BMW and Mazda of Crystal Lake

Wonderful experience. It was a pleasure working with Bob Langenberg. They very open about the pricing, very fair with my trade in value. Bob is a real gentleman and trea It was a pleasure working with Bob Langenberg. They very open about the pricing, very fair with my trade in value. Bob is a real gentleman and treated us the way we all expect to be treated. Thank you, Lauren Holic-Soto More

Friendly Informative and NOT your average dealer. Walked in looking at several vehicles on used inventory for first year college student on a budget. Bob L. was fantastic. He got right to the point as Walked in looking at several vehicles on used inventory for first year college student on a budget. Bob L. was fantastic. He got right to the point asking our needs and wants, he provided spot on information. He then illustrated benefits of new lease, Min maint for dad, no worries for MOM and a new car for my daughter for 3 years, same money, without added main costs or headaches. It was a no brainer and did I say Bob was fantastic? Courteous, no pressure, informative, no pressure, quick and easy, no pressure. A porter even stayed way past close to prep the car, I couldn't ask for more. I am considering trading in my 98 Toyota 4 Runner and I have been a completely loyal Toyota customer for 30+ years. THANKS to CL MAZDA, & BOB L. More

AMAZING!! My car dealer was Bob and he did an amazing job helping me buy my first car. I had no credit to start and Bob found a way to let meveryone begin build My car dealer was Bob and he did an amazing job helping me buy my first car. I had no credit to start and Bob found a way to let meveryone begin building credit with the right car! He is also very honest and not there to get money out of you but instead help you find what you need! More

Vehicle Purchase They made buying a used Jeep two thousand six wrangler easy and simple. We even got lunch out of the deal. made us feel welcome and comfortable. They made buying a used Jeep two thousand six wrangler easy and simple. We even got lunch out of the deal. made us feel welcome and comfortable. More

We bought two Great dealer and great staff, each and every one. We bought a 2016 CX-5 this year and then ordered the 2016 MX-5 launch edition through Crystal Lake M Great dealer and great staff, each and every one. We bought a 2016 CX-5 this year and then ordered the 2016 MX-5 launch edition through Crystal Lake Mazda. We picked the Mazda up today and were happy with our trade-in as well. One word to our salesman brought the figure right where we wanted it. Our salesman, James Orton, was on top of everything with both cars. We're picky, and they won us over. More

Great service, nice people!!! All I have to say is go see Bob, he'll take care of your needs when looking for a car! Love my new CX-5 touring!!!! All I have to say is go see Bob, he'll take care of your needs when looking for a car! Love my new CX-5 touring!!!! More

pleasant and hassel free Wanted a Mazda 3.Took for a test drive and liked it.Got the price I wanted with no hassel.My whole experience took no more than 1 1/2. In and out with Wanted a Mazda 3.Took for a test drive and liked it.Got the price I wanted with no hassel.My whole experience took no more than 1 1/2. In and out with a new car. Very friendly.....My sales man was Eric and made my experience easy and Quick. More

go see bob! Great experience overall, they really worked with my budget to get my dream car! Extremely friendly. I got all the features in the car I really wanted Great experience overall, they really worked with my budget to get my dream car! Extremely friendly. I got all the features in the car I really wanted without breaking the bank. More

Mazda CX-5 Purchase Went in to purchase either a CX-9 or CX-5. I went in a little apprehensive but the experience was great. Eric Pederson help us through the process wi Went in to purchase either a CX-9 or CX-5. I went in a little apprehensive but the experience was great. Eric Pederson help us through the process without trying to push us in either direction. We test drove each model twice (my wife and I took turns) he pointed out the features and directed us to what worked best for our needs. He was pleasant and knowledgeable and didn't push us. I would recommend him to anyone I knew who was looking to purchase a vehicle More

Easy and nice experience We went in to purchase a Mazda3 we looked at online. The sale went smoothly and Bob was kind as well as knowledgeable. We appreciated his patience and We went in to purchase a Mazda3 we looked at online. The sale went smoothly and Bob was kind as well as knowledgeable. We appreciated his patience and friendly personality. We highly recommend Bob!!! My 15 year old grandson appreciated Bob taking the time to discuss the various cars he was looking at. Thanks Bob!!! More