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BMW and Mazda of Crystal Lake
Crystal Lake, IL
588 Reviews
For nearly 30 years, we've been a family-owned and operated business – and it shows. Whether you work with our sales, service, or financial teams, you will experience unrivaled customer service every step of the way. Why? Because we strive for every customer to leave our dealership satisfied.
We offer free car-washes for as long as you own your vehicle, pick up and delivery service and a free shuttle.
We understand that the customer is our first priority and motivator. Every day we strive to make auto easy for you!
When you visit us, you’re sure to find what you’re looking for. In addition to our award-winning service department, our dealership offers a wide array of new, pre-owned, and certified pre-owned vehicle. We do our best to make sure you find the perfect fit.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Hours
Sales/Showroom
Monday 8:30 AM - 7:00 PM
Tuesday 8:30 AM - 7:00 PM
Wednesday 8:30 AM - 7:00 PM
Thursday 8:30 AM - 7:00 PM
Friday 8:30 AM - 7:00 PM
Saturday 8:30 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday Closed
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday Closed
Sunday Closed
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Showing 588 reviews
September 27, 2021
I’ve bought a lot of cars. This was the very best buying experience ever. experience ever. More
by 2016cyote
Employees Worked With
Other Employees :
Ralph Sidorowicz
September 26, 2021
Great dealer, great people. Simply fun to work with to get my car! They’re always willing to help you figure out your choices. I drive past another dealer to go to Anderson. I recommend to anyone looking. get my car! They’re always willing to help you figure out your choices. I drive past another dealer to go to Anderson. I recommend to anyone looking. More
by bigriffi
September 22, 2021
Just bought a used car from Michelle and Ralph and both were very professional and fun to work with. Got a great deal and would recommend them to go see to buy a BMW were very professional and fun to work with. Got a great deal and would recommend them to go see to buy a BMW More
by Bussem4
September 09, 2021
Michelle is always available at a moments notice to help with any needs/concerns I have related to my lease; making the entire process smooth. with any needs/concerns I have related to my lease; making the entire process smooth. More
by dhayenga
Employees Worked With
September 07, 2021
Cody was great. Very knowledgeable, helpful and polite. Made our experience fun. Very easy to get a hold of and could answer any questions we had. Made our experience fun. Very easy to get a hold of and could answer any questions we had. More
by Nils Pattin
September 06, 2021
It was a great experience to buy a new/used car and Ralph was extremely helpful. He understood our needs and the process was not complicated and he made it as smooth as possible. Great job! was extremely helpful. He understood our needs and the process was not complicated and he made it as smooth as possible. Great job! More
by Pete
Employees Worked With
Ralph Sidorowicz
September 06, 2021
Ralph was a great salesman. He made the whole car buying experience great! I will definitely be buying my next BMW From Ralph. It’s the little things that are important and Ralph knocks it out the park. experience great! I will definitely be buying my next BMW From Ralph. It’s the little things that are important and Ralph knocks it out the park. More
by Don
September 06, 2021
Zack was very helpful throughout the sales process and had excellent communication pre and post sale. Great customer service throughout and I would certainly visit again when I am in the market for a new had excellent communication pre and post sale. Great customer service throughout and I would certainly visit again when I am in the market for a new vehicle. Thanks Zack! More
by Dgusto77
Employees Worked With
September 02, 2021
My 1st experience was excellent. Convenient and timely with good communication with Ed Rubio. My vehicle was picked up in Rockford and returned as promised with good communication with Ed Rubio. My vehicle was picked up in Rockford and returned as promised More
by BMW Fan
August 31, 2021
Great experience. Michelle was helpful, professional and knowledgeable!! I would recommend her to anyone looking to purchase a car. Thanks again for a great experience! knowledgeable!! I would recommend her to anyone looking to purchase a car. Thanks again for a great experience! More
by Erin.savage
Employees Worked With
