other than if you are in the market for a new or used BMW you owe it to yourself to stop looking elsewhere and head to Dave Walter BMW. The level of service is exactly what you should expect and completely on par with the BMW brand. The sales staff is incredibly knowledgable and professional, no slimy used car tactics here. My experience with Michelle was extremely positive and I found her intuition to be invaluable. She took the time to learn what I appreciated about the brand and built off of that. She didn't see me the car she wanted me to buy, she sold me the car I wanted to buy. These are behaviors not often found in the luxury segment and ones that should be noted and praised. When it came to sign paperwork Shujaat was key. Not only was he able to find a financing plan that worked for me, but he and Rora in finance worked late to make it all happen. I found the process to be very streamlined and straightforward and the entire thing was explained to me in simple terms. I really did not expect my devotion to a brand to grow in such a way, but through such a high level of service and dedication it has. I love my car now even more than the day I bought it and when its time for another, Michelle will be my contact and Dave Walter will be my dealership. Excellent job to all and thank you again for the amazing service! More