Back

BMW and Mazda of Crystal Lake

Crystal Lake, IL

4.9
588 Reviews
For nearly 30 years, we've been a family-owned and operated business – and it shows. Whether you work with our sales, service, or financial teams, you will experience unrivaled customer service every step of the way. Why? Because we strive for every customer to leave our dealership satisfied. We offer free car-washes for as long as you own your vehicle, pick up and delivery service and a free shuttle. We understand that the customer is our first priority and motivator. Every day we strive to make auto easy for you! When you visit us, you’re sure to find what you’re looking for. In addition to our award-winning service department, our dealership offers a wide array of new, pre-owned, and certified pre-owned vehicle. We do our best to make sure you find the perfect fit.
Contact Dealership

360 S Illinois Rte 31

Crystal Lake, IL

60014

Directions

By Type

Showing 588 reviews

June 23, 2021

Zack was very helpful and got me a good deal! they got me in and out of the dealer fast. I highly recommend Zack and this dealership. More

by wirthhannah1
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Heather Liautaud
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dan Brzozowski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Zack Martin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jim Marrie, Ralph Sidorowicz
June 19, 2021

I had a fantastic experience with Ralph, I was In-N-Out of finance within 10 mins. I purchased a lot of cars, this was one of the best finance experiences to date. No pushy sales tactics, which I 100% appr More

by CraigK
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Leah Ruscitti-Smalley
5.0
This rating includes all reviews, with more weight given to recent reviews.
James Orton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jim Marrie, Ralph Sidorowicz
June 18, 2021

Cody is our favorite car dealer EVER. I wish everyone could have Cody sell them their car. His eagerness to please and his willingness to learn as he went along was refreshing. The dealership had an issu More

by Lexasmom89
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim Marrie, Cody Stebbins
June 10, 2021

Great selecting of new vehicles! Zack was helpful, informative, and professional!! Best car purchasing experience ever! No pressure buying, quick with numbers that offer options towards purchase. Lov More

by mconkling
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
James Orton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Zack Martin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ralph Sidorowicz
June 05, 2021

The folks at Mazda of crystal Lake were absolutely wonderful. We completed our purchase within 45 minutes which is unheard of at any other dealership. I would absolutely recommend purchasing a car fr More

by Ed
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dan Brzozowski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Zack Martin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Alex Silva, Jim Marrie
May 23, 2021

Such a wonderful dealership! I consulted with many BMW dealers around me and chose to drive 1.5 miles to Crystal Lake to get my dream car. Throughout the whole process leading up to the purchase date, the More

by edyeg
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Heather Liautaud
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michelle Canova
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jim Marrie, Ralph Sidorowicz
May 13, 2021

We had a great experience working with Anderson Mazda! Everyone was kind accommodating and really made the whole experience pleasurable! Excited about my new wheels! More

by DaniD
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Zack Martin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ralph Sidorowicz
May 06, 2021

Ralph did a great job in working to find a car that met my requirements. He was extremely responsive without been too pushy as other sales people are sometimes. Overall it was a very good experience and I More

by Jack Jordan
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Ralph Sidorowicz
May 01, 2021

James was great to work with. He was thorough explaining all the features on the car and answering all of our questions. He even helped us set up the Mazda app. to operate with the car! We're very happy. Th More

by kathleen and mark
Recommend Dealer
Yes
Employees Worked With
James Orton
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 17, 2021

Ralph was attentive, knowledgeable, and incredibly friendly. This is the second BMW I have purchased from this dealership and this experience was even better than the first time. The buying experience More

by Rodrmig
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ralph Sidorowicz
...
24
...