BMW of Akron

Dave Walter BMW is located in Akron, Ohio. I'm an "out of state" purchaser from Indiana. I had been in the market for a used/CPO 3 series for several months. Back in October of 2010, I found the "out of state" purchaser from Indiana. I had been in the market for a used/CPO 3 series for several months. Back in October of 2010, I found the car that I ultimately ended up buying on Dave Walter BMW's website. The car had great specs and great pictures. Over the course of the next several weeks, I exchanged several emails with my Client Advistor (i.e., sales person), Josh Deluco. He was very responsive and extremely helpful. Dave Walter BMW's price point was by far the best that I had found on the internet (I had been searching nationwide). So, I bought a round trip plane ticket and went to inspect the car in-person. Long story short, the car was in fantastic condition and the dealership was very easy to work with. Josh Cowan was great. The dealership accepted my first offer (no haggling, to boot). From there, I worked with Business Manager Erik Parkinson (the finance guy) and we hashed out the remaining details in short order. Erik, like Josh, was very helpful, easy to work with and didn't try to sell me crap that I wasn't interested in. After the deal was completely finalized, I drove home in the "new" car. After I got home, I noticed a slight issue with the car's brakes (resulting from the car sitting on the lot over the winter months). Happily, though, Dave Walter's Service Manager, Bill Kenney, came through for me. I simply had the local dealership (in Indiana) touch up the brakes and Bill Kenney saw to it that Dave Walter BMW reimbursed me right away for the repair costs. Since then, the car's been flawless. In summary, this dealership is great to work with, their inventory is impressive, and, most importantly, you can trust these people. They stick by the product and by their customers. For you car buyers that, like me, aren't from Ohio, don't be deterred by the fact that the dealership is, well, out of state. Internet sales to out-of-state customers is a pretty good chunk of Dave Walter BMW's business, so they'll take good care of you. Happy hunting! More

Good Morning Brooks! It was a long and uneventful Good Morning Brooks! It was a long and uneventful drive back home, but I drank lots of coffee and arrived safely in CT at about 11:30 pm. Thank Good Morning Brooks! It was a long and uneventful drive back home, but I drank lots of coffee and arrived safely in CT at about 11:30 pm. Thank you for everything, but most of all, for your attention to detail, your professionalism, warmth, sense of humor and the way you approach your work, where the passion for what you do, is so evident. By nature, an out of state transaction such as mine, involving a 5:35 AM flight to Akron, and the 9+ hour drive back to Connecticut, at least at my age, is in a word, stressful. That all said, I was pleased that you and Erik did everything humanly possible to make me comfortable and to make the entire transaction, go smoothly and problem free. Dave Walters is lucky to have you both on the floor... you represent them well. Now as for Stock No. P5467, the car, MY 2010 328xi Black Sapphire Sport Wagon... its difficult to adequately convey exactly what I think and feel about it, but rest assured in three simple words, I LOVE it! It is everything I hoped it would be and more. It is a dream, an absolute DREAM to drive. The car, with the free scheduled maintenance, the extended warranty, the packages and options, and with the low mileage at the price we agreed to, you were absolutely right - it is an incredible value. But the best part is that I get to drive it and enjoy it everyday! Again, thank you for everything, you are a man of your words. It was my pleasure meeting you and Erik, and doing business with you. Best regards, Charlie More

Frank, Bob, Shujaat, and Eric - I can't say "Thank You" enough for such an incredible car buying experience!! My new X5d is my 4th BMW, the second from Dave Walter BMW, and the third from Frank S. You" enough for such an incredible car buying experience!! My new X5d is my 4th BMW, the second from Dave Walter BMW, and the third from Frank S. (The first was bought in Germany). The professionalism, teamwork, and effort the Dave Walter BMW team shows is the benchmark for what a car dealers should be. I am overly impressed on how hard this team worked and how well everyone on the sales teams worked together. I would recommend Dave Walter BMW to anyone, anywhere looking for a 1st rate experience in both sales and service. Please feel free to use me as a reference to anyone requesting one of Dave Walter BMW. Frank - It's extremely rare to ever see an auto dealer's General Manager. GMs are normally hiding in somewhere in a back office doing who know's what, but you always seem to be "on the floor" talking to customers, working with your team, and inspiring everyone to extremely high levels of customer service. You are the reason I don't think twice about driving from Avon to Akron for all of my automotive needs. Herzlichen Dank! Bob - Your product knowledge, honesty, friendliness, and absolutely excellent communication skills (e.g. answering emails in minutes) were extremely appreciated during my buying experience at Dave Walter BMW. Thank you for chasing down some of my obscure requests and questions. You provided the best experience I've ever had with a sales advisor. Thank you! Shujaat - As rare as it is to see a auto dealer General Manager walking the showroom, it's probably just a rare to see a Sales Manager dealing directly with customers on the level that you do. To see a manager like yourself, jumping into cars to take people on test drives, because the sales staff is busy helping other customers is really a testament to your strong character and work ethic. Your abilities as a team leader are clearly evident and very much appreciated. Thank you! Eric - Your honestly and friendly attitude go a long way to making the most painful part of the car buying experience, nearly painless. Thank you! More

I visited another BMW dealer several years ago and was so disappointed that I purchased Lexus instead - this was a mistake. This time a business associate recommended Dave Walter BMW. The overall experienc disappointed that I purchased Lexus instead - this was a mistake. This time a business associate recommended Dave Walter BMW. The overall experience at Dave Walter BMW was excellent. We worked with Bob Strecker to test drive and learn about the different models. We made several visits and had multiple test drives in several vehicles. Mr. Strecker was very patient throughout the process and very knowledgeable and informative. He took time to learn about what we wanted and provided all the information we needed to make the best choice for our needs and wants. Mr. Steffen also took time out of his busy schedule to share his wealth of knowledge of the different BMW models and assist us in making our choices. We purchased a 2010 550i (factory demo) and we are very happpy with the deal they offered us as well as the reasonable financing. We also ordered a 2012 X5 and are anticipating the arrival of the new X5. The whole experience was excellent and have never received service like this at any dealership. More

I live about 4 hours away from Dave Walters BMW and had second thoughts about traveling so far to buy a new BMW. I think it was worth the trip. I got a great new BMW Z4 35i Orion Silver , ( factory demo )a second thoughts about traveling so far to buy a new BMW. I think it was worth the trip. I got a great new BMW Z4 35i Orion Silver , ( factory demo )and could not have been treated any better. Bob Strecker was a no pressure salesman. He knows his BMW's inside and out and answered every question and explained everything about the car. Bob is a true pro , honest and will help you in anyway he can so you will feel at ease . I do have to give Erik a shout out also. He even got me a lower finance rate then I had expected , nice surprised who doesn't like saving a little money. Erik will take his time and be very helpful from your first signature to your 50th signature (OK it just seemed like 50). I had met many of the employees there all the way up to Dave Walters , and EVERYONE made me feel good about doing business at Dave Walters BMW ! LOVE THE Z4 35i !!!!!! More