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BMW and Mazda of Crystal Lake
Crystal Lake, IL
595 Reviews
For nearly 30 years, we've been a family-owned and operated business – and it shows. Whether you work with our sales, service, or financial teams, you will experience unrivaled customer service every step of the way. Why? Because we strive for every customer to leave our dealership satisfied.
We offer free car-washes for as long as you own your vehicle, pick up and delivery service and a free shuttle.
We understand that the customer is our first priority and motivator. Every day we strive to make auto easy for you!
When you visit us, you’re sure to find what you’re looking for. In addition to our award-winning service department, our dealership offers a wide array of new, pre-owned, and certified pre-owned vehicle. We do our best to make sure you find the perfect fit.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Hours
Sales/Showroom
Monday 8:30 AM - 7:00 PM
Tuesday 8:30 AM - 7:00 PM
Wednesday 8:30 AM - 7:00 PM
Thursday 8:30 AM - 7:00 PM
Friday 8:30 AM - 7:00 PM
Saturday 8:30 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday Closed
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday Closed
Sunday Closed
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Showing 595 reviews
November 07, 2021
Just wanted to give a huge personal thank you to Cody Just wanted to give a huge personal thank you to Cody for helping me out with my purchase of my new car. He is very knowledgable and professional. T Just wanted to give a huge personal thank you to Cody for helping me out with my purchase of my new car. He is very knowledgable and professional. The whole process was easy and absolutely OUTSTANDING. More
by KBilariusz
October 30, 2021
Leased my second BMW through Ralph, and the experience was just as exceptional as the first. Super smooth process and awesome customer service. Will definitely come back when it’s time to look at my next was just as exceptional as the first. Super smooth process and awesome customer service. Will definitely come back when it’s time to look at my next one! More
by Brian
October 29, 2021
In such stressful times, it was a relief to deal with honest and helpful staff. The personal, professional touch can never be replaced by online shopping. honest and helpful staff. The personal, professional touch can never be replaced by online shopping. More
by Loradunham56
Employees Worked With
Other Employees :
Gentleman who detailed my car. , Jim Marrie
October 27, 2021
Best car buying experience I’ve ever had. Easy from start to finish, and Ralph was really great to work with. to finish, and Ralph was really great to work with. More
by Andy
Employees Worked With
Other Employees :
Lucas Davis, Ralph Sidorowicz
October 26, 2021
We are so happy with our new Mazda. Cody was great to work with and we appreciated that he was knowledgeable and friendly! Thanks for making the car buying experience a pleasant one :) work with and we appreciated that he was knowledgeable and friendly! Thanks for making the car buying experience a pleasant one :) More
by ssimonelli01
October 10, 2021
I had a great buying experience at Mazda of Crystal Lake. Ralph my sales rep was very helpful, and I never felt pressured. Everyone there was great, and I love my new Mazda 6! Ralph my sales rep was very helpful, and I never felt pressured. Everyone there was great, and I love my new Mazda 6! More
by Marie
September 27, 2021
I’ve bought a lot of cars. This was the very best buying experience ever. experience ever. More
by 2016cyote
Employees Worked With
Other Employees :
Ralph Sidorowicz
September 26, 2021
Great dealer, great people. Simply fun to work with to get my car! They’re always willing to help you figure out your choices. I drive past another dealer to go to Anderson. I recommend to anyone looking. get my car! They’re always willing to help you figure out your choices. I drive past another dealer to go to Anderson. I recommend to anyone looking. More
by bigriffi
September 22, 2021
Just bought a used car from Michelle and Ralph and both were very professional and fun to work with. Got a great deal and would recommend them to go see to buy a BMW were very professional and fun to work with. Got a great deal and would recommend them to go see to buy a BMW More
by Bussem4
