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BMW and Mazda of Crystal Lake
Crystal Lake, IL
591 Reviews
For nearly 30 years, we've been a family-owned and operated business – and it shows. Whether you work with our sales, service, or financial teams, you will experience unrivaled customer service every step of the way. Why? Because we strive for every customer to leave our dealership satisfied.
We offer free car-washes for as long as you own your vehicle, pick up and delivery service and a free shuttle.
We understand that the customer is our first priority and motivator. Every day we strive to make auto easy for you!
When you visit us, you’re sure to find what you’re looking for. In addition to our award-winning service department, our dealership offers a wide array of new, pre-owned, and certified pre-owned vehicle. We do our best to make sure you find the perfect fit.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Hours
Sales/Showroom
Monday 8:30 AM - 7:00 PM
Tuesday 8:30 AM - 7:00 PM
Wednesday 8:30 AM - 7:00 PM
Thursday 8:30 AM - 7:00 PM
Friday 8:30 AM - 7:00 PM
Saturday 8:30 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday Closed
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday Closed
Sunday Closed
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Showing 591 reviews
September 14, 2023
Everyone was super nice and helpful! Any question I had was adequately answered. The I enjoyed my experience overall. Any question I had was adequately answered. The I enjoyed my experience overall. More
by MJR
September 14, 2023
All the staff was super nice and authentic, especially Alex who seemed like he really cared about getting us what we needed. We were there for a while, but overall a good experience. Alex who seemed like he really cared about getting us what we needed. We were there for a while, but overall a good experience. More
by kb
September 02, 2023
Alex had been great, very attentive and helpful. We were very fortunate to be able to work with him. We would (and will) definitely recommend him to anyone. We were very fortunate to be able to work with him. We would (and will) definitely recommend him to anyone. More
by Kickinwing1328
Employees Worked With
Alex Daly
August 26, 2023
BMW/Mazada Crystal Lake was incredibly friendly and very easy to work with. It was an absolute pleasure to be at this dealer and make a deal on a new vehicle. easy to work with. It was an absolute pleasure to be at this dealer and make a deal on a new vehicle. More
by Dvanz
August 19, 2023
This was my 2nd purchase from Anderson. I am extremely happy with my purchase. Mike Daly does an outstanding job. I am extremely happy with my purchase. Mike Daly does an outstanding job. More
by lauraschmidt778
August 15, 2023
Everyone at this dealership was very friendly and helpful. I had a great experience there. helpful. I had a great experience there. More
by amandaappelhans
August 12, 2023
Wonderful experience! Very very happy. Super easy to work with. Thank you very much. GRACIAS! Very very happy. Super easy to work with. Thank you very much. GRACIAS! More
by genesissequera
August 11, 2023
Alex Daly. Never knew him until I pulled in to look at a pre-owned truck. They didn't have what I wanted and told him exactly what I was looking for. 5 days lat Never knew him until I pulled in to look at a pre-owned truck. They didn't have what I wanted and told him exactly what I was looking for. 5 days later he asked me to come by and he had the exact truck that I wanted. Make. Color and model. He went above and beyond for me and I am forever grateful More
by randaluhe
Employees Worked With
Alex Daly
August 11, 2023
Alex was a pleasure to work with. He was informative and explained everything in a very professional way. I would suggest Anderson Motors and Alex and Mike He was informative and explained everything in a very professional way. I would suggest Anderson Motors and Alex and Mike More
by bibbs48
Employees Worked With
Alex Daly
