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BMW and Mazda of Crystal Lake
Crystal Lake, IL
593 Reviews
For nearly 30 years, we've been a family-owned and operated business – and it shows. Whether you work with our sales, service, or financial teams, you will experience unrivaled customer service every step of the way. Why? Because we strive for every customer to leave our dealership satisfied.
We offer free car-washes for as long as you own your vehicle, pick up and delivery service and a free shuttle.
We understand that the customer is our first priority and motivator. Every day we strive to make auto easy for you!
When you visit us, you’re sure to find what you’re looking for. In addition to our award-winning service department, our dealership offers a wide array of new, pre-owned, and certified pre-owned vehicle. We do our best to make sure you find the perfect fit.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Hours
Sales/Showroom
Monday 8:30 AM - 7:00 PM
Tuesday 8:30 AM - 7:00 PM
Wednesday 8:30 AM - 7:00 PM
Thursday 8:30 AM - 7:00 PM
Friday 8:30 AM - 7:00 PM
Saturday 8:30 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday Closed
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday Closed
Sunday Closed
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Showing 593 reviews
June 24, 2022
This is my second BMW from Anderson BMW and both transactions have been great. Very helpful and knowledgeable about the vehicles transactions have been great. Very helpful and knowledgeable about the vehicles More
by Manderson27
June 23, 2022
Dominic was great to work with. He made the entire buying process as simple and enjoyable. He was extremely professional and dedicated. He even came in on his day off for the deliv He made the entire buying process as simple and enjoyable. He was extremely professional and dedicated. He even came in on his day off for the delivery! Thanks again for the awesome ride Dom! More
by JF
June 19, 2022
One of the best sales reps I have worked with. Goes the extra mile and is very knowledgeable in his area of expertise. Goes the extra mile and is very knowledgeable in his area of expertise. More
by Bgl341
Employees Worked With
Other Employees :
Ralph Sidorowicz
June 17, 2022
Very fair pricing. Extremely friendly. No pressure tactics. Ralph explained every aspect of their decision making on the price of the car and our trade in. He even show Extremely friendly. No pressure tactics. Ralph explained every aspect of their decision making on the price of the car and our trade in. He even showed us a print out of exactly how they came to the price of our trade in. Highly recommended. More
by ramsbys
Employees Worked With
Ralph Sidorowicz
June 14, 2022
Very attentive and friendly staff. Ralph was knowledgeable, friendly and a pleasure to be around. Treated my family well and helped us find perfect vehicle Ralph was knowledgeable, friendly and a pleasure to be around. Treated my family well and helped us find perfect vehicle More
by Rkwerner.1969
June 13, 2022
James was fantastic! He made the whole process of buying a pre certified BMW a pleasure. He was responsive and helpful throughout. He made the whole process of buying a pre certified BMW a pleasure. He was responsive and helpful throughout. More
by Jrgroff
June 13, 2022
Great team at BMW of Crystal Lake. Especially today where finding a new car of your choosing can be challenging, they worked with me and found the car of my dreams. I would recommend t Especially today where finding a new car of your choosing can be challenging, they worked with me and found the car of my dreams. I would recommend this dealership to anyone looking to buy or lease the ultimate driving machine. More
by Feetfam6
June 07, 2022
We are highly satisfied with Dom’s professionalism and knowledge. He was very polite and helpful. The process was short enough and maybe that was the first dealership place where we did not spent unreason knowledge. He was very polite and helpful. The process was short enough and maybe that was the first dealership place where we did not spent unreasonable time. I highly recommend Dom as a wonderful salesperson! More
by Vanya88_va
Employees Worked With
Dominic Krisky
June 03, 2022
Challenging time to buy a vehicle right now but Anderson BMW and “Ralph” made it a great experience! Professionalism, courtesy and patience with our decision introduced us to a great dealership. Would, hand BMW and “Ralph” made it a great experience! Professionalism, courtesy and patience with our decision introduced us to a great dealership. Would, hands down, recommend to a family or friend. Thank you. More
by jarocki4x
