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BMW and Mazda of Crystal Lake

Crystal Lake, IL

4.9
588 Reviews
For nearly 30 years, we've been a family-owned and operated business – and it shows. Whether you work with our sales, service, or financial teams, you will experience unrivaled customer service every step of the way. Why? Because we strive for every customer to leave our dealership satisfied. We offer free car-washes for as long as you own your vehicle, pick up and delivery service and a free shuttle. We understand that the customer is our first priority and motivator. Every day we strive to make auto easy for you! When you visit us, you’re sure to find what you’re looking for. In addition to our award-winning service department, our dealership offers a wide array of new, pre-owned, and certified pre-owned vehicle. We do our best to make sure you find the perfect fit.
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360 S Illinois Rte 31

Crystal Lake, IL

60014

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Showing 588 reviews

March 03, 2023

Anderson BMW/Mazda in Crystal Lake provided me a very professional and pleasant car buying experience. Dominic Krisky is a knowledgeable sales professional and I appreciate his casual approach and helpfu More

by paparhino34
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Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mike Schwarz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jim Marrie, Dominic Krisky
February 04, 2023

Well, we've leased two cars and bought two cars. Heather was our first sales lady One lease and one sale and Dominick, one lease and one sale. Great experience. Ed in service has gone out of his More

by jkrock61
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Purchase Time
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Recommend Dealer
Yes
Employees Worked With
Dominic Krisky
February 02, 2023

Michelle did an excellent job . . we got the perfect car for family . We love our CX 9 More

by Heathermarts2002
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Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Michelle Canova
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nico Ghiselli
5.0
This rating includes all reviews, with more weight given to recent reviews.
Zack Martin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Cody Stebbins
January 07, 2023

Michelle is the best, kind, extremely knowledgeable and patient. We have worked together with a prior purchase and I would not have wanted to work with anyone else. More

by Probinson340
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Michelle Canova
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Schwarz
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 25, 2022

Ralph makes the entire process quick and easy. I would recommend him for any car purchase. More

by Dave H
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Recommend Dealer
Yes
Employees Worked With
Ralph Sidorowicz
December 22, 2022

Where do I start with what a great experience it was to buy a car at Anderson BMW and with our great salesman Ralph!! From the moment we pulled up Ralph had everything prepared for us and was incredibly fr More

by Arden.pangandian
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Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Leah Ruscitti-Smalley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Schwarz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ralph Sidorowicz
December 20, 2022

Ralph is great and really understands the customer needs. He is not pushy but very effective and I now have bought my last two cars from him an M550 and I4. Service do a good job always. More

by Jack Jordan
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Ralph Sidorowicz
December 20, 2022

I had a really great experience at the Andersen/BMW dealership this past week.. The car buying process usually gives me anxiety but i have to say, it was quite pleasant. I wouldn’t mind doing it all ov More

by OLM
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Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mike Schwarz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dominic Krisky
December 09, 2022

We had an excellent experience working with Ralph and the team at BMW of Crystal Lake. There was no pressure and it was clear Ralph simply wanted to provide an easy, comfortable experience. We are very hap More

by Colin
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Heather Liautaud
5.0
This rating includes all reviews, with more weight given to recent reviews.
Leah Ruscitti-Smalley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Schwarz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Devon Stovall
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ralph Sidorowicz
December 05, 2022

Wonderful experience! Michelle, Mike and all the others were amazing. I highly recommend this dealership. More

by geoffgarner
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dan Brzozowski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michelle Canova
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Schwarz
5.0
This rating includes all reviews, with more weight given to recent reviews.
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