BMW of Akron
Akron, OH
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My relationship with Dave Walter BMW is centered around Eric Eisenhart and his exceptional skills as a client advisor. Since I first purchased a BMW from Eric in 2010, he has become someone I would consid Eric Eisenhart and his exceptional skills as a client advisor. Since I first purchased a BMW from Eric in 2010, he has become someone I would consider a friend - calls to check in, and always available if I have a question or concern. He knew I was looking for something with a lower payment, and gave me a call to set an appointment. Not only did he get me in a new BMW with a lower payment, but he was able to get me in a nicer BMW than I thought possible. I highly recommend Eric to anyone that wants the experience of buying a BMW to be as enjoyable as owning one. More
My husband and I truly bought a car from this dealership d/t the excellent experience we had with Eric Eisenhart. Never once did we feel as though we were being pressured into a vehicle, model, etc. He ha d/t the excellent experience we had with Eric Eisenhart. Never once did we feel as though we were being pressured into a vehicle, model, etc. He had exceptional knowledge re: the product and made our visits very enjoyable. We both hate going to car dealerships as we often encounter pushy people and forceful sales tactics. This BMW dealership is first class and we believe we have found our "home" with future car purchases. More
Eric Eisenhart is the absolute best representative for the Dave Walter dealership and BMW in general. He is extremely service oriented. My husband and I have been clients of Eric since we switched to B the Dave Walter dealership and BMW in general. He is extremely service oriented. My husband and I have been clients of Eric since we switched to BMW in 2000, and we have never gone back to any other car since then. Prior to BMW, we drove Mercedes, Lexus and Cadillac and were satisfied with those luxury autos until our BMW. We currently own 3 BMW's, and our oldest one is a 2002 with close to 300,000 miles! In total, we have had 5 cars from Walter's BMW. It's not just about the Dave Walters dealership who are a leader in service, but it's about Eric as the one single person who keeps us coming back. We live less than a mile from another BMW dealer, but choose to drive 30 miles to do business with Eric. Eric's level of service, knowledge, competence, attentiveness and knowing what his clients want is just really commendable. When we recommend clients to him, we have the confidence that they will be cared for in the best service oriented way. We could not recommend friends and colleagues if that were not the case. Eric provides stellar service and is the reason that we have remained his clients for 13 years! More
Friendly, courteous and extremely helpful. And the deal on the car wasn't bad either! I'd definitely recommend Dave Walter again if you are in the market for a BMW or VW. on the car wasn't bad either! I'd definitely recommend Dave Walter again if you are in the market for a BMW or VW. More
Totally seamless transitions made very easy by David Theado. A true gentleman, honest and genuine. This is our 6th BMW and this was the best experience of them all. This is our first time at Dave Wal Theado. A true gentleman, honest and genuine. This is our 6th BMW and this was the best experience of them all. This is our first time at Dave Walter's BMW, but it won't be our last...Thanks More
Great Group of guys- Worked with me on my trade, sparing me low-ball offers, offered great advice on financing, and helped make sure that even the "little things" were taken care of when swapping cars. Jos me low-ball offers, offered great advice on financing, and helped make sure that even the "little things" were taken care of when swapping cars. Josh and Ryan personally took the time to locate me a car to fit my every need, and made sure it fit my payment structure. I had a moment when something we discussed was overlooked in some paperwork,( and even felt a little slighted )... but when i brought It up it was immediately corrected and they made absolutely sure It was handled to my benefit. I really feel like small things like that mean they respect me as a customer and value my return business, which they've certainly earned. I have no problem recommending Dave Walter to anyone looking for a great customer experience to go with their new BMW. More
Shab and Eric were very helpful and accommodating with my 2011 BMW 750 CPO purchase. Because of their professionalism, I will be a client for life. Thanks guys! 2011 BMW 750 CPO purchase. Because of their professionalism, I will be a client for life. Thanks guys! More
I live in Columbus, Ohio was shopping for a new BMW. As part of the process, I did online research on BMW dealers in other parts of the state and found Dave Walter BMW in Akron. Their pricing seemed attrac part of the process, I did online research on BMW dealers in other parts of the state and found Dave Walter BMW in Akron. Their pricing seemed attractive and so I called. I spoke to Joshua Deluco who was very willing to spend all of the time I needed on the phone to explain the details of their lease offers. He was very clear and upfront and made me feel comfortable. As a result of my conversation with Joshua, I felt it was worth the 2.5 hour drive to see for myself. They have a beautiful facility with lots of inventory to choose from. Joshua spent hours with us as we went through the process of choosing a vehicle. We picked one out and they prepped it for delivery right then. It was a great experience for us. I recommend them if you are considering a BMW. More
My experience was pretty good, I would most like recommend this dealership to family and friends. Robert Noetzel was really patient& knowlegeable when going over the functions of my car with my hu recommend this dealership to family and friends. Robert Noetzel was really patient& knowlegeable when going over the functions of my car with my husband and I and afterwards he extend his hand to assisct if I had any other questions. Tyrone Hunt/Drive Manage is very tenative to all my needs and has really been there when I had questions. I am a person that loves a company that has excellent customer service and just willing to help the customer with all concerns that deal with their product and services. I had a concern with one employee inwhich I expressed how I felt about his customer serivce and hope that he took as constructive criticism and will learn from it. More
We lease our BMW'S from Dave Walter BMW. Joshua Jancha in the service department has always been very knowledgeable, courteous, he has always taken care of our every need and request. Joshua knows Jancha in the service department has always been very knowledgeable, courteous, he has always taken care of our every need and request. Joshua knows his business very well, he knows how to treat his customers. We highly recommend Joshua Jancha for any BMW service or BMW advice needed. Thanks Joshua! More