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BMW and Mazda of Crystal Lake
Crystal Lake, IL
594 Reviews
For nearly 30 years, we've been a family-owned and operated business – and it shows. Whether you work with our sales, service, or financial teams, you will experience unrivaled customer service every step of the way. Why? Because we strive for every customer to leave our dealership satisfied.
We offer free car-washes for as long as you own your vehicle, pick up and delivery service and a free shuttle.
We understand that the customer is our first priority and motivator. Every day we strive to make auto easy for you!
When you visit us, you’re sure to find what you’re looking for. In addition to our award-winning service department, our dealership offers a wide array of new, pre-owned, and certified pre-owned vehicle. We do our best to make sure you find the perfect fit.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Hours
Sales/Showroom
Monday 8:30 AM - 7:00 PM
Tuesday 8:30 AM - 7:00 PM
Wednesday 8:30 AM - 7:00 PM
Thursday 8:30 AM - 7:00 PM
Friday 8:30 AM - 7:00 PM
Saturday 8:30 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday Closed
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday Closed
Sunday Closed
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Showing 594 reviews
February 01, 2022
As an out of state buyer, Ralph made the sale seamless, even pleasant. Would highly recommend even pleasant. Would highly recommend More
by Mwarren1234
January 31, 2022
Exceptional experience! Once again the team at Anderson Crystal Lake comes through and continues to impress! Michelle, Jim, Mike and Dan made my experience so easy and smooth. I looked at a couple other v Crystal Lake comes through and continues to impress! Michelle, Jim, Mike and Dan made my experience so easy and smooth. I looked at a couple other vehicles and got the run around on price and inventory. None of that happened at Anderson Mazda Crystal Lake. I recommend this team and dealership to anyone I know. This is my third purchase in 4 years and multiple referrals to them and they never disappoint at all. Bravo Anderson team, once again you have exceeded my expectations and I will be back again for another vehicle soon! You guys ROCK!!! More
by crazycarguy
January 27, 2022
It was all about customer service with the sales team and with our salesman Ralph. The car we chose was the right price and was in excellent condition… just as described. We are very happy we chose BMW of Cr with our salesman Ralph. The car we chose was the right price and was in excellent condition… just as described. We are very happy we chose BMW of Crystal Lake and that we had Ralph to represent us. More
by Fresburger
Employees Worked With
Other Employees :
Ralph Sidorowicz
January 19, 2022
The purchase, negotiation and financing were fast and flawless! It was amazing and an exciting transaction! flawless! It was amazing and an exciting transaction! More
by mlkrofel
January 14, 2022
Zack Martin What is very helpful and friendly. Made my car buying experience so much less stressful. car buying experience so much less stressful. More
by CM2246C
January 11, 2022
Dominic was unbelievably helpful throughout the entire buying process. I was really pleased with his reaching out even after having taken delivery of the X6. It's a pleasure to see hard working and honest buying process. I was really pleased with his reaching out even after having taken delivery of the X6. It's a pleasure to see hard working and honest young people out there in the work force. The dealership itself was clean and very well organized from top to bottom. Mike in Finance was extremely cordial and had us in and out. 10 out of 10! More
by Sgproite01
Employees Worked With
Dominic Krisky
January 08, 2022
Dominic greeted us as soon as we walked into the dealership. Right away he shook our hands, made eye contact and made us feel like family. We had a stress free experience from the beginning unt dealership. Right away he shook our hands, made eye contact and made us feel like family. We had a stress free experience from the beginning until we drove our new car off the lot. I would really recommend visiting this dealership if you are looking for ease and a friendly atmosphere. Many thanks to Dominic and our finance guy for everything today! You have a life long customer! More
by Susanwautelet18
January 05, 2022
James & the entire team were phenomenal! Excellent communication & great atmosphere. We couldn’t be happier with our purchase & will reach out to them first in future buying experiences. communication & great atmosphere. We couldn’t be happier with our purchase & will reach out to them first in future buying experiences. More
by Steph K
December 30, 2021
Michelle was super helpful with no pressure! She loves what she does and only is looking to help you find the perfect vehicle for you! what she does and only is looking to help you find the perfect vehicle for you! More
by Kkship
Employees Worked With
Other Employees :
Ralph Sidorowicz
December 29, 2021
Great to work worth they made buying enjoyable !! Worked with us on every aspect of ordering my dream car. Highly recommend with us on every aspect of ordering my dream car. Highly recommend More
by Dski Monarch
Employees Worked With
Other Employees :
Ralph Sidorowicz
