BMW and Mazda of Crystal Lake

Great experience purchasing my first BMW. Ralph, Mike & Devon were really knowledgeable and helpful. No pressure during the sale, which I appreciate. Service Dept. was excellent too! Really a Ralph, Mike & Devon were really knowledgeable and helpful. No pressure during the sale, which I appreciate. Service Dept. was excellent too! Really a nice dealership with excellent customer service. More

Very pleasant experience. Not high pressure but asked for the sale politely. Just how I like it. Not high pressure but asked for the sale politely. Just how I like it. More

My sales associate Ralph made my experience very easy, and he has gone out of his way to help me above and beyond what I know normal car dealership would do. If you want an individualized experience and s and he has gone out of his way to help me above and beyond what I know normal car dealership would do. If you want an individualized experience and supreme service, BMW of Crystal Lake is the place to go. More

I can’t say enough good things about Michelle’s efforts in making this an incredibly great buying experience. She was attentive and focused on our needs and questions from the very beginning to the end of in making this an incredibly great buying experience. She was attentive and focused on our needs and questions from the very beginning to the end of the process. She was incredibly courteous and patient throughout and not a single time did she ever try and oversell us. Her personal sincerity and respect made a huge difference. She is a great asset to the dealership. More

I unfortunately didn't step foot in the dealership but I'm blown away by their service. I did my own financing and they delivered me my Son's car!!! I'm blown away by their service. I did my own financing and they delivered me my Son's car!!! More

Everyone was very friendly and professional. Zach, Jim, and Mike all worked seamlessly together. I love my new car and that I wasn't stressed by the car-buying process. Zach, Jim, and Mike all worked seamlessly together. I love my new car and that I wasn't stressed by the car-buying process. More

Outstanding service! Very happy with the purchase of my car. I have purchased a few vehicles from here over the years and they have all been reliable. Michelle was helpfu Very happy with the purchase of my car. I have purchased a few vehicles from here over the years and they have all been reliable. Michelle was helpful and answered my questions! She is also very knowledgeable and knows her BMW cars. Very genuine and passionate about her work. More than willing to help me find the best vehicle, specifically tailored to my needs and helped me explore various options for financing. More

It was was great experience. Everything worked out as planned and I’m happy I bought from BMW of crystal like Everything worked out as planned and I’m happy I bought from BMW of crystal like More

Great Experience at BMW of Crystal Lake. Ralph, Michelle, and Heather are great to work with and super nice and friendly as well. Ralph, Michelle, and Heather are great to work with and super nice and friendly as well. More

Had a really great experience purchasing our X5 from Dom and the Anderson team. Thanks!! and the Anderson team. Thanks!! More