BMW and Mazda of Crystal Lake

Never had such a groundbreakingly flawless experience from top to bottom everyone was so genuine kinda and nice no one was pushy no one was rushing it was just genuinely nicer people who cared about maki from top to bottom everyone was so genuine kinda and nice no one was pushy no one was rushing it was just genuinely nicer people who cared about making you happy and Ralph the salesman will forever be my go to guy. Unbelievable salesman and even better guy More

This dealership continues to do amazing things. From sales to service, they have gone above and beyond. From sales to service, they have gone above and beyond. More

We recently leased our third BMW from BMW of Crystal Lake, IL. Our whole experience with the car leasing process was incredible from start to finish because of the professionals who work there. Lake, IL. Our whole experience with the car leasing process was incredible from start to finish because of the professionals who work there. Our Client Advisor, Michelle Canova, is personable, experienced, and clearly knowledgeable about BMWs. In fact, she is a certified “BMW Genius.” She is perfection in the whole car buying or leasing process. The Sales Manager, Heather, clearly explained the details of the contract and thoroughly answered any questions that we had. Any time that we have our cars in for service, we have never had an unpleasant experience. The service people are courteous, knowledgeable, and clearly explain the service details. One of the details that they do that we particularly like is the follow up after the service. Not only does it address any issues that might have arisen, but it gives us a chance to say thank you personally to the service personnel. More

Anderson BMW/Mazda in Crystal Lake provided me a very professional and pleasant car buying experience. Dominic Krisky is a knowledgeable sales professional and I appreciate his casual approach and helpfu professional and pleasant car buying experience. Dominic Krisky is a knowledgeable sales professional and I appreciate his casual approach and helpful assistance from the first handshake to the last. I highly recommend Dominic and his team if you’re looking a fair, low pressure, and professional auto purchase experience. More

Well, we've leased two cars and bought two cars. Heather was our first sales lady One lease and one sale and Dominick, one lease and one sale. Great experience. Ed in service has gone out of his Heather was our first sales lady One lease and one sale and Dominick, one lease and one sale. Great experience. Ed in service has gone out of his way to see that repairs were in our favor. If you're in the market for a BMW, look no further. More

Michelle did an excellent job . . we got the perfect car for family . We love our CX 9 . we got the perfect car for family . We love our CX 9 More

Michelle is the best, kind, extremely knowledgeable and patient. We have worked together with a prior purchase and I would not have wanted to work with anyone else. patient. We have worked together with a prior purchase and I would not have wanted to work with anyone else. More

Ralph makes the entire process quick and easy. I would recommend him for any car purchase. I would recommend him for any car purchase. More

Where do I start with what a great experience it was to buy a car at Anderson BMW and with our great salesman Ralph!! From the moment we pulled up Ralph had everything prepared for us and was incredibly fr buy a car at Anderson BMW and with our great salesman Ralph!! From the moment we pulled up Ralph had everything prepared for us and was incredibly friendly and professional. Ralph and Mike made our car buying experience not only easy but fast which was much appreciated! Thank you again so much to all the staff at Anderson for making my holiday dreams come true! More