BMW of Akron
Akron, OH
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Out of State Buyer of a Used Car For the past 20 years I've purchased my used BMW's from other states. The reason is because my local dealers haven't had the car I was looking for. For the past 20 years I've purchased my used BMW's from other states. The reason is because my local dealers haven't had the car I was looking for. I live in Colorado and I found my new to me used car at Dave Walter BMW. Since I couldn't see the car in person, I asked both Clavon and Justin to be my eyes and send me pictures of specific areas of the car that I was concerned about. I flew out to buy the car and upon inspection, they were very accurate in their description of the car - I am a VERY picky buyer. They even detailed the car and did a great job - the car looked brand new! The entire sales process was easy, efficient, and very smooth. I worked with Justin (sales), Clavon (BMW Genius), Shab (Manager), Eric (financing) and the service department. Everyone was very professional and knowledgeable. Knowing I was driving the car back to Colorado, they made sure there was enough gas in the tank to get me down the road. I very highly recommend Dave Walter BMW! More
Amazing sales person, questionable sales manager. Michelle Laughman is a fantastic person and a great sales person. We would have bought the car from her but her sales manager, Shab killed the deal on Michelle Laughman is a fantastic person and a great sales person. We would have bought the car from her but her sales manager, Shab killed the deal on a $65,000 car over $300. I was shopping Dave Walter BMW against another dealership and I was upfront about this from the very beginning. My current lease has a small scratch on the bumper that Classic BMW in Willoughby Hills said was not a problem and we would not be charged for it. It pains me that this happened because I really like Michelle and wanted to give her the sale. Since I felt the dealership was going to nickel and dime me before I was even an customer I could not in good conscience patronize this dealership. More
Friendly, knowledgeable, and hassle free Can't say enough about my experience working with advisor Justin and manager Shab at Dave Walter BMW. I inquired about a vehicle and to schedule a te Can't say enough about my experience working with advisor Justin and manager Shab at Dave Walter BMW. I inquired about a vehicle and to schedule a test drive. Justin reached out to me and had the car waiting at the arranged time. He was extremely knowledgeable of all the features on the vehicle which was very helpful. His approach was not pushy but rather giving me the information I needed to make a decision. He and Shab even accommodated me to take the car to allow my wife to see it to get her approval/take on the car (happy wife, happy life). Once I decided to purchase, both gentlemen worked with me to get the vehicle at a price I was comfortable with and from there it went very smoothly. I called Justin the next day and gave the green light. Everything was ready to go insurance and all by the time I arrived. David in finance was great as well. Did not feel pressured at any point. Best vehicle transaction I've ever experienced. Great staff at Dave Walter BMW. More
Super people, great experience, Because of caring, professional leaders this experience was wonderful. Transparent, honest and accountable. Easiest, most satisfying and enjoyable c Because of caring, professional leaders this experience was wonderful. Transparent, honest and accountable. Easiest, most satisfying and enjoyable car experience in my 35 years of car buying. Big thanks to David Theado and David Mitchell. Top notch people and company. More
Great experience - Michelle is the best! Its not always easy finding the right car or dealing with a lease term but the Dave Walter team really makes this process easy and will work with you Its not always easy finding the right car or dealing with a lease term but the Dave Walter team really makes this process easy and will work with you to find a car that meets your budget. Michelle Laughman has been my advisor for 2 cars now and I truly enjoy working with her! Thanks again! More
Pruitt5series Awesome, excellent, best customer service ever!! Everyone was very nice and they were very concerned about our needs and budget plan. We will definite Awesome, excellent, best customer service ever!! Everyone was very nice and they were very concerned about our needs and budget plan. We will definitely recommend. More
X5 purchase Justin made purchasing the X5 painless. I found the dealership to be knowledgeable and understanding of my needs. The were awaiting my arrival even th Justin made purchasing the X5 painless. I found the dealership to be knowledgeable and understanding of my needs. The were awaiting my arrival even though I was running late. I would recommend them to my friends and family. More
Always a good experience . . . Having bought three cars and serviced them all at Dave Walter BMW, I've always been pleased w/the level of service provided. After experiencing other Having bought three cars and serviced them all at Dave Walter BMW, I've always been pleased w/the level of service provided. After experiencing other BMW dealerships in the past, I can safely say Dave Walter BMW has clearly stood out as the best I've experienced. More
My Dave Walter Experience I first worked with Alexis Crockett last fall when I purchased my 4series. I went in just to look and left later that afternoon with my new car. Overa I first worked with Alexis Crockett last fall when I purchased my 4series. I went in just to look and left later that afternoon with my new car. Overall it was a smooth and seamless transaction. The whole staff was great. Alexis was absolutely wonderful and professional. Earlier today I purchased a 3series from David Theado. He was a completely professional and helpful throughout a week long process. Again, this transaction was smooth and a pleasure. I always do my homework with other dealerships but always end up at Dave Walter purchasing my vehicle. More
Excellent Service! 5 stars for sure!! Bradley,Rora and Alexis were awesome! They made our purchase/decision easy and worry free especially since this was our first BMW 5 stars for sure!! Bradley,Rora and Alexis were awesome! They made our purchase/decision easy and worry free especially since this was our first BMW! I will absolutely recommend this dealership to my friends and family! Thank you Dave Walter BMW!! More