BMW of Akron
Akron, OH
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We were looking for a car for a few weeks, and once we met Mark and test drove the new 328, we were sold. Mark was very helpful and descriptive of features and benefits of the different models. He was n met Mark and test drove the new 328, we were sold. Mark was very helpful and descriptive of features and benefits of the different models. He was not pushy at all, but suggested alternatives that we had not yet considered. Great car, great service, and above and beyond sales experience. Five stars all the way! More
The professionalism displayed by Mr. Deluco and the Dave Walter team was first rate. From the initial inquiry I sent right through to me driving my car off their property, I felt secure in knowing I was de Walter team was first rate. From the initial inquiry I sent right through to me driving my car off their property, I felt secure in knowing I was dealing with a first class organization. One which is highly motivated in providing guidance through every step of the purchase experience. It is comforting to know that while most dealerships just wanted to sell me a car, Josh sold me on his knowledge and experience. It speaks volumes that he personally drives what he sells. When the time comes, I will harbor no reservations in deciding to patronize Dave Walter BMW again. More
I can only say that the car purchasing experience at Dave Walter BMW is OUTSTANDING!!! Mr. Shujaat SIddiqui went way out of his way to make sure my BMW experience was a 100% enjoyable one. There was no 'sa Walter BMW is OUTSTANDING!!! Mr. Shujaat SIddiqui went way out of his way to make sure my BMW experience was a 100% enjoyable one. There was no 'sales pressure', in fact, it was the exact opposite. They allowed me to take the car home for the evening for a 'real world test drive', this really gave me a chance to see how the car would drive and handle in many situations, other than the typical 'around the block drive'. They also went above and beyond in getting me out of my current lease so I was not faced with a lot of negative equity ... thanks !!! BMW advertises their cars as THE ULTIMATE DRIVING MACHINE, and I would say that the good folks at Dave Walter BMW take this to the ultimate next level, and provide their customers with the 'ultimate purchase experience'. Thank you very much, as you have gained a lifelong customer and friend. Doug Shull More
We had been looking for a BMW for about 4 months and saw We had been looking for a BMW for about 4 months and saw one online we really liked. We made a phone call and talked to Michelle Laughman and decid We had been looking for a BMW for about 4 months and saw one online we really liked. We made a phone call and talked to Michelle Laughman and decided to make the trip to Dave Walter to check it out. We are so glad we did, we now have a beautiful car and the whole buying experience was wonderful. Everyone at Dave Walter is top notch; they really go the extra mile to make sure you are satisfied. We really enjoyed meeting and getting to work with everyone while we were there; Michelle, David, Shujaat, Josh and Jeff, answered all our questions and made us so comfortable. They say welcome to the family and they really do mean it. When we get ready to purchase another car we will definitely buy from Dave Walter. We will recommend them to anyone we know thinking about a car purchase. Thanks, Mike & Theresa More
Good and wonderful people had a problem and they took care of it and i kind of went really overboard and feel really bad and they went way and above to correct the problem care of it and i kind of went really overboard and feel really bad and they went way and above to correct the problem More
I have recently purchased a pre-owned certified BMW 535xi from Dave Walter BMW. This is my third BMW, but first experience and purchase from Dave Walter. Dave Walter BMW and the group of individuals that I from Dave Walter BMW. This is my third BMW, but first experience and purchase from Dave Walter. Dave Walter BMW and the group of individuals that I worked with did an outstanding job of providing an excellent experience. Cody Raza did a good job of listening to what I was looking for and ultimately placed me in the right vehicle. Shab Tadayon's attention to detail made the transaction painless. He is very professional and fair when working through the process. By far, the delivery of my vehicle was the best I have experienced from BMW. Joshua Deluco was thorough and explained everything, making the paperwork part of the deal easy. Jeff Steinwachs passion for BMW's was impressive as he took as long as needed to explain every detail of the vehicle to me before I drove it off the lot. If you are looking for the Ultimate Driving Machine, I would highly recommend Dave Walter BMW. More
Want to hear a great and positive story?: I've been a client of Dave Walter BMW since 1983 and this is the third car I've purchased directly from Eric Eisenhart. I was in the service center having a client of Dave Walter BMW since 1983 and this is the third car I've purchased directly from Eric Eisenhart. I was in the service center having my 3 worked on when Eric came around the corner and we said hello to each other. He was aware that I'd been looking to buy a nice 5, but hadn't found one yet. On a whim I asked Eric if he had anything special to look at, and he said, "...as a matter of fact I might have just got in the car you want, let's go look!...". Well, long story short, Eric had the exact car I wanted, the friendly dealing and gentlemanly negotiations were done before noon... and I drove out to dinner that night in my new car. How easy is that! You want to know why I rate Dave Walters BMW so high.. One word... TRUST. Trust is everything! My dad always told me, “trust is earned, not granted”. All I can say is, over the years Dave, Eric and the entire Dave Walter team have earned my trust to the point that when Eric said, "this is a really good car", I believed him and bought it. I hope YOU believe ME when I tell you that, if you deal with Eric, it will be a positive, professional and pleasant experience... and he WILL find the car you want. Oh... and by the way, the Service Department staff from Keith, Josh and Brandon to Jeff and all the Master Technicians in Dave's spotless shop are all honest, straightforward, absolute professionals. Thanks guys, you're great! TMA More
Every time I've had to bring my BMW in for service, Eric Eisenhart has personally followed up to see if I was satisfied. This past visit, I commented to him that it seemed like I would have to live wi Eric Eisenhart has personally followed up to see if I was satisfied. This past visit, I commented to him that it seemed like I would have to live with the minor problems I was experiencing. Eric asked me if I would be able to remain at the dealership for a few minutes longer and after 15 minutes or so, he escorted me to the door and pointed out an upgraded model and told me it was mine. I really thought they had taken the customer satisfaction further than they had to and I was quite surprised. Eric expressed that I had been a loyal customer for many years and they wanted to make sure I remained a satisfied, loyal customer. Needless to say, Dave Walter BMW and Eric Eisenhart have my customer loyalty for another twenty years at least. More
For the last 2 months I have been really enjoying my new 2013 BMW M5 sedan. Eric Eisenhart was my salesperson who helped me out tremendously. Eric was always friendly, courteous, with a great sense of hum 2013 BMW M5 sedan. Eric Eisenhart was my salesperson who helped me out tremendously. Eric was always friendly, courteous, with a great sense of humor! After a family death, Eric was never one to pressure a sale. He was polite and extremely respectful over 6 months until I felt it was fine to make my purchase and realize a dream come true. Upon delivery he spent several hours with me going over many of the features of the M5 and has continued to offer more of his time to go over more hands on questions if needed. I would highly recommend contacting Eric if you are interested in pursuing any BMW model. He knows his stuff, will get you the best deal possible, and always make you feel welcome! Ed Jazic DVM, DACVD More
They were wonderful. One of the best car buying experiences I have ever had. They made buying our dream car easy and affordable. We looked at the car on Thursday and drove it home on Saturday. The experiences I have ever had. They made buying our dream car easy and affordable. We looked at the car on Thursday and drove it home on Saturday. They also worked with us on our budget. More