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BMW of Akron
Akron, OH
414 Reviews
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Showing 414 reviews
February 19, 2011
The experience with Erik and Brooks at Dave Walter BMW was the best car buying experience I've had, and it's one that will make me go back to buy my next BMW. The staff from the first phone call to the was the best car buying experience I've had, and it's one that will make me go back to buy my next BMW. The staff from the first phone call to the last signature was professional, friendly, knowledgable and more than willing go out of their way to make my time with them well spent and second to none. I have already recommended Dave Walter BMW to some friends who are in the market for a new car and I will continue to do so. More
by jklamerus
Employees Worked With
Erik Parkinson and Brooks Rorapaugh
February 18, 2011
My wife and I made 2 visits to secure our pre-owned BMW. It was the most thorough and professional automotive experience that we have ever encountered. Our sales agent, Brooks Rorapaugh, his manager,Hans, It was the most thorough and professional automotive experience that we have ever encountered. Our sales agent, Brooks Rorapaugh, his manager,Hans, and the Business Manager, Erik Parkinson, insured that every detail of our transaction was covered completely. Brooks took the time to introduce us to the dealer's general manager, service and office personnel. The professionalism and proactive care displayed by the staff at Dave Walter BMW made the purchase of our BMW truly a memorable experience. Jean and Don Gorning More
by IMS
Employees Worked With
Brooks Rorapaugh
February 18, 2011
I have nothing but extremely positive remarks about this dealership and specifically about two individuals that work there, namely Joshua Deluco (Sales) and Erik Parkinson (Finance Manager). I highly recomm dealership and specifically about two individuals that work there, namely Joshua Deluco (Sales) and Erik Parkinson (Finance Manager). I highly recommend Joshua if you are interested for a new or pre-owned BMW: not only is very courteous and personable, but he is more importantly professional, honest and will go out of his way to be there for you before AND after the sale of the vehicle. You can rest assured that whatever question you may have in re: BMW vehicles, he will know and also more importantly he will not try to play the "typical sales game" that one may experience in other dealerships. Even on his days off he was just as helpful in answering questions as when he was working. Something definetly worth noting. Usually the whole "meeting the Finance Manager" experience in car dealerships are not the most pleasant ones....well, Erik negated that bias. Not only is he personable, friendly, but will work with you to ensure that you are satisfied. He is extremely patient and accomodating - try running 12 different financial scenarious and then changing your mind in the last minute - something that would aggravate most financial managers - but not with Erik. His goal was to make sure you walked out of his office a happy customer - and more importantly he double and triple checks the paperwork before handing it to you. In summary: I'm usually a very critical and "tough" customer, but walked away from the dealership 150% satisfied with the entire experience. this dealership exemplified customer service and took it to another level - I'm truly impressed and I can tell you I'm going to this dealership for all my current and future BMW needs and I live in Cleveland (not Akron). Thanks Dave Walter BMW! More
by SamSaf01
Employees Worked With
Josh Deluco and Erik Parkinson, Joshua Deluco
February 05, 2011
Bob Strecker was the sales person I was dealing with. He Bob Strecker was the sales person I was dealing with. He is a delight to deal with and Erik Parkinson put the deal together on their fin Bob Strecker was the sales person I was dealing with. He is a delight to deal with and Erik Parkinson put the deal together on their financial end (great guy). I bought a CPO 2009 335i X-Drive coupe with 6,111 miles and it’s almost impossible to tell that it’s used if one doesn’t glance at the odometer. As far as delivery and financing, they went above and beyond in doing what they need to do to make this transaction as smooth as possible. Bob picked my spouse and me from the airport and kept the dealership open 3 hours past closing for me to take delivery of my vehicle. I wish dealers like this were around in more places. It took 2 planes to get there and around 10 hours to drive back to my home state and they made it a walk in the park for me. Great facility, great people, amazing vehicles, what's not to like? More
by Xenya
Employees Worked With
Bob Strecker, Erik Parkinson
February 05, 2011
Bought a used 328xi from Dave Walters, the saleman (Ron Wesley) was extremely knowledgable with all aspects of the car. I felt no pressure to buy the car at any time during the sales process. The used car Wesley) was extremely knowledgable with all aspects of the car. I felt no pressure to buy the car at any time during the sales process. The used car manager (Hans) was more than helpful when it came time to close the deal. We were offered a "fair" amount for our trade as well. After the car was purchased, Ron took a lot of his time to explain all the gadgets the car had and how to work them. He definately did not rush though any of the process of buying the car. He made sure that I understood all the paperwork and the numbers before we closed the deal. I will definately give the dealership and Ron a shot when it comes to repeat business. More
by Brian Perkins
Employees Worked With
Ron Wesley, Hans(somethingorother)
February 03, 2011
I'm composing this review due to the fact that I believe you give credit where credit is due in life! Dave Walter BMW of Akron, Ohio deserves a lot of credit with the terrific price, the great customer serv you give credit where credit is due in life! Dave Walter BMW of Akron, Ohio deserves a lot of credit with the terrific price, the great customer service, the wonderful product knowledge and the journey was the most enjoyable experience I have ever had purchasing a vehicle! I say the journey, because I live in Manchester, New Hampshire, where I boarded a flight for less than $200, to Dave Walter BMW in Akron, Ohio for the best deal around! David Theado my Client Advisor, picked me up at the airport and drove us to the dealership where my, CPOed 2009 BMW 328i xDrive sedan, in Titanium Silver Metallic over Gray Dakota Leather awaited me in a glass delivery booth! What a beautiful automobile! The car was correctly described to me over the telephone, with NO surprises when I arrived to view it in person and there were NO additional costs for my purchase! The team effort for this sale at Dave Walter BMW consisted of David Theado - Client Advisor, Frank Steffen Jr. - General Manager and Hans Kribbel - CPO Manager! Dave Walter BMW of Akron, Ohio has proven to be a 5 Star dealership and I have already highly recommended them to my friends and family! Sincerely, AL of Manchester, NH More
by ahalle
Employees Worked With
David Theado - Client Advisor, Frank Steffen Jr. - General Manager and Hans Kribbel - CPO Manager, David Theado
January 30, 2011
Great working with Erik, Hans, Bob and Josh - very personable, no pressure, and I got a great car. Their pricing was at least $1000 less than comparable models from Ganley, Classic or Solon BMW, and t personable, no pressure, and I got a great car. Their pricing was at least $1000 less than comparable models from Ganley, Classic or Solon BMW, and their selection was definitely worth the drive down from Cleveland. Thanks again. More
by ajdcleveland
Employees Worked With
Hans Kribble, Erik Parkinson, Robert McClister, Josh, Joshua Deluco
January 27, 2011
The personnel at Dave Walter are professionals. I've leased five cars from this dealership and have had a great experience each time. The service department is second to none. From start to finish the leased five cars from this dealership and have had a great experience each time. The service department is second to none. From start to finish the process is exceptional - that's really unique to most people's car buying experience. More
by schindda
Employees Worked With
Bob Strecker, Frank Steffen, Josh and Bill in Service
January 27, 2011
At Dave Walter BMW, they've taken the Achilles heal of their industry and they've eliminated it. That heal was lack of trustworthiness. Dave Walter BMW has trustworthiness in spades. My experiences i their industry and they've eliminated it. That heal was lack of trustworthiness. Dave Walter BMW has trustworthiness in spades. My experiences in buying/leasing three new/used cars during the past seven months have been positive. In any quantitative or qualitative metric I can think of (price, ease of negotiation, product knowledge, product recommendation, delivery, friendliness, and perhaps most importantly -- filling out the paperwork) the process was smooth, fun, elegant, easy. The back end of the business is also world-class. Be it ordering accessory parts, or having service performed, the service team is expertly staffed and professional. Thank you Dave Walter BMW More
by SCHINDLER, RA
Employees Worked With
BOB, FRANK, BILL, JOSH, OTHERS
January 26, 2011
The dealership is clean and beautiful. Absolutely everyone we met there was friendly, welcoming, and interested in helping us. Our salesman, David Theado, was extremely knowledgeable, patient, and f everyone we met there was friendly, welcoming, and interested in helping us. Our salesman, David Theado, was extremely knowledgeable, patient, and friendly. We bought a Mini Cooper, and David was even more informative about the vehicle than the salesperson we had been working with at a Mini dealership. I got a better car for a better price and more options at Dave Walter BMW than I would have by buying at the Mini dealership. Even the GM at Dave Walter BMW (Stephan), cared about us. He was our first contact at the dealership, he checked to see that we were happy during the sale, and made certain we were satisfied when we left. They made the purchase and financing easy. I HATE buying cars, but I'd go back to buy from that dealer. I trust them, and I feel I got a good car at a good price. More
by LuAnn Shuster
Employees Worked With
David 'Theado, Erik Peterson, Stephan , David Theado
