BMW of Akron
Akron, OH
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Top notch experience in every way. Will recommend them to other people and will be back to shop for my next BMW. Thank you to Jim for his professionalism also. to other people and will be back to shop for my next BMW. Thank you to Jim for his professionalism also. More
My wife and I have purchased three cars from Dave Walters over the years and each time the buying experience as been a good one. I would highly recommend David Theado and Robert Noetzel along with the deale over the years and each time the buying experience as been a good one. I would highly recommend David Theado and Robert Noetzel along with the dealership in general. More
Very responsive throughout complete sales experience. We visited with lots of research done and a very specific idea of the car we wanted. Josh and David helped us to find that car with no pressure or up se visited with lots of research done and a very specific idea of the car we wanted. Josh and David helped us to find that car with no pressure or up selling. We will recommend this dealership with no hesitation. More
Purchased CPO 2009 128i. Emailed 25+ pictures from Illinois of my trade-in BMW. Agreed on a value for my trade. Drove 7 hours from IL to Akron. Upon arrival, all finance documents were waiting. Signed Illinois of my trade-in BMW. Agreed on a value for my trade. Drove 7 hours from IL to Akron. Upon arrival, all finance documents were waiting. Signed all docs and left within 30min of arriving. An out of state purchase could not have gone any smoother. Jim Bruce took care of everything. Great experience. More
Jim was very attentive to our needs and our schedule in going through the purchase process. He took ample time to go over the car for the test drive and explain all the features. David was fair in his as going through the purchase process. He took ample time to go over the car for the test drive and explain all the features. David was fair in his assessment of our trade in value and showed appreciation for the high standards with which we maintained our trade in vehicle. Eric was very straight forward in his approach to letting us know of the add on plans we could purchase for the new car. He also went the extra mile to get us the best rate possible on our financing of the new car. Overall it was a very easy experience to purchase a quality car from a quality dealership. Thank You for all your help!!! More
Very good and fast service.Very organized team and work in coordination.The salesman and manager were very patient and explained everything in the car with detail. in coordination.The salesman and manager were very patient and explained everything in the car with detail. More
We deal with Dave Walter BMW because of the service and knowledge of the cars that we are interested in purchasing. Eric Eisenhart always returns my calls and answers any questions that I need answered. T knowledge of the cars that we are interested in purchasing. Eric Eisenhart always returns my calls and answers any questions that I need answered. This dealership goes far beyond other dealerships in accomadating your needs. More
I received excellent customer service at Dave Walter. Everyone was very polite and welcoming at the dealership. Jim Bruce, my sales advisor, was very knowledgeable about the BMW product and I felt as th Everyone was very polite and welcoming at the dealership. Jim Bruce, my sales advisor, was very knowledgeable about the BMW product and I felt as though he really cared about my well being. Last year I was interested in purchasing a new vehicle, however it just wasn't the right time. I was still locked into a car payment on my current vehicle and I didn't want to do a trade in. Most salesmen will keep pressuring you by phone and attack you through emails, but not Bruce. He understood why it wasn't the right time for me, however he still allowed me to test drive a car, gave me projected pricing, and extended warranty information. I told him that when I was ready, I would defiantly come back to purchase a car from him. This year I came back as promised. Bruce welcomed me with open arms. We first spoke over through email and via telephone. When he found the car I was looking for he made an appointment with me that fit my busy schedule. I can appreciate Jim's customer friendly, positive attitude. I know his job is to sell cars but he creates strong business relationships with his customers, well at least he did with me. The price was great, just like my overall experience. More
I visited the dealership multiple times throughout my search for a new vehicle and each time I was greeted by friendly, sincere members of the dealership who were willing to listen to my needs and concer search for a new vehicle and each time I was greeted by friendly, sincere members of the dealership who were willing to listen to my needs and concerns. Throughout the entire experience I enjoyed an excellent customer experience and felt happy with my sales man and his supporting staff. More
We have never visited a BMW dealer before or purchased one. We were treated very nicely without pressure. The models were explained well and options. We purchased on our initial visit. We did not feel one. We were treated very nicely without pressure. The models were explained well and options. We purchased on our initial visit. We did not feel pushed toward any one model but were more coached as to what might best fit our life style. My wife got luxury,,,,,I got speed!!!!!!!!!. More