BMW of Akron
Akron, OH
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Professional from the Get-Go Whenever I pull my 335ix into the service drop-off area, Ty is there with a smile. Ty is the first person I deal with and he emanates total professi Whenever I pull my 335ix into the service drop-off area, Ty is there with a smile. Ty is the first person I deal with and he emanates total professionalism. More
Lease turn in fraud I recently leased a 2016 BMW X1 from Dave Walter BMW (love the car), the deal was handled by Shujaat Siddiqui and Michelle Laughman. I also had a 2013 I recently leased a 2016 BMW X1 from Dave Walter BMW (love the car), the deal was handled by Shujaat Siddiqui and Michelle Laughman. I also had a 2013 VW Tiguan that was at lease end, Shujaat told me he could take in the VW, as they also have a VW dealership, and he would take care of the $350 disposition fee. The VW was driven to the VW dealership by Shujaat, inspected for an hour and I was told eveyrthing was fine. 30 days later I get a $900 bill from VW for the disposition fee and excess wear & tear. Dave Walter apologized and said they'd resolve the issue, 90 days later no resolution and no communication. I now have BMW USA, VW USA and the Ohio attorney general involved, with cases open in each group. This was straight out fraud, intentionally committed for a quick sale. I can't wait to buy my Tesla and never have to deal with this rubbish again! More
Excellent Service I was so scared at first going to the dealership and didn't know what to expect but Shujaat really made the process go smoothly and at the end I was v I was so scared at first going to the dealership and didn't know what to expect but Shujaat really made the process go smoothly and at the end I was very happy that I came to that BMW and meeting new people More
David is on the ball We bought our X1 from David in December of 2014. Even today I'm amazed how David still remembers the names of my wife and I each time we stop by the We bought our X1 from David in December of 2014. Even today I'm amazed how David still remembers the names of my wife and I each time we stop by the dealership. David and Dave Walters BMW have been great to work with. More
Sorry as Fu... I called service manager NEVER CALLED ME BACK!! THEY GAVE MY HUSBAND AND I AN EXTRA BAD KEY THAT COSTED US $300.00 TO REPLACED! DON'T GO THERE! F. . I called service manager NEVER CALLED ME BACK!! THEY GAVE MY HUSBAND AND I AN EXTRA BAD KEY THAT COSTED US $300.00 TO REPLACED! DON'T GO THERE! F. ...THEM!!! YOU CAN DO BETTER!!! TG More
If I could rate Dave Walter VW more than 5 stars I would! I needed a new car and went to Dave Walter at the suggestion of a friend. I found a great deal on a 2014 Passat. Gary our salesman and Joshua the I needed a new car and went to Dave Walter at the suggestion of a friend. I found a great deal on a 2014 Passat. Gary our salesman and Joshua the Business Manager took great care of me during the purchase. When a small problem occurred I took the car back to service and they fixed it for me. Josh and Gary went above and beyond to make me a happy customer. They are great to work with. Dave Walter VW is the place where I will be certain to recommend to friends and family. Great Dealership! Thanks Jason!! More
Amazing I work down the street on the westside of Cleveland from a BMW dealership and they sales people were nice but I told them where I wanted to be per mon I work down the street on the westside of Cleveland from a BMW dealership and they sales people were nice but I told them where I wanted to be per month and strung me along. At the end of the day called Dave Walter and talked with a wonderful salesman Mark Stacy everything was done within 30 minutes. Driving the extra distance (to the one 200 yards down the street to the one 48 miles away) was COMPLETELY worth it the service was amazing Erik Parkinson was amazing I can't say enough I will now always be a loyal customer More
False Information This dealership sold me on a BMW i3 on false information and refused to own their mistake and/or offer me any solutions once I realized that the vehic This dealership sold me on a BMW i3 on false information and refused to own their mistake and/or offer me any solutions once I realized that the vehicle did not function as promised- repeatedly. I can't get behind a company that operates that way, I think it's dishonest. I've worked for so many companies that valued high customer service. I wouldn't recommend this business to anyone. More
Brand new BMW 328i xDrive Came in at the end of November and had the pleasure of connecting with saleswoman Michelle Laughman. Ms. Laughman was nothing less of extraordinary. S Came in at the end of November and had the pleasure of connecting with saleswoman Michelle Laughman. Ms. Laughman was nothing less of extraordinary. She took time to accompany me on a test drive of both the 3 and 5-Series. After I chose the showroom model 328, the paperwork process was seamless. The general manager along with the business manager Erik was an absolute pleasure. I would highly recommend this dealership, as well as speaking with Michelle, you cannot and will not go wrong! More
Best BMW Dealership in the Area! As this was my first new car in over a decade, I went with something truly unique and special: a custom Individual 2016 BMW M5. Everything about the c As this was my first new car in over a decade, I went with something truly unique and special: a custom Individual 2016 BMW M5. Everything about the car was unique and made to my specific specs - from the frozen (matte) paint to the special custom interior. Through the almost 7-month process from ordering the car to European Delivery in Munich, Germany, nothing about this sale was ordinary. David and Eric made the process very smooth and painless and were knowledgeable in the BMW Individual ordering process - something not every BMW dealership in the area is well versed at. From the moment I contacted the dealership thru email to the moment I had my car re-delivered at the dealership after taking official delivery of the car in Munich, I was treated with respect and professionalism. Im in love with my car and obsessively care for it and I know it will be treated the same way when I bring it to the dealership at Dave Walter for regular service. Best dealership in the area, hands down! More