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BMW and Mazda of Crystal Lake

Crystal Lake, IL

4.9
588 Reviews
For nearly 30 years, we've been a family-owned and operated business – and it shows. Whether you work with our sales, service, or financial teams, you will experience unrivaled customer service every step of the way. Why? Because we strive for every customer to leave our dealership satisfied. We offer free car-washes for as long as you own your vehicle, pick up and delivery service and a free shuttle. We understand that the customer is our first priority and motivator. Every day we strive to make auto easy for you! When you visit us, you’re sure to find what you’re looking for. In addition to our award-winning service department, our dealership offers a wide array of new, pre-owned, and certified pre-owned vehicle. We do our best to make sure you find the perfect fit.
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360 S Illinois Rte 31

Crystal Lake, IL

60014

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Showing 588 reviews

August 28, 2021

We have never had a better car-buying experience than the one we just had with Anderson Mazda of Crystal Lake. James was an absolute pleasure to work + visit with—he’s a genuinely friendly guy, with a pletho More

by Krysten Zarnstorff
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Heather Liautaud
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dan Brzozowski
5.0
This rating includes all reviews, with more weight given to recent reviews.
James Orton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Schwarz
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 23, 2021

Out of state buyer, Ralph was excellent to work with and he and the entire team were both pleasant and efficient. Recommend this dealership for a new or CPO BMW. More

by Jake
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Schwarz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ralph Sidorowicz
August 23, 2021

Great experience. Great service. They were honest. No surprises. Cody kept me updated every step of the way. They did everything they said they would do. More

by lossler
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Schwarz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Cody Stebbins
August 23, 2021

Informative, knowledgeable, up front and honest, not pushy, all around what you would like your car dealer to be! Zach Martin was the perfect dealer. More

by zachars
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Zack Martin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Schwarz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jim Marrie
August 17, 2021

Very professional explained all the details of the new car my wife and I are very happy with the entire buying experience at Anderson BMW More

by Alan
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Heather Liautaud
5.0
This rating includes all reviews, with more weight given to recent reviews.
Leah Ruscitti-Smalley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dan Brzozowski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michelle Canova
5.0
This rating includes all reviews, with more weight given to recent reviews.
Devon Stovall
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Alex Silva, Bill Black, Jim Marrie, Ralph Sidorowicz
August 07, 2021

It was a pleasure to work with Raphael. He was patient and knew what he was talking about and made purchasing this car a smooth experience. More

by Andy
Recommend Dealer
Yes
Employees Worked With
Ralph Sidorowicz
August 06, 2021

Easiest car buying experience I’ve ever had. No sleazy sales moves, no pressure, just plain nice to deal with. Even though the market is limited right now, they came with a fair deal the first time. Fin More

by Steve
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dan Brzozowski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Schwarz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ralph Sidorowicz
August 03, 2021

Great experience, great people, great service. Fast, informative, helpful, and everything more! I will definitely be back and tell everyone to go here! More

by Mfisher1005
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michelle Canova
5.0
This rating includes all reviews, with more weight given to recent reviews.
Zack Martin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Schwarz
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 31, 2021

Ralph was outstanding. (So was Dan, the General Manager and Mike Schwartz in Finance). This is the fourth BMW we have purchased from BMW of Crystal Lake! And we live in Chicago some 60 miles away!. There More

by Steve
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dan Brzozowski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Schwarz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Devon Stovall
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ralph Sidorowicz
July 22, 2021

Ralph was great from the second I walked in! I visited multiple dealers before Anderson Motors and I can say I felt definitely felt welcomed. From being offered refreshments to his recommendations, it was More

by Ricebrero
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dan Brzozowski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Schwarz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ralph Sidorowicz
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