BMW and Mazda of Crystal Lake

Enjoyable and very satisfied Working with Bob Langenberg and Lyndsay Sickal was very pleasant experience. They were very respectful of our needs and did not try to over sell. Bo Working with Bob Langenberg and Lyndsay Sickal was very pleasant experience. They were very respectful of our needs and did not try to over sell. Bob knew exactly what we were looking for and helped us pick the right car at the right price in one day! The dealership itself was very impressive and impeccably clean. I will definitely be taking my new car there for routine maintenance. More

The process was effortless! Very few things I dread more than car shopping, especially the amount of time it can take to complete the sale. Our sales associate, Eric made the wh Very few things I dread more than car shopping, especially the amount of time it can take to complete the sale. Our sales associate, Eric made the whole car buying experience effortless. Not only did Eric find the vehicle for us, he also explained the warranty and extended warranty option and explained all the bells and whistles on my new CX-9. And it didn't take the entire afternoon! Eric and the staff at Mazda of Crystal Lake are professional, knowledgeable and friendly. More

Bob Langenberg of Crystal Lake Mazda helped make it happen My son is in the Military and needed a vehicle. Being in the military he naturally didn't have a big budget but needed a dependable SUV that could car My son is in the Military and needed a vehicle. Being in the military he naturally didn't have a big budget but needed a dependable SUV that could carry all his gear. Bob Langenberg and his manager went to Mazda and got my son every discount that could be found to make it possible for him to lease a CX5 and keep it affordable. To them it was more than just selling a car, it was looking out for my son's best interest first and foremost. I would highly recommend Bob Langenberg and Crystal Lake Mazda. More

Teamwork and Follow-up Paid Off The team of Derek (mechanic) and Eric (sales) set me on the path to a Mazda 5 that they thought would work to meet my needs for a nice family-around-t The team of Derek (mechanic) and Eric (sales) set me on the path to a Mazda 5 that they thought would work to meet my needs for a nice family-around-the-town used car for the money. The test drive, negotiations and purchase were relatively hassle free. The car runs nicely and drove through the recent 15 inches of snow well. The team represented the dealership well. I anticipate being a return customer. More

Surprisingly unexpected experience. Recommended! I walked in thinking this would be an experience just like any other dealership. However from walking in, I could sense something was different. I h I walked in thinking this would be an experience just like any other dealership. However from walking in, I could sense something was different. I had communicated with Stephanie back and forth through email on what I was looking for etc, and decided I would show up just to view the vehicle. If everything worked out I had pre-decided I would purchase. When I got there I was pleasantly surprised she had car parked in front lot ready for showing. With it being black Wednesday I could understand the staff wanting to go home early. Stephanie did say she also had to go and transferred over to Tony who was also very friendly and courteous. Really appreciated Tony going extra mile and staying late to go over the features of car, never did I feel rushed. Tony performed all the computer work then transferred to Finance to finalize. At the end of the day I got a deal that I was happy about and commend the staff for doing an awesome job. I was in and out of dealership with car within two hours and will recommend this dealership to everyone I know. I personally will most likely go back to this dealership. More

Bob Langenberg is the BEST! My husband and I went looking for a car for myself. Bob treated us with such kindness and made the experience very enjoyable. He asked us questions, s My husband and I went looking for a car for myself. Bob treated us with such kindness and made the experience very enjoyable. He asked us questions, so he could get an idea of what car was the best fit. We walked out with the 2015 Mazda CX-5! Needles to say, my husband and I are very pleased. More

Bob L. Was AWESOME!!! I bought a New Mazda CX-5 today with the assistance of Bob. He made the experience very enjoyable. He took his time and allowed me to view the differe I bought a New Mazda CX-5 today with the assistance of Bob. He made the experience very enjoyable. He took his time and allowed me to view the different options available and pick out the vehicle that best met my needs. I will be a returning customer?? More

Best service ever! We went looking for a car for my daughter. My daughter really wanted a Beetle. Bob Langenburg went out of his way and took us to the VW dealer and neg We went looking for a car for my daughter. My daughter really wanted a Beetle. Bob Langenburg went out of his way and took us to the VW dealer and negotiated a great deal for us!! Great job Bob!! Thank you for all the help! More

Highly recommended employee Stephanie Noguera was our salesperson.She treated my husband and i with the greatest of respect.She took her time with us and explained everything.Her Stephanie Noguera was our salesperson.She treated my husband and i with the greatest of respect.She took her time with us and explained everything.Her personality was wonderful.I love to talk to her .Had some trouble trying to figure out stuff on the car and she has alway's fixed the problem .I will recommend Stephanie as much as possible and when i'm ready for another car i will come to her.She's The Best. More

Mazda of Crystal Lake I had a great experience dealing with Bob Langenberg and Nick Erieau. Very friendly and easy to deal with. No back and forth negotiations and very up I had a great experience dealing with Bob Langenberg and Nick Erieau. Very friendly and easy to deal with. No back and forth negotiations and very up front. More