BMW and Mazda of Crystal Lake

Michelle and really everyone at the dealership did a great job and were very easy to deal with. great job and were very easy to deal with. More

Michelle was AMAZING so helpful and such honest people! I HIGHLY recommend so happy I purchased my first BMW from here. I HIGHLY recommend so happy I purchased my first BMW from here. More

Ralph was straight forward with me and as helpful as he could be. Once we made a deal he offered to deliver the car to my house at no cost. Overall it was an excellent experience and I would certainly buy could be. Once we made a deal he offered to deliver the car to my house at no cost. Overall it was an excellent experience and I would certainly buy from him again. More

I can't say enough about Ralph! Everything from start to finish has been wonderful! Everyone that I had to deal with was great...Mike, girls working...all the guys behind the scene. Everything from start to finish has been wonderful! Everyone that I had to deal with was great...Mike, girls working...all the guys behind the scene...etc!!! More

Everyone we met in this dealership was so helpful and knowledgeable. I normally do not enjoy car shopping, but Dom actually made it fun. He answered all our questions and obviously knows his products and knowledgeable. I normally do not enjoy car shopping, but Dom actually made it fun. He answered all our questions and obviously knows his products and loves his job. Everyone worked together, from Dom to Kim in reception to Trevor in financing to make it a very efficient, no pressure, fun experience. This was definitely the best car buying experience I’ve ever had. More

Dom and Mike were great! They were very knowledgeable and friendly. It was worth the 1 Hour Drive. They were very knowledgeable and friendly. It was worth the 1 Hour Drive. More

Ralph, James and Mike all worked together to get us the car and deal we were looking for. We appreciated all their help and would recommend them to anyone car and deal we were looking for. We appreciated all their help and would recommend them to anyone More

We had a wonderful experience with crystal lake bmw! ! This is at least the eighth time we have leased a bmw we always come back and never even go anywhere else we know their customer service is the best ! This is at least the eighth time we have leased a bmw we always come back and never even go anywhere else we know their customer service is the best. We have known James for a long time and he has always taken good care of us. It was a pleasure to work with Ralph very knowledgeable and professional he really helped me decide which car would be right for me to drive!! Thank you for your kindness and patience James and Ralph. More

If you’re buying an M car, don’t even consider another dealer! I worked with Ralph and he made the process painless and most important he made sure I got my car! He walked me through every stepand is just dealer! I worked with Ralph and he made the process painless and most important he made sure I got my car! He walked me through every stepand is just a great guy overall! I could not recommend enough Ralph and Mike from the finance department. If you’re going to spend the money buying one of these cars you want to be working with professionals and these guys are some of the best. Thanks again Ralph and Mike! More

Great dealership experience.Ralph and Michael were Great dealership experience. Ralph and Michael were friendly, polite and fair. A++ service. -would recommend highly Great dealership experience. Ralph and Michael were friendly, polite and fair. A++ service. -would recommend highly More