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BMW and Mazda of Crystal Lake

Crystal Lake, IL

4.9
592 Reviews
For nearly 30 years, we've been a family-owned and operated business – and it shows. Whether you work with our sales, service, or financial teams, you will experience unrivaled customer service every step of the way. Why? Because we strive for every customer to leave our dealership satisfied. We offer free car-washes for as long as you own your vehicle, pick up and delivery service and a free shuttle. We understand that the customer is our first priority and motivator. Every day we strive to make auto easy for you! When you visit us, you’re sure to find what you’re looking for. In addition to our award-winning service department, our dealership offers a wide array of new, pre-owned, and certified pre-owned vehicle. We do our best to make sure you find the perfect fit.
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360 S Illinois Rte 31

Crystal Lake, IL

60014

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Showing 592 reviews

April 08, 2014

the purchase of madza3 touring j selling selling priceameschafer was apleasure to with.goesout of his way for customers also excellent in explaning how he gets to the figurefor th More

by lenben71
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
james schafer
April 03, 2014

An Excellent Car & Dealership for sales & service! This is the third Miata that I have purchased from this dealership, and have always brought the cars back here for servicing. My cars have been bea More

by Miata3
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jimmy Conklin
March 29, 2014

Buying a car is easy The team at Anderson Mazda made the car buying process simple and painless. The customer service was terrific. Bob P and Bob L took the time to make More

by KL200009
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bob P, Bob L, Nick Faciano, and Dan
March 22, 2014

We were very satisfied with our purchase while working with Jimmy Conklin. He was honest and very easy to work with. He didn't make us feel pressured into buying a particular vehicle. I would highly rec More

by dash1030
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jimmy Conklin
March 07, 2014

Bob L., Bob P. and George M were amazing and the reason i keep going back. This was the 3rd vehicle I bought from Anderson with many more in the future. I could not imagine going any where else!!! More

by pauliep77
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bob L., Bob P. and George M.
March 07, 2014

Corey really helped me out in buying a new car. He was helpful and patient. Both him and Bob explained everything to me and made me feel very comfortable. I would definitely recommend them. More

by Annaalex
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bob and Corey
March 01, 2014

My husband researched the vehicles before I went to test drive them. Bob L met me at the door and could tell I just wanted to test drive first. After the test drive he let me know all the options and I made More

by basten1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bob L
February 23, 2014

James Schaefer did a fantastic job from start to end. Many thanks to James. A+++ he is a very honest person and very well educated on all aspects of car sales business. Thanks again Guillermo More

by Guillermo84Hernandez
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
James Schaefer
February 19, 2014

I bought a new CX5(6-speed manual) with the 2.0 engine I bought a new CX5(6-speed manual) with the 2.0 engine from Anderson Motors of Crystal Lake 3 weeks ago. Bob answered all my questions and concer More

by Alker
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bob Langenberg
February 06, 2014

Matt has always been A+ customer service for my BMW. Introduced me to Bob for trade in and was blown away with the deal and service! More

by storyassistant
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bob Langenberg & Matt Pease
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