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BMW of Akron

Akron, OH

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414 Reviews

500 W Exchange St

Akron, OH

44302

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Showing 414 reviews

November 01, 2016

Professional from the Get-Go Whenever I pull my 335ix into the service drop-off area, Ty is there with a smile. Ty is the first person I deal with and he emanates total professi More

by David R.
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joseph Eldred
September 27, 2016

Lease turn in fraud I recently leased a 2016 BMW X1 from Dave Walter BMW (love the car), the deal was handled by Shujaat Siddiqui and Michelle Laughman. I also had a 2013 More

by Miro Humer
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Michelle Laughman, Shujaat Siddiqui
Nov 08, 2016 -

BMW of Akron responded

I apologize that we were not able to come to an agreement. We unfortunately do not pay for the disposition fee or any excess wear & tear for the lease returns for VW or other makes. The lease inspection was performed by a 3rd party that VW hires and has no affiliation with the dealership. You can verify the lease end process by calling the 800 number on the bill from VW. We apologize again for the inconvenience.

September 16, 2016

Excellent Service I was so scared at first going to the dealership and didn't know what to expect but Shujaat really made the process go smoothly and at the end I was v More

by Opinkya
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Shujaat Siddiqui
July 14, 2016

David is on the ball We bought our X1 from David in December of 2014. Even today I'm amazed how David still remembers the names of my wife and I each time we stop by the More

by Aaron
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
David Theado
June 28, 2016

Sorry as Fu... I called service manager NEVER CALLED ME BACK!! THEY GAVE MY HUSBAND AND I AN EXTRA BAD KEY THAT COSTED US $300.00 TO REPLACED! DON'T GO THERE! F. . More

by sunshine1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
SERVICE MANAGER TOO GOOD FOR RETURN CALLS!!
April 24, 2016

If I could rate Dave Walter VW more than 5 stars I would! I needed a new car and went to Dave Walter at the suggestion of a friend. I found a great deal on a 2014 Passat. Gary our salesman and Joshua the More

by ktown
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Josh and GAry at VW
April 14, 2016

Amazing I work down the street on the westside of Cleveland from a BMW dealership and they sales people were nice but I told them where I wanted to be per mon More

by Krsitin
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mark Stacy
April 02, 2016

False Information This dealership sold me on a BMW i3 on false information and refused to own their mistake and/or offer me any solutions once I realized that the vehic More

by katiek
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Shujaat Siddiqui, David Theado, Eric Eisenhart
December 10, 2015

Brand new BMW 328i xDrive Came in at the end of November and had the pleasure of connecting with saleswoman Michelle Laughman. Ms. Laughman was nothing less of extraordinary. S More

by erichendricksonjr
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Michelle Laughman
December 08, 2015

Best BMW Dealership in the Area! As this was my first new car in over a decade, I went with something truly unique and special: a custom Individual 2016 BMW M5. Everything about the c More

by frozenM5
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
David Theado, Eric Eisenhart
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