BMW and Mazda of Crystal Lake

pleasant and hassel free Wanted a Mazda 3.Took for a test drive and liked it.Got the price I wanted with no hassel.My whole experience took no more than 1 1/2. In and out with Wanted a Mazda 3.Took for a test drive and liked it.Got the price I wanted with no hassel.My whole experience took no more than 1 1/2. In and out with a new car. Very friendly.....My sales man was Eric and made my experience easy and Quick. More

go see bob! Great experience overall, they really worked with my budget to get my dream car! Extremely friendly. I got all the features in the car I really wanted Great experience overall, they really worked with my budget to get my dream car! Extremely friendly. I got all the features in the car I really wanted without breaking the bank. More

Mazda CX-5 Purchase Went in to purchase either a CX-9 or CX-5. I went in a little apprehensive but the experience was great. Eric Pederson help us through the process wi Went in to purchase either a CX-9 or CX-5. I went in a little apprehensive but the experience was great. Eric Pederson help us through the process without trying to push us in either direction. We test drove each model twice (my wife and I took turns) he pointed out the features and directed us to what worked best for our needs. He was pleasant and knowledgeable and didn't push us. I would recommend him to anyone I knew who was looking to purchase a vehicle More

Easy and nice experience We went in to purchase a Mazda3 we looked at online. The sale went smoothly and Bob was kind as well as knowledgeable. We appreciated his patience and We went in to purchase a Mazda3 we looked at online. The sale went smoothly and Bob was kind as well as knowledgeable. We appreciated his patience and friendly personality. We highly recommend Bob!!! My 15 year old grandson appreciated Bob taking the time to discuss the various cars he was looking at. Thanks Bob!!! More

Fantastic service from beginning to end I felt comfortable the whole time thanks to Bob L. He was friendly, knowledgeable, and did not rush me in any way. From trading in my Chevy Malibu t I felt comfortable the whole time thanks to Bob L. He was friendly, knowledgeable, and did not rush me in any way. From trading in my Chevy Malibu to taking the CX-5, that I ended up purchasing, for a test drive he made me feel little to no pressure. I would highly recommend this dealership and definitely recommend Bob L. I can easily say I'm pleased with the whole experience. Thanks Bob. More

Our first Mazda Tim's no hassle approach made it an easy decision to our 1st Mazda right here. On the way here, we were really deciding between Honda and Nissan; but Tim's no hassle approach made it an easy decision to our 1st Mazda right here. On the way here, we were really deciding between Honda and Nissan; but the test drive with Tim convinced us to take a second look here. Our new Cx-9 is fantastic. More

100$ Satisfaction My experience with Tim Hidding on this Mazda, and James Orton on my wife's Mazda, will bring us back here on every future purchase! My experience with Tim Hidding on this Mazda, and James Orton on my wife's Mazda, will bring us back here on every future purchase! More

great customer service very easy going staff. there to help, without being overly aggressive. knowledgeable. took the time make sure you meet the staff. very clean dealershi very easy going staff. there to help, without being overly aggressive. knowledgeable. took the time make sure you meet the staff. very clean dealership. thank you! More

Great Experience: they even washed my car ! Our new car was ready, no hassle, no pain. Everyone at the dealership, especially Tim Hidding, was very friendly, knowledgeable and helpful. Prenogi Our new car was ready, no hassle, no pain. Everyone at the dealership, especially Tim Hidding, was very friendly, knowledgeable and helpful. Prenogiated price was honored and our new CX-5 is awesome. More

Mazda5!!! Tim Hidding was a great sales person, and the sales manager (Nick was great as well! Also,they have an area that they can pull the car into so you ca Tim Hidding was a great sales person, and the sales manager (Nick was great as well! Also,they have an area that they can pull the car into so you can inspect it without freezing. More