BMW and Mazda of Crystal Lake

They were great. They're working hard to get a titling issue resolved. Also, the car is great. They're working hard to get a titling issue resolved. Also, the car is great. More

Walked into dealership with a great mindset of test driving a Certified BMW was greeted warmly by Michelle. After test drive we determined that we wanted a bit more but wasn't sure, then got introduced driving a Certified BMW was greeted warmly by Michelle. After test drive we determined that we wanted a bit more but wasn't sure, then got introduced to Heather and they pulled up a new 24 X3! My heart and eyes said OMG, really........ Needless to say after 1-1/2 hours a decision on everything was determined. This is our car! Thank you for your knowledge, experience and professionalism. First time BMW owners left happy! More

Michelle Cavano is the smart savvy aggressive yet not pushy sales person that gets you and knows how to uncover your need. Just go see for yourself you will not be disappointed pushy sales person that gets you and knows how to uncover your need. Just go see for yourself you will not be disappointed More

Michelle was great to work with and I love my new X7! Anderson is our favorite dealership. Thank you! Anderson is our favorite dealership. Thank you! More

Michelle and BMW/Mazda of Crystal Lake were awesome to work with and made the purchase of our vehicle seamless!! Excellent service! work with and made the purchase of our vehicle seamless!! Excellent service! More

Anyone who says that buying a car is a painful experience has never been to BMW of Crystal Lake and had the team of professionals that we had when we ordered and picked up our new BMW M340i xDrive on October has never been to BMW of Crystal Lake and had the team of professionals that we had when we ordered and picked up our new BMW M340i xDrive on October 3, 2023. Michelle Canova, our sales representative, is a total professional and helped us through not only the acquisition of this car, but also the BMW M440i that we picked up in January. She and the entire team worked to make sure that we were totally satisfied with our purchase and made the experience an exciting EVENT. This is the 4th BMW we have gotten at BMW of Crystal Lake, so one can certainly see that we are TOTALLY satisfied with the level of service we get here. THANK YOU to all the people who worked to make this such a lovely experience. They are: Michelle Canova, Client Advisor/BMW Genius Heather Liataud, Sales Mamager Devon Stoval, BMW Genius Mike Schwarz, Business Manager Dan Brzozowski, General Manager More

I absolutely loved the experience I had at Anderson BMW/ BMW of Crystal Lake. The staff working there were all incredibly welcoming and friendly. And they were so attentive to any and every need. This was m BMW of Crystal Lake. The staff working there were all incredibly welcoming and friendly. And they were so attentive to any and every need. This was my first purchase in Illinois but I will definitely be purchasing another car there in the near future for sure More

All the staff was super nice and authentic, especially Alex who seemed like he really cared about getting us what we needed. We were there for a while, but overall a good experience. Alex who seemed like he really cared about getting us what we needed. We were there for a while, but overall a good experience. More

Everyone was super nice and helpful! Any question I had was adequately answered. The I enjoyed my experience overall. Any question I had was adequately answered. The I enjoyed my experience overall. More

Alex had been great, very attentive and helpful. We were very fortunate to be able to work with him. We would (and will) definitely recommend him to anyone. We were very fortunate to be able to work with him. We would (and will) definitely recommend him to anyone. More