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BMW and Mazda of Crystal Lake
Crystal Lake, IL
605 Reviews
For nearly 30 years, we've been a family-owned and operated business – and it shows. Whether you work with our sales, service, or financial teams, you will experience unrivaled customer service every step of the way. Why? Because we strive for every customer to leave our dealership satisfied.
We offer free car-washes for as long as you own your vehicle, pick up and delivery service and a free shuttle.
We understand that the customer is our first priority and motivator. Every day we strive to make auto easy for you!
When you visit us, you’re sure to find what you’re looking for. In addition to our award-winning service department, our dealership offers a wide array of new, pre-owned, and certified pre-owned vehicle. We do our best to make sure you find the perfect fit.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Hours
Sales/Showroom
Monday 8:30 AM - 7:00 PM
Tuesday 8:30 AM - 7:00 PM
Wednesday 8:30 AM - 7:00 PM
Thursday 8:30 AM - 7:00 PM
Friday 8:30 AM - 7:00 PM
Saturday 8:30 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday Closed
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday Closed
Sunday Closed
Top Reviewed Employees
Latest Reviews
April 01, 2025
They were very easy to work with and accommodating, with
the things we were looking for.
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by Herbert Hansen
March 03, 2025
Zack was awesome when it came to buying my new cx30.
He was very helpful and informative and provided me with everything I needed to purchase my new vehicle. He was great.
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by sarahcheers11
March 03, 2025
Everyone at this dealership is very friendly and helpful.
James is always a phone call away for any questions. I went in for an appointment with him and got out of there with my car washed. I will recommend
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by Ilda.S
Employees Worked With
Dealership Inventory (149 Vehicles)
Photos & Amenities
- After Hours Drop-Off
- Cable TV
- Authorized Accessories Store
- Drive-In Service
- Free Loaner Cars
- Vending Machines
- Authorized Parts Store
- Customer Lounge Area
- Pet Friendly
- Television
- Instant Financing
- Home Delivery
- No Contact Transactions
- Express Service
- Free WiFi
- Virtual Appointments
- Free Drinks
- Shuttle Service
- Home Test Drives
- Quick Lube
- Free Coffee
- Automated Car Wash
