BMW of Akron

I factory-ordered a new 3-series from this dealership, and had a great experience. Customer service was excellent, and everyone I interacted with was helpful and friendly. My salesman was John Russo and h and had a great experience. Customer service was excellent, and everyone I interacted with was helpful and friendly. My salesman was John Russo and he did a great job showing me several different cars for test-drives, showing me all of the features I had questions about. He also kept me very well-informed during the production and shipping process, so I always knew what was going on with my car. I would highly recommend this dealership, as well as my salesman to anyone looking for a new BMW as my experience was extremely positive. More

Very friendly staff and was accommodative of the requests. Good pricing. Friendly atmosphere at the dealership with complimentary service. They had my car cleaned and a/c running when i was ready to requests. Good pricing. Friendly atmosphere at the dealership with complimentary service. They had my car cleaned and a/c running when i was ready to pick up which was impressive. Approachable when needed. Would highly recommend as a dealer. More

If you are looking for a quick and straight forward way to buy your new BMW - I think Robert, David and Erik provide that experience. I exchanged a realtively small amount of emails with my salesman Rob to buy your new BMW - I think Robert, David and Erik provide that experience. I exchanged a realtively small amount of emails with my salesman Robert Noetzel to find the car I wanted. His intital email quote was Ok and good enough to get me to drive 30 minutes, and past another dealer, to speak in person. I arrived on a busy saturday and he quickly made time for me. I had all my numbers in mind, including what I wanted for my trade in. David the manager was very straight forward and the negotiation was quick and fair. It was late in the day and we couldnt get all the paperwork done. Since we had shaken hands on the deal they asked me if I wanted to take my new care home, and complete the paperwork the following week. The salesman offered to drive the paperwork up to meet me. I left with my new car, leaving my trade and title with them. The following week I did the paperwork and it was exactly as we had discussed. Erik the finance guy was easy to deal with and also very upfront and well organized. All in all a fast and easy transaction. I hate buying cars and prefer a good easy quickly executed deal. That is what I was looking for and that is exactly what the staff at Dave Walter provided me. FYI - go on a saturday - they have a kitchen right in the dealership and make great chili cheese hot dogs. More

After 5 hours and some change , we almost landed in our 335xi. And as procedures need to be followed and being the car was new, just recieved to you in trade, and we were the first to test and drive, you n 335xi. And as procedures need to be followed and being the car was new, just recieved to you in trade, and we were the first to test and drive, you needed to complete the BMW certification for used cars and we were unable to drive OUR new car away (But thats OK). We still appreciate all your teams efferts and all the work done by Jim Bruce and Eric Parkingson (late nite , right Eric...lol) to get the deal done. All in all it was a enjoyable and sucsessfull trip for my wife Kelly and me. Jim B, keep up the good work and we were thankful for the quick run-through of all inside and outside components and operations that this vehicle has to offer (i see me coming back to get a little more familiar with all the systems and other capabilities of this highly engineered driving machine.......thanks, and Jim dont forget the new mats per Kelly's request.......lol............G.Mike Franklin, Goodyear Tire, NAT-Consumer Product Quality Manager. More

To All: The recent purchase of my BMW 750i has been my To All: The recent purchase of my BMW 750i has been my third vehicle purchased from Dave Walter BMW. After visiting other closer BMW dealerships To All: The recent purchase of my BMW 750i has been my third vehicle purchased from Dave Walter BMW. After visiting other closer BMW dealerships in my area it became evident that others do not compare or come close to the high level of customer service, care and professionalism for which I experience at Dave Walter BMW. When all other dealers said that my deal could not be done, Shujaat Siddiqui - General Manager and my Client Advisor Robert Noetzel made it happen! and I could not be more pleased with the financing and final vehicle preparation for delivery! Outstanding! Again a special thanks to Shujaat and Robert Noetzel who personally delivered several items to me at my home for my convenience. Just pure customer satisfaction and excellence! No need to see any other BMW dealer than Dave Walter! And the hot dogs are great too!! Best Regards to all the staff at Dave Walter BMW. Thanks for making my purchase so stress free and satisfying! Ralph Thut More

It was a great experience - really liked my salesman (John R) and the rest of individuals I met or worked with. This was my 1st BMW purchase and they made it easy and enjoyable. (John R) and the rest of individuals I met or worked with. This was my 1st BMW purchase and they made it easy and enjoyable. More

I worked most of my deal over the internet which was more convenient to me because I work many hours. When I went to the dealer my sales rep,Eric,Had another customer so David started my procedures so I woul convenient to me because I work many hours. When I went to the dealer my sales rep,Eric,Had another customer so David started my procedures so I wouldn't have to wait. Eric then went to get me donuts because it was dinnertime and I was really hungry.All salesmen worked together to get me going as quickly as possible.They explained the car workings like Chicken Soup for the Car so that I could understand. I bought my last BMW from Dave Walters & went back because of their quality service and salesmen that have worked there many decades. More

I very much enjoyed my experience with this dealership. I appreciated the attention and time everyone spent with me and none of it felt "salesy." Each person I dealt with was friendly, genuine, and someone I appreciated the attention and time everyone spent with me and none of it felt "salesy." Each person I dealt with was friendly, genuine, and someone I look forward to doing business with in the future. More

This is the second time that I have purchased a CPO from this Dealership. Everyone is friendly and knowledgeable. I have a great experience every time I walk through the doors for service or sales. The p this Dealership. Everyone is friendly and knowledgeable. I have a great experience every time I walk through the doors for service or sales. The prices are very reasonable. Overall, the experience was wonderful and the customer service was great! More

Top notch experience in every way. Will recommend them to other people and will be back to shop for my next BMW. Thank you to Jim for his professionalism also. to other people and will be back to shop for my next BMW. Thank you to Jim for his professionalism also. More