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BMW of Akron
Akron, OH
414 Reviews
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Showing 414 reviews
February 10, 2018
Excellent Customer Servicf The team at BMW of Akron was top notch. Shab the sales rep, Nathan the owner and Erik in finance were all very helpful and let me walk out the door wi The team at BMW of Akron was top notch. Shab the sales rep, Nathan the owner and Erik in finance were all very helpful and let me walk out the door with the best deal. I drove an hour and fourty minutes from Columbus and would happily do it again. More
by Craig S
Employees Worked With
Erik Parkinson, Shab Tadayon
January 31, 2018
Love BMW of Akron!! This is our second vehicle purchased from Akron BMW (Formerly Dave Walter BMW). The staff here go out of their way to make sure their clients are sati This is our second vehicle purchased from Akron BMW (Formerly Dave Walter BMW). The staff here go out of their way to make sure their clients are satisfied, especially Michelle and Erik. I did not feel rushed nor pressured to do anything until I was completely satisfied with what I was purchasing. It is customer service like this that makes lifelong clients of a business. When I had moved to Toledo I continued to make the two hour drive to Akron because of the service and fairness that I have experienced at this location. I am proud to say that I will be a frequent visitor for all my automotive needs at Akron BMW. More
by Rfriess
Employees Worked With
Erik Parkinson, Michelle Laughman
January 27, 2018
Great Experience I was looking for something reasonably inexpensive but comfortable for long commutes. Mark Stacy was able to help out and understood my needs. It was I was looking for something reasonably inexpensive but comfortable for long commutes. Mark Stacy was able to help out and understood my needs. It was a 100% no pressure atmosphere. Finance department was great and found interest rates less than BMW finance for the purchase. No pressure into buying ridiculous add-ons. Completely refurbished the car to where it looks almost brand new. Put me in a loaner while paperwork took several days (due to an out of state title transfer on my end) even when I said I didn't need a loaner. I am definitely recommending BMW of Akron to people who ask. More
by emdoc1982
Employees Worked With
Mark Stacy
November 27, 2017
Great Purchase Experience I recently worked with Eric Eisenhart on the purchase of a new BMW M550xi and was greatly pleased with Eric's efforts to find opportunities to save me I recently worked with Eric Eisenhart on the purchase of a new BMW M550xi and was greatly pleased with Eric's efforts to find opportunities to save me money on the purchase. This is my fourth purchase from Eric and I find him to be the consummate professional. I will gladly work with him again on a future purchase. More
by WRF
Employees Worked With
Eric Eisenhart
November 27, 2017
Outstandingly superb! I have had the pleasure of working with Dave Walters BMW through many purchases of BMW's over the past 25 years. When I visit the dealership I feel a I have had the pleasure of working with Dave Walters BMW through many purchases of BMW's over the past 25 years. When I visit the dealership I feel assured that I will be working with honest and knowledgeable BMW representatives. It does help to have the same familiar face greeting me as I arrive at the showroom. Eric Eisenhart has been my client advisor over the duration of my experiences driving BMW's. My husband and I have had a number of different models in the past 25 years and my most current selection was an X-3. I have owned an X-1, X-3 and X-5 and Z-3 as well as 300 Series in the past and have never felt more secure in a car. Eric continues to amaze me! I don't really know how anyone can be so consistently patient, kind and considerate. He has gone beyond any standards of making me comfortable in a vehicle. I know that if I have a question, he will have an answer. I truly feel blessed to have the opportunity to purchase my vehicles from DW BMW with Eric's guidance in determining what best suits my needs. I have always found the dealership to be beautiful and welcoming. Everyone is helpful. I also appreciate the help that Eric P gave me as well as another of my most favorites, David Theado! I think that Dave Walters has made sure that customers come first but he certainly must treat his employees well because these people have been there for me for many many years. Thank you so much Eric Eisenhart. I LOVE the Beamer! More
by Grateful
Employees Worked With
Eric P!, David Theado, Eric Eisenhart, Josh Jancha, Brandon Baxter, Joachim May
November 23, 2017
worst car repair to take car Needed belts and tensionor replaced. week later sitting at red light car over heats and exploded my coolant reservor, after looking around the engine Needed belts and tensionor replaced. week later sitting at red light car over heats and exploded my coolant reservor, after looking around the engine radiator fan connector was unplugged. Never never had any kind of problem of over heating like this. changed the reservor my self. A week later again keep getting low on coolant. Didn't wanna take my car to any service place anymore now. After looking at hoses found out those xxxxxxxx unplugged my lower radiater hose and never put the metal clip that holds the hose. Had to buy the hose online and it came with the clip. Replaced it my self and guess what walahhh no more leak. I'm not a mechanic but they should fire all of those slackers and dip s**ts whose working and ruining peopls car on purpose. More
by browngodzilla
Employees Worked With
Brandon Baxter
November 21, 2017
Great Experience and Customer Service I worked with Eric on a replacement for my 2010 535, which also was purchased from DW. I was not in the market for a new car, but my 535 was totaled i I worked with Eric on a replacement for my 2010 535, which also was purchased from DW. I was not in the market for a new car, but my 535 was totaled in an accident. Eric was patient and very helpful during my search. On my first visit, I was just trying to learn more about the new models to compare to other brands/models I was considering. Once I had reduced my selections down to 2 cars, Eric helped me find the car that I was looking, which turned out to not be available at DW, but was at another dealer. He got the car and then was very helpful in pricing and determining all the incentives I would be eligible to receive. As it turned out, the incentives made the difference in the prices of the two cars I was considering and I went with the BMW from DW. Financing was done without hassles and no pressure to buy products that I didn't need. On delivery, Eric spent at least 30 minutes going over the features on the car with my wife and I. It's the best car buying experience I've had, ever. More
by slow2spool
Employees Worked With
I believe it was Eric in the Finance Dept. , Eric Eisenhart
November 20, 2017
Excellent Customer Service I worked with two different emoloyees at the dealership on the purchase of my leased vehicle. From the time I decided to purchase my car to obtaining I worked with two different emoloyees at the dealership on the purchase of my leased vehicle. From the time I decided to purchase my car to obtaining all the necessary paperwork, they handled the process professionally and expeditiously. Thank you! More
by Yclay
Employees Worked With
Erik Parkinson, Justin Bisconti
November 16, 2017
Professionalism at its best! I would recommend David to anyone without hesitation. He looked for ways to save me money on my new 5 Series. Outstanding service and especially hel I would recommend David to anyone without hesitation. He looked for ways to save me money on my new 5 Series. Outstanding service and especially helpful with selecting options. More
by PAD
Employees Worked With
Eric ????? Finance manager, David Theado
November 01, 2017
Extraordinary Experience Had a great experience at Dave Walter BMW. My salesperson Michele Laughman worked hand in hand with sales manager Rora Liddle to find me the car I wa Had a great experience at Dave Walter BMW. My salesperson Michele Laughman worked hand in hand with sales manager Rora Liddle to find me the car I wanted at a price that was within my budget. They had the car I was looking for in stock on their lot which made the purchase easy and quick. Michelle had the car prepped and ready for me when I came to pick it up. She is always available to answer any questions I may have. A great group of people and a great dealership. More
by ImportFan
Employees Worked With
Michelle Laughman, Rora Liddle
