BMW of Akron
Akron, OH
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The sales group (Michelle and David) were very accommodating in allowing us to test a couple models overnight which resulted in a much better judgement regarding type of vehicle and options to pur accommodating in allowing us to test a couple models overnight which resulted in a much better judgement regarding type of vehicle and options to purchase. The team took the time to work with us and did a great job answering all questions and concerns to our satisfaction. Joshua in Finance took the time to go over the options and did a great job explaining the options and process. Shujaat addressed our concern on a paint defect and was very accommodating due to late hours on a Friday night. We purchased our last BMW from a closer dealer to our home but Dave Walter's is our new dealer of choice going forward and will pass that along to our friends as well. Great Job!! More
We were not sure if we wanted to lease or buy (since we've never leased before), Mark Stacy was extremely thorough and patient with us. We drove several cars, new and used, and later in the day drove o we've never leased before), Mark Stacy was extremely thorough and patient with us. We drove several cars, new and used, and later in the day drove off in a brand new 328ix! My wife was thrilled and our whole experience was unlike any car buy we've ever encountered! Thanks Mark! More
Eric is a very knowledgeable sales professional. He takes his time to explain everything 100%, knows BMW products inside and out, and actually cares about his customers. I am in sales, and I can tell you-he his time to explain everything 100%, knows BMW products inside and out, and actually cares about his customers. I am in sales, and I can tell you-he is one of the best I have seen-A+ Josh is great with financing, gave me options, explained everything, ethical and very knowledgeable finance manager More
Everyone with whom we worked was courteous and professional. There were no high-pressure sales tactics, yet we felt encouraged to ask questions and make inquiry as needed. Although we had our ow professional. There were no high-pressure sales tactics, yet we felt encouraged to ask questions and make inquiry as needed. Although we had our own financing, we decided to use BMW's Financial Service because of the ease of doing business, especially with Mr. David Theado. Mr. Joshua Deluco was personable, courteous, and informative. Our Client Advisor, Mr. Ryan Burgess was quite patient, as I had no idea exactly what I wanted when we arrived. My husband owned a BMW, but I had never owned one, and was rarely able to drive his (smile). I can say with certainty, that based upon the quality service I received, I am now a Customer for life. A gentleman (Shab Tadayon) that was not personally involved in the sale took the time to introduce himself, make sure that we were comfortable, and offered assistance if we were less than 100% satisfied. What a way to make purchasing a vehicle an enjoyable experience rather than a stressful one! Kudos to the staff at Dave Walter BMW. In the words of the Terminator character, "I'll be back". Thank you. More
From the moment i drove on lot with old vehicle & saw my to be purchased BMW, with a sign with my name that said RESERVED for Miss Zock, i was SOLD!! It's all the little amazing friendly & above & beyond my to be purchased BMW, with a sign with my name that said RESERVED for Miss Zock, i was SOLD!! It's all the little amazing friendly & above & beyond things the entire delaership did to make my BMW buying experience that much more magical!!!!! Thank-you to the entire TEAM at Dave Walter BMW!!!! I'm already gearing up to buy my next BEAMER!!!! More
Michelle was very responsive to my request for information about a vehicle That they had for sale She provided excellent description of vehicle including the options. She was responsive to our qu information about a vehicle That they had for sale She provided excellent description of vehicle including the options. She was responsive to our questions provided excellent feedback, Picked us up from the airport, Gave us a tutorial and information of the vehicle in a very friendly concise manner. There was no rush on the on taking delivery, Answered all of our questions and did an excellent job on the follow-up after we took delivery! I would recommend Michelle to my best friends More
I recently purchased a used BMW Z4 from Dave Walter BMW. All I have to say is that the service was excellent! The finance team was great and got me a good deal on the car I really wanted. The salesman Rober All I have to say is that the service was excellent! The finance team was great and got me a good deal on the car I really wanted. The salesman Robert Noetzel was awesome. Very friendly and professional. He did a great job at the delivery as well. I will definitely recommend doing business here to my friends and family. If you want to buy a BMW, this is the place. I have had such bad experiences with Ganley BMW. This was truly refreshing! More
We bought our 328xi here on Saturday. They are great guys and made every effort to make purchase an enjoyable experience. We would definitely buy another car from them in future. and made every effort to make purchase an enjoyable experience. We would definitely buy another car from them in future. More
I have worked w/ Joshua Deluco - very responsive, quick turnaround on any questions/concerns, helps you to get exactly what you need. Joshua Deluco appears to be very knowledgeable, gives clear explanation turnaround on any questions/concerns, helps you to get exactly what you need. Joshua Deluco appears to be very knowledgeable, gives clear explanations on features, services, financing, etc. Definitely recommend. More
Just recently purchased a 2013 550i. Had a great experience. I worked with Shab mostly and it was very low stress sale. Everyone at the dealership was extremely accommodating. Eric went through the experience. I worked with Shab mostly and it was very low stress sale. Everyone at the dealership was extremely accommodating. Eric went through the delivery of my new car and had excellent product knowledge. I would definitely recommend going to Dave Walter if you are in the market for a BMW. More