BMW of Akron
Akron, OH
Filter Reviews by Keyword
By Type
Showing 414 reviews
Ron Wesley is a superb salesman. He is extremely knowledgeable about his product and helpful in every possible way. He truly made our purchase experience an enjoyable one. We would definitely feel c knowledgeable about his product and helpful in every possible way. He truly made our purchase experience an enjoyable one. We would definitely feel comfortable referring my friends and family to him. Thank you Ron for taking the extra time to make sure that we purchased the vehicle that was right for us. We love it! More
While looking for a certified preowned BMW, I stopped at another local dealership and attempted to purchase a car there. After finding a car just as it arrived and leaving a few messages, I never received another local dealership and attempted to purchase a car there. After finding a car just as it arrived and leaving a few messages, I never received a response in over a month so I started searching for a car myself. I found a car that I wanted to try at Dave Walter, however, it was sold before I could try it. I found another at Dave Walter BMW and stopped by to try it. I liked the car and really enjoyed my purchase experience at Dave Walter BMW. I enjoyed working with Ron Wesley and the rest of the team. Everyone was friendly and pleasant during my purchase. After my experience, I have already recommended the dealer to other people. More
I recently bought a car over the phone and internet from Dave Walter BMW. The dealership was easy to deal with, gave me a fair price on the car that I bought, and did everything that they said they would d Dave Walter BMW. The dealership was easy to deal with, gave me a fair price on the car that I bought, and did everything that they said they would do. I would buy a car again from Dave Walter and would recommend them to other BMW buyers. More
Simon Brooker is the BEST! We have been kicking tires, so to speak; looking for just the right pre-owned BMW. We also worked with Robert Strecker over the past few months, and when we stopped to kick a f so to speak; looking for just the right pre-owned BMW. We also worked with Robert Strecker over the past few months, and when we stopped to kick a few more tires Robert was busy with another customer, so they gave me another sales person, Simon Brooker. Simon was very knowledgeable, friendly, and made the whole experience fun and enjoyable. I found the exact car I had been looking for, at last. I feel very fortunate to have worked with the Sales people at Dave Walter BMW, especially Simon. I have heard the Service department is as great as the Sales department and I will highly recommend Dave Walter BMW for anyone interested in purchasing a new or used automobile. The culture at Dave Walter is head & shoulders above any other auto dealership I have ever experienced. Our entire experience was absoulutely the best we have ever had in purchasing an automobile. We look forward to a long and enjoyable relationshio with the great folks at Dave Walter BMW. M. Moncrief Cuyahoga Falls, Ohio More
Bob was the best sales person I have worked with in many years. Very knowledgeable about the BMW line. His follow-up is great. All Dave Walter employees that I dealt with were courteous and genuinely int years. Very knowledgeable about the BMW line. His follow-up is great. All Dave Walter employees that I dealt with were courteous and genuinely interested in ensuring that my wife and I were happy with our buying experience. Permitting me to bring the car home for a night helped to make my decision to buy the vehicle. I would definitely recommend Bob and Dave Walter BMW to my friends. More
I really enjoyed my experience of purchasing a vehicle from Dave Walter BMW. I choose to work with them because it was obvious from my first phone conversation with Eric Eisenhart that he was the kind of from Dave Walter BMW. I choose to work with them because it was obvious from my first phone conversation with Eric Eisenhart that he was the kind of salesperson I wanted to work with. He was extremely knowledgeable, congenial and very prompt in getting me information and returning phone calls. I had been at another BMW dealership several times and was very disappointed in their lack of thoroughness and lack of enthusiasm in selling me a vehicle. The difference with Eric at Dave Walter was immediately obvious. Eric and the other team members I met made me feel welcome and valued at a customer. His demonstration of the products and features on the car made my decision very easy to make. The other dealership probably would have had a sale if they provided a more welcoming environment and someone had taken the time to be so thorough in demostrating the features of the vehicle to me. More
I did much research online before ending up at Dave Walter BMW. I dealt with salesman Jim Mitchell. He was great. He promptly answered all of my emails prior to my visit to the dealership.His professio Walter BMW. I dealt with salesman Jim Mitchell. He was great. He promptly answered all of my emails prior to my visit to the dealership.His professionalism, honesty, & sincerity in dealing with him online is what made me decide to drive 2.5 hours to that dealership. I am a woman & I walked into the dealership alone. I was never once made to feel intimidated. I was repected. I felt that Jim was sincere in his interest in arriving at a price that was fair to the both of us.He never once pressured me. He actually made me feel at ease. He was very personable & I enjoyed working with him. I love the car and I must say I had the best car buying experience i have ever had working with Jim Mitchell. It was well worth the drive! I love my new 328i. More
We Started this purchase over the internet. When we arrived, Ron had everything ready, the car in perfect condition and all the paper work in order and completed. Ron walked us through all aspects of arrived, Ron had everything ready, the car in perfect condition and all the paper work in order and completed. Ron walked us through all aspects of the purchase agreement, warranty, service, & BMW Assist. After the sale was completed, he then covered all operation aspects of the car and answered all our questions. In all, it was the best car buying experience we have had. More
Excellent to work with. Very responsive and helpful. They are very willing to meet and exceed their customer's expectations. Their high level of customer service continues beyond the sale and is a refreshing are very willing to meet and exceed their customer's expectations. Their high level of customer service continues beyond the sale and is a refreshing change from some I've seen. Thanks for a great transaction guys! More
My husband and I went to Dave Walter looking at certified pre-owned 3-series. Simon Brooker assisted us with what was available. We test drove a couple of 3-series and very soon realized the one we wanted pre-owned 3-series. Simon Brooker assisted us with what was available. We test drove a couple of 3-series and very soon realized the one we wanted to purchase. We decided on a 2009 335XI with only 1500 miles on it. There was no pressure put on us that evening to make the purchase immediately (as some car dealers will do to just make a sale). It was an auto purchase experience that neither my husband nor myself had ever experienced, but in a positive way. We went back two days later to seal the deal. To our surprise, the car had never been previously owned and was listed as a demo. So we got an awesome deal on the car and the original 4 year manufacture warranty started the day we purchased it. Since the deal was closed late in the day and the service department was closed, they were unable to secure a rental for us while we waited for the car to be "delivery condition." So they let us take the car that day and we scheduled to bring it back later in the week to get a full detail of the car. Simon has been VERY helpful and patient with all the questions I come up with and he made sure that we had everything we needed - and continues to do so. We did have a minor issue with a faulty fuel injector, but again Simon and Josh (service department) were very patient and wonderful to work with. They are professional and polite. I would highly recommend Dave Walter BMW in Akron, Ohio. More