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BMW and Mazda of Crystal Lake
Crystal Lake, IL
593 Reviews
For nearly 30 years, we've been a family-owned and operated business – and it shows. Whether you work with our sales, service, or financial teams, you will experience unrivaled customer service every step of the way. Why? Because we strive for every customer to leave our dealership satisfied.
We offer free car-washes for as long as you own your vehicle, pick up and delivery service and a free shuttle.
We understand that the customer is our first priority and motivator. Every day we strive to make auto easy for you!
When you visit us, you’re sure to find what you’re looking for. In addition to our award-winning service department, our dealership offers a wide array of new, pre-owned, and certified pre-owned vehicle. We do our best to make sure you find the perfect fit.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Hours
Sales/Showroom
Monday 8:30 AM - 7:00 PM
Tuesday 8:30 AM - 7:00 PM
Wednesday 8:30 AM - 7:00 PM
Thursday 8:30 AM - 7:00 PM
Friday 8:30 AM - 7:00 PM
Saturday 8:30 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday Closed
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday Closed
Sunday Closed
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Showing 593 reviews
December 28, 2012
I was very pleased with the full detail service I received for my car including the engine...and will continue to come to the mazda dealer for the services of my mazda 2 sport. received for my car including the engine...and will continue to come to the mazda dealer for the services of my mazda 2 sport. More
by tinker-bell
Employees Worked With
Matt, Doug and the service department
December 20, 2012
Cassandra and the sales/finance team was very helpful in assisting me in choosing a new CX5. Their price was very competitive with another SUV I was looking at. I have had 3 different vehicles (BMW, VW, Maz assisting me in choosing a new CX5. Their price was very competitive with another SUV I was looking at. I have had 3 different vehicles (BMW, VW, Mazda) serviced at this dealership for years and that was also a factor More
by Main3066
Employees Worked With
Cassandra
February 10, 2011
As a young adult I purchased my first vehicle from Anderson Mazda. Years since it was now time to again to find a new car. (My Mazda 3 I bought there 4 years ago used was still running great just gett Anderson Mazda. Years since it was now time to again to find a new car. (My Mazda 3 I bought there 4 years ago used was still running great just getting up there in mileage.) Needless to say they were very easy to work with, making sure I understood everything through the process and did not make me feel pressured, but happy to be buying my first brand new car. My salesman James was amazing, friendly doesn't begin to describe his attitude and demeanor. He was happy to answer the millions of questions I had. He made sure I left knowing how to use every bell and whistle in the car. The managers that helped explain the pricing to me, Nick and George were two wonderful men. A friendly family like vibe from them that I found very comforting, it was so nice to go into a dealership and be treated with such great respect. Being still young many dealerships didn't treat me as well and obviously did not get my business either. Anderson made me feel that as a individual customer I am important. This is why I have now bought 2 Mazda's from them. I intend on buying my third there in the future. With such a wonderful Title manager like Dan Busch it was an easy process to get my loan, and it was great how he made sure to brake everything down so I really did understand the purchase of the new CX-7. Thank you Sales Team of Anderson Motor Company!! My family has now purchased 3 cars in total from you and there is a reason we return! More
by Mikey P
Employees Worked With
James Orton,Nick Faciano, George Meyers, Dan Busch
