BMW and Mazda of Crystal Lake

Fantastic service from beginning to end I felt comfortable the whole time thanks to Bob L. He was friendly, knowledgeable, and did not rush me in any way. From trading in my Chevy Malibu t I felt comfortable the whole time thanks to Bob L. He was friendly, knowledgeable, and did not rush me in any way. From trading in my Chevy Malibu to taking the CX-5, that I ended up purchasing, for a test drive he made me feel little to no pressure. I would highly recommend this dealership and definitely recommend Bob L. I can easily say I'm pleased with the whole experience. Thanks Bob. More

Our first Mazda Tim's no hassle approach made it an easy decision to our 1st Mazda right here. On the way here, we were really deciding between Honda and Nissan; but Tim's no hassle approach made it an easy decision to our 1st Mazda right here. On the way here, we were really deciding between Honda and Nissan; but the test drive with Tim convinced us to take a second look here. Our new Cx-9 is fantastic. More

100$ Satisfaction My experience with Tim Hidding on this Mazda, and James Orton on my wife's Mazda, will bring us back here on every future purchase! My experience with Tim Hidding on this Mazda, and James Orton on my wife's Mazda, will bring us back here on every future purchase! More

great customer service very easy going staff. there to help, without being overly aggressive. knowledgeable. took the time make sure you meet the staff. very clean dealershi very easy going staff. there to help, without being overly aggressive. knowledgeable. took the time make sure you meet the staff. very clean dealership. thank you! More

Great Experience: they even washed my car ! Our new car was ready, no hassle, no pain. Everyone at the dealership, especially Tim Hidding, was very friendly, knowledgeable and helpful. Prenogi Our new car was ready, no hassle, no pain. Everyone at the dealership, especially Tim Hidding, was very friendly, knowledgeable and helpful. Prenogiated price was honored and our new CX-5 is awesome. More

Mazda5!!! Tim Hidding was a great sales person, and the sales manager (Nick was great as well! Also,they have an area that they can pull the car into so you ca Tim Hidding was a great sales person, and the sales manager (Nick was great as well! Also,they have an area that they can pull the car into so you can inspect it without freezing. More

Mazda cx-5 Very good experience to buy my 1st Mazda ( cx-5)took only 1/2 hr To buy car very friendly salesman & sales manager. Also very very fair ( good) $$$ Fo Very good experience to buy my 1st Mazda ( cx-5)took only 1/2 hr To buy car very friendly salesman & sales manager. Also very very fair ( good) $$$ For my 2014 trade. More

Great follow up Bought our first Mazda from Eric Pedersen. He was not pushy or annoying and unlike previous car buying experiences, he seemed to really appreciate our Bought our first Mazda from Eric Pedersen. He was not pushy or annoying and unlike previous car buying experiences, he seemed to really appreciate our business. He followed up with us via phone, email, and a hand written thank you note in the month following our purchase. Great experience! More

Very pleasant experience We visited a couple of dealerships prior going to Mazda of Crystal Lake. But Eric was able to get us the best deal, so we ended up driving our new Maz We visited a couple of dealerships prior going to Mazda of Crystal Lake. But Eric was able to get us the best deal, so we ended up driving our new Mazda CX-5 home in 1 hour. Sweet! More

Never in my car buying life Everyone I talked with at Anderson Motors was deeply geniune, thoughtful, efficient. More than fair. No lies, no con, never condescending. Superb expe Everyone I talked with at Anderson Motors was deeply geniune, thoughtful, efficient. More than fair. No lies, no con, never condescending. Superb experience, overwhelming service. More