BMW of Akron

Amazing service. I was skeptical about buying a car I saw online, but Jim was absolutely great about explaining all the necessary steps. He assured me that I was in control of the purchase throughout. He was online, but Jim was absolutely great about explaining all the necessary steps. He assured me that I was in control of the purchase throughout. He was quick to respond with questions or any concerns I had along the way. I drove 250 miles to test drive the car, and I will admit the car is better than what I expected. Keep up the good job guys! Than More

My experience with Dave Walter BMW was excellent. I was very pleased with the overall buying experience from start to finish. I worked directly with David Theado and he was professional and treated me lik very pleased with the overall buying experience from start to finish. I worked directly with David Theado and he was professional and treated me like a personal friend. I visited the dealership several times before making the purchase and I never felt "pushed" into buying a car on my visits. The overall environment was very comfortable and I would recommend to everyone to visit Dave Walter BMW for their next BMW purchase. More

I usually do not say anything if I have nothing nice to say, however, the floor mat issue (discussed below) was the last straw. When taking delivery of our new car, a 328i XDrive sedan, the salesman faile say, however, the floor mat issue (discussed below) was the last straw. When taking delivery of our new car, a 328i XDrive sedan, the salesman failed to set (or even offer to set) most of the options we purchased. For instance, the turn signal function (tap once and in blinks three times) was not set up. The doors automatically locking function (doors lock when transmission put in drive) was not set. The Bluetooth was not set up properly. I had the salesman to set the driver's seat memory button for my wife as well as obtaining a Sirius satellite channel list. The list goes on and on as to the premium package functions that were purchased, but neither explained, nor set up for us. Mr. Strecker wrote an e-mail attempting to vindicate himself, and apologizing, and I would have let the matter drop (though still dissatisfied). However, my wife told me later that the wrong floor mats were in the car. They were too large for the car. When we called the salesman to ask about them he said he would check on it and get back to us. Obviously, this was a chance for Mr. Strecker to make good on his prior lackluster performance. Of course a week went by and he never called us back. We had to call him. He then said to just come in and ask the service department, that he thought they handled it. The car is wonderful and everything you would expect from a BMW. The service was horrible and inexcusable. I have bought many new cars in my life; the "service" I received here is among the worst. More

Purchased a Certified Pre-Owned (CPO) 2010 BMW 328i xDrive sedan from Dave Walter BMW in Akron Ohio. Drove up from Columbus (several times), and despite the long drive, it was worth it to come and do b xDrive sedan from Dave Walter BMW in Akron Ohio. Drove up from Columbus (several times), and despite the long drive, it was worth it to come and do business at this dealership. The sales/finance staff were friendly and supportive (not pushy). The CPO stand-alone dealership was very nice and their inventory of CPO vehicles are top notch. They also had several rare diesel vehicles (335d) which were very nice. Our particular car was immaculate inside and out and nicely equipped. Nothing like the Ultimate Driving Machine. I would highly recommend this dealership, especially for CPO vehicles. More

Jim Bruce was tremendous in my experience at Dave Walter BMW. He went above and beyond the call of duty to make sure all of my questions were answered and that my experience was comfortable. I was new to th BMW. He went above and beyond the call of duty to make sure all of my questions were answered and that my experience was comfortable. I was new to the car buying process and JIm Bruce made it one of the easiest purchases I have ever made. My experience with Jim and Dave Walter BMW was so good that I will be returning when its time for me to get another vehicle. More

Brooks did a great job and I would definitely recommend to all my friends. Very professional and knowledgeable. We look forward to continuing to deal with Dave Walter BMW to all my friends. Very professional and knowledgeable. We look forward to continuing to deal with Dave Walter BMW More

Friendly and experienced staff. Great attention to detail. Jim and Erik took the time to explain all the financing options and the dealer services. Excellent customer service. detail. Jim and Erik took the time to explain all the financing options and the dealer services. Excellent customer service. More

My experience at Dave Walter's was great. Mr.Mike Stacy took excellent care of us. He was very knowledgeable about the X5, what he did not know he took the time to go and find out. Mr. Stacy really made us took excellent care of us. He was very knowledgeable about the X5, what he did not know he took the time to go and find out. Mr. Stacy really made us feel comfortable, which reassured use that we were making the right choice. He made every transaction smooth. Mr. Erik Parkinson in the finance department really made us at ease. He was not pushy with a lot of warranties and very organize. He is very personable. More

Jim helped to find me the perfect car for myself and my budget. Being a General Manager of a restaurant, I know what it takes to show true customer service, and Jim did. He was so full of excitement when i budget. Being a General Manager of a restaurant, I know what it takes to show true customer service, and Jim did. He was so full of excitement when it came to show me all the bells and whistles on the car. I feel I actually made a good friend, not only a deal. This is my second car bought from Dave Walter, and it will be where I get my third, my fourth, etc... Thank you for everything, it was truly a pleasure. And I will be sending everyone I can to Jim. More

Purchased a Certified Pre-owned 328 xDrive and could not have been happier with the overall professional and experienced staff. They answered all of my questions and even some I had not asked. Without hesat have been happier with the overall professional and experienced staff. They answered all of my questions and even some I had not asked. Without hesatation, the entire staff exceeded all expectations. If you live in the Cleveland, Ohio area, and there are other BMW dealers closer, please take the drive to Dave Walters BMW. You will not be sorry you made the trip. More