BMW of Akron
Akron, OH
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Very professional staff. Overall good experience. It was obvious that the staff at this dealership was well trained and had a good knowledge of the product they were selling. Everyone was friendly from the obvious that the staff at this dealership was well trained and had a good knowledge of the product they were selling. Everyone was friendly from the receptionist to the sales manager. The level of service is what you should receive from a luxury car dealership. It is nice to do business with a company that understands what their clients expect. More
Very positive experience. From test drive to actual sale, staff was very friendly and helpful. Ron even ordered liscense plates for me. I just went in and they put them on for me. I would definitely sale, staff was very friendly and helpful. Ron even ordered liscense plates for me. I just went in and they put them on for me. I would definitely recommend this dealership to anyone who is looking for a German car. More
The guys at Dave Walter BMW are fantastic! Being female, going car shopping by myself has repeatedly been a nerve racking, disappointing experience. Something that I would simply rather avoid completely. At going car shopping by myself has repeatedly been a nerve racking, disappointing experience. Something that I would simply rather avoid completely. At Dave Walter BMW I was treated as every bit the intelligent, confident person I am. My car buying experience with the people here went far beyond fabulous! It was genuine, honest, easy and so much fun! I left having had a wonderful day, and with the added bonus of a new car. Total joy! More
We bought a BMW 128i convertible pre-owned via internet. We found the car on the BMW USA website in the pre-owned certified section. It matched all the criteria we were looking for but the car was located i We found the car on the BMW USA website in the pre-owned certified section. It matched all the criteria we were looking for but the car was located in Ohio and we live in NJ. Of course we were concerned to buy a car that we could not look at before the purchase. But there was no reason for concerns, everything we were told was correct. The whole process was very professional and we received our car via a transportation company. They helped us with finding the right transportation company and the car arrived as promised. We had several questions during the process and we received immediate responses even on Saturday night or Sunday!! The sales people are professional and very friendly. Unfortunately, the dealership is not close to our home otherwise they would be our first choice for all other services. Overall, we would recommend anybody who might want to buy a car online to check with this dealership first. We would like to thank Hans Kribbel for a great experience. More
I ordered a new 2011 BMW X3 28 xDrive from Dave Walter BMW. We have many different options when it comes to BMW dealers in the Akron/Cleveland area. Dave Walter BMW is a very customer oriented store. All BMW. We have many different options when it comes to BMW dealers in the Akron/Cleveland area. Dave Walter BMW is a very customer oriented store. All employees from the client advisors to the management team is very client oriented. The whole atmosphere seems to be structured around the client. Shujaat is the General Sales Manager and he went out of his way to educate me about the BMW brand as well as the X3. He worded with me because all sales people where engaged with other customers. It is very refreshing that even the management team will make sure that the sales process is easy and enjoyable. After a great presentation and test drive I was able to order the BMW of my dreams. Negotiations where as comfortable as the rest of buying process. I felt very good about everything from the start of the process to the day that I took delivery of my new car. They even kept me informed about the time line and scheduling the delivery was easy and accommodated my schedule. To my surprise even the completion of the paperwork with Erik the Finance Manager was smooth and without any pressure. As a young woman the car buying experience can be very dreadful, but at Dave Walter BMW I never felt pressured, the staff showed a lot of respect and made sure that this became a first class experience. After the delivery of my car one of the sales associates took me through the dealership and made sure that I was introduced to the service and parts manager. i feel comfortable to visit the dealer for all my future service needs, because they explained that process to me at well. I found out that buying a car is much more than just getting a good deal or a great price. The professional staff in this dealership has earned my business for years to come. Thank you for giving me a new perspective of the car buying business. More
Dave Walters and Robert Strecker in particular were excellent to work with. If you are looking for a new BMW, I strongly recommend Dave Walters BMW. There were extenuating circumstances surrounding excellent to work with. If you are looking for a new BMW, I strongly recommend Dave Walters BMW. There were extenuating circumstances surrounding my purchase. That did not preclude Bob Strecker from supporting me all the way through my purchase. More
Although I do not live in the Akron, OH area, my experience purchasing my car from Dave Walter BMW was excellent. I received a high quality vehicle at an affordable price with top-notch customer se experience purchasing my car from Dave Walter BMW was excellent. I received a high quality vehicle at an affordable price with top-notch customer service. My sales rep, Bob, Strecker really did go the extra mile to make me feel comfortable with my purchase--ensuring all cosmetic, safety, and electronic issues were addressed and all my questions answered before he released the car to me. The coordination was seamless between me, the dealership, and a family member of mine who lived in the area who helped take a look at and deliver the car. I am very happy with my vehicle and look forward to enjoying it for years to come. Thank you! More
I appreciated that they accommodated my late working hours and remained open until I arrived for the car delivery. The team that delivered the car was outstanding. Everyone was very nice. The car was hours and remained open until I arrived for the car delivery. The team that delivered the car was outstanding. Everyone was very nice. The car was cleaned up and delivered so that it felt like a brand new automobile. More
I purchased my second vehicle through Bob Strecker since he is very professional and I value his judgement and honesty. I have been very pleased with the X5 and now my daughter is enjoying her 325i. Both he is very professional and I value his judgement and honesty. I have been very pleased with the X5 and now my daughter is enjoying her 325i. Both vehicles sell themselves after having owned them. I will eventually swap out my wife's MB E500 for a BMW as I believe the BMW is a more reliable and better performing vehicle all around. I will again return to do business through Bob. Thank you for your valuable advice and caring attitude. Keep it up, your team has a winning combination going. Best regards - Clay Wedan More
We were most impressed with David Theado. His professional approach and product knowledge was outstanding. Eric Parkinson, the Business manager, was very knowledgeable and thorough with our purch professional approach and product knowledge was outstanding. Eric Parkinson, the Business manager, was very knowledgeable and thorough with our purchase. The management of Dave Walters BVW appears to be very customer focused and friendly. More