BMW of Akron
Akron, OH
Filter Reviews by Keyword
By Type
Showing 414 reviews
My experience with Dave walter BMW and especially my salesman, Jim Bruce was truly expectional! The showroom and grounds are beautiful and you feel very comfortable and relaxed. However, the greatest as salesman, Jim Bruce was truly expectional! The showroom and grounds are beautiful and you feel very comfortable and relaxed. However, the greatest asset this dealership has is my salesman, Mr. Jim Bruce. Jim spent his whole afternoon (5+ hours) with me making sure that I was well informed in making the decision to purchase the right vehicle for my needs. He never once rushed me and made me feel that I was the most important person there. We went on a test drive and he pointed out everything on the vehicle I was considreing purchasing and explained it very well. The vehicle I test drove and ultimately purchased was a 2012 BMW 328i that was on the showroom floor. What a fantastic vehicle with all the latest technology to make driving exciting and at the same time very safe. Jim Bruce also went "the extra mile" and he offered to come in on his day off and personally go over the vehicle with me again if there was anything that I needed further explanation on. He was very sincere when he said this. He also helped me to schedule a service appoinment that day for my current vehicle. The finance depatment was also very steamlined and smooth. After the sale, Jim Bruce followed up with me to make sure that everthimg was going well with my vehicle and invited me back every Saturday for a free car wash and hot dog's! BMW is more than the ultimate driving machine because Jim Bruce and Dave Walter BMW make it truly exceptional! They have a customer for life as well as my family! More
The quality of service and support was outstanding. My fourth care from them and I will keep coming back. Sales and service are just fantastically helpful, in every way they help. fourth care from them and I will keep coming back. Sales and service are just fantastically helpful, in every way they help. More
THE SERVICE AND ATTENTION I RECEIVED FROM SHUJAAT SIDDIQUI WAS VERY WARM,PROFESSIONAL,CORDIAL AND PERFECT. HE EXPLAINED IN DETAILS TO ME ALL CONCERN AND MANNERS INVOLVING THE DEAL AND ADVICE ME ON HO SIDDIQUI WAS VERY WARM,PROFESSIONAL,CORDIAL AND PERFECT. HE EXPLAINED IN DETAILS TO ME ALL CONCERN AND MANNERS INVOLVING THE DEAL AND ADVICE ME ON HOW TO BE IN CONTROL OF MY DEAL. WORKING WITH MR SIDDIQUI HAS A GREAT INFLUENCE ON ME,I HAVE CONFIDENCE AND TRUST IN ALL HE SAID. I CAN RECOMMEND ANYBODY TO DEAL WITH DAVE WALTER BMW ANYTIME BECAUSE OF THEIR ASSISTANCE AND EDUCATION THEY GIVE TO CUSTOMERS More
Jim listened to my needs and provided me with several choices in my price range and the series BMW I was requesting. He was patient, thorough, and informative. David was the sales representative that choices in my price range and the series BMW I was requesting. He was patient, thorough, and informative. David was the sales representative that sold me my previous BMW from Ganley in Middleburg Hts. I was pleased to reconnect with him at Dave Walters. He remembered my husband and I and the vehicle we purchased. I will continue to travel to Akron due to our established relationship and positive experience. Erik made the financing process comfortable and expedient. I was pleased with his knowledge through out the process. More
Shujaat came through as promised, it took 2 weeks but he Shujaat came through as promised, it took 2 weeks but he did take care of the situation as promised. I appreciate his work and his time to make th Shujaat came through as promised, it took 2 weeks but he did take care of the situation as promised. I appreciate his work and his time to make things happen More
The moment we stepped into Dave Walter BMW we were greeted by friendly and helpful people. Cassandra is a person who should give lessons to other businesses on customer relations she was wonderful. D greeted by friendly and helpful people. Cassandra is a person who should give lessons to other businesses on customer relations she was wonderful. Dave Theado was great to work with. Jim Bruce can only be described as caring and helpful. One of the nicest sales men we have ever dealt with. We can not leave out Erik Parkinson the Business Manager so personable and fun. Thanks also to Shujaat for welcoming us. What a great experience. Thanks to all. Love our new BMW. Dave and Karen Claypool More
It was a truly exceptional experience at Dave Walter BMW. Everyone was extremely courteous and helpful. Every employee that we came in contact with appeared to genuinely enjoy his/her job...and they were a Everyone was extremely courteous and helpful. Every employee that we came in contact with appeared to genuinely enjoy his/her job...and they were all very good at it. In the future, we will not even consider another BMW dealership. Truly Exceptional!! More
After looking for a BMW 528I for about a month, with almost no satisfaction, here in Jacksonville, FL I decided expand my search. I came across your dealership and noticed a car that struck my interest. almost no satisfaction, here in Jacksonville, FL I decided expand my search. I came across your dealership and noticed a car that struck my interest. After filling out the online information, we received a call from Robert the next business day. He introduced himeself and spoke with my husband about the inquiry I had made the night before. He also informed my husband that the car I was interested in had previously been in an accident; something I totally overlooked on the carfax. I liked his honesty, I felt at ease (unlike what I had been experiencing locally). He sent pictures of another vehicle which was equally as good as the one I saw online. I purchased the car within a day or two and felt totally at ease. No Pressure No Regrets. If you are in the market for a BMW and for whatever reason you're not getting "a warm and fuzzy" with your local dealership; check out Dave Walter's BMW in Ohio. Robert Noetzel will work with you, answer all questions and send you an abundance of email correspondence. Trust me you will NOT be disappointed. Thanks Robert! I'm telling all my Navy friends about you! Jennifer in Jacksonville A Satisfied Customer More
Wow! BMW is the the ultimate driving machine and Dave Walter's is the ultimate BMW dealership.i've known Eric Eisenhart for 15 years +, but have never had the opportunity to do business with him. Idont't Walter's is the ultimate BMW dealership.i've known Eric Eisenhart for 15 years +, but have never had the opportunity to do business with him. Idont't know where to start, so Ill just start at the beginning. I ended up there because I was at another dealership in the nearby Akron area to buy a car that I had put a deposit on previously. I went there to wrap up the deal and was told that the car had been sold! Whaaat?! i had a friend drop me off because I planned to drive my new car home. I had to find a ride to take me home. I was so irrupted when I got home that I decided to talk a walk. Guess where I ended up? Yep, at Dave Walter's in Eric Eisenhart's office. All I can say is that things happen for a reason.God had a different plan for me. Thank you God and thank you Eric ! I had the pleasure also of meeting Hans, Erik , and Shujaat. I am now the owner of a BMW 5 series! Who woulda thunk it that when I woke up on March 19 I would go to sleep with the memory of one of the best car buying experiences that I ever had and A BMW in my garage! Kudos to the staff at Dave Walter's! I cant wait to go Sat for my free car wash!!!!!! More
I stopped at the dealership in the morning not expecting to be able to trade in my '06 330i and purchase a new '11 328xi in one day. Joshua was able to answer all my questions, provide a few options that me to be able to trade in my '06 330i and purchase a new '11 328xi in one day. Joshua was able to answer all my questions, provide a few options that met my needs and had the car ready to go this afternoon. Erik handled the paperwork quickly and Shujaat was able also helpful. All in all, it was a pleasure to deal the Dave Walter BMW. More