BMW and Mazda of Crystal Lake

Very pleased with how Ralph went above and beyond- awesome customer service! Would definitely recommend Anderson to all my family and friends- The whole team was very friendly! awesome customer service! Would definitely recommend Anderson to all my family and friends- The whole team was very friendly! More

Buying a new car in today’s market is very difficult. Cody eliminated the hassle, did a great job finding the car we wanted, and helped us every step of the way. Cody was a great communicator and always Cody eliminated the hassle, did a great job finding the car we wanted, and helped us every step of the way. Cody was a great communicator and always pleasant. More

Zack was Great. Everyone was helpful. I love this place More

This dealership is wonderful! I set up a test drive online after closing time and the next morning received a phone call from Leah confirming my appointment. I arrived at the dealership and was pleasan online after closing time and the next morning received a phone call from Leah confirming my appointment. I arrived at the dealership and was pleasantly greeted by Michelle Canova, the saleswoman helping me. We went over to her desk where she handed me the keys to the car I was going to test drive and told me I could take the car for a drive on my own and to let her know when i returned. When i got back Michelle was more then helpful with any questions I had about the vehicle. The negotiation process was hassle free and very timely with no sketchy sales tactics. I arranged for a time to take the car to my mechanic, Michelle was more than accommodating with my hectic schedule making this a very pleasant and easy car buying experience. I was treated with respect and my time was not at all wasted like at many other dealerships. I would 100% recommend this dealership and Michelle to anyone in the market for a new or used vehicle! More

Truly cared about the customer. No drama and had everything well prepared and a step ahead throughout the entire process. Allowed the customer the opportunity to make a well informed decison. everything well prepared and a step ahead throughout the entire process. Allowed the customer the opportunity to make a well informed decison. More

Ask for Michelle C, she is the best! She makes the car buying and trade-in process really smooth. Answered every question, sent pictures and videos, and worked within my budget. Great service and she kno buying and trade-in process really smooth. Answered every question, sent pictures and videos, and worked within my budget. Great service and she knows her product. I had a great experience at Anderson BMW Crystal Lake. Found the exact car I wanted in tip-top shape at a fair price with excellent customer service and attention-to-detail. I highly recommend this dealership. Will definitely buy from Michelle and Anderson BMW CL again. Lovin' the X5 More

James was an excellent salesman. He was easy to talk with, down to earth and honest. It was a good experience and I love my new car. I highly recommend Crystal Lake BMW as I have been a very long time with, down to earth and honest. It was a good experience and I love my new car. I highly recommend Crystal Lake BMW as I have been a very long time customer. More

Excellent experience!! Highly recommend this dealership to anyone looking for a new BMW. to anyone looking for a new BMW. More

James Orton, the best car salesman ever- always gives us a great deal. - Larry and Mary Bivens a great deal. - Larry and Mary Bivens More

We had a great experience at Anderson Motors. Car shopping can be very challenging, but Cody, our salesman, and other members of the sales team made it easy and pleasant. We enjoyed our time with Co shopping can be very challenging, but Cody, our salesman, and other members of the sales team made it easy and pleasant. We enjoyed our time with Cody. He was anxious for us to get the right car and tried to make things go smoothly. We did not feel pressured, just cared for. We would certainly recommend Cody and Anderson Mazda. More