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BMW and Mazda of Crystal Lake
Crystal Lake, IL
593 Reviews
For nearly 30 years, we've been a family-owned and operated business – and it shows. Whether you work with our sales, service, or financial teams, you will experience unrivaled customer service every step of the way. Why? Because we strive for every customer to leave our dealership satisfied.
We offer free car-washes for as long as you own your vehicle, pick up and delivery service and a free shuttle.
We understand that the customer is our first priority and motivator. Every day we strive to make auto easy for you!
When you visit us, you’re sure to find what you’re looking for. In addition to our award-winning service department, our dealership offers a wide array of new, pre-owned, and certified pre-owned vehicle. We do our best to make sure you find the perfect fit.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Hours
Sales/Showroom
Monday 8:30 AM - 7:00 PM
Tuesday 8:30 AM - 7:00 PM
Wednesday 8:30 AM - 7:00 PM
Thursday 8:30 AM - 7:00 PM
Friday 8:30 AM - 7:00 PM
Saturday 8:30 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday Closed
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday Closed
Sunday Closed
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Showing 593 reviews
August 02, 2022
Overall a great experience - Dominic Krisky really went above and beyond getting us the exact car we wanted even with all the supply chain issues with new cars. Dominic is very knowledge, personable and e above and beyond getting us the exact car we wanted even with all the supply chain issues with new cars. Dominic is very knowledge, personable and easy to work with. Several members of our family have purchased cars at this dealership all with very positive feedback to all! The entire team at the Crystal Lake BMW dealership were very friendly yet professional. Would highly recommend this dealership to anyone in the market for a new or used BMW. More
by Tracy.mceachern
Employees Worked With
Other Employees :
Katie Spencer, Dominic Krisky
August 01, 2022
The entire experience was wonderful. He wasn’t pushy or pressuring. He was personable, yet professional. Everything turned out better than expected. We live closer to another BMW dealer; He wasn’t pushy or pressuring. He was personable, yet professional. Everything turned out better than expected. We live closer to another BMW dealer; but, we are happy to have chosen BMW of Crystal Lake. Dom is such an asset to your franchise! More
by Skeptical daughter
July 30, 2022
THANK YOU for the best experience with our purchase. Dan Brzozowski and Ralph Sidorowicz are the Best. Process was very smooth and not stressful. Finance Manager was excellent in explaining the financia Dan Brzozowski and Ralph Sidorowicz are the Best. Process was very smooth and not stressful. Finance Manager was excellent in explaining the financial portion. DEALERSHIP EXCELLENCE. Pleasure doing business and will recommend friends and family to your dealership. More
by Wbocnorthfield
Employees Worked With
Ralph Sidorowicz
July 29, 2022
It was an excellent visit thanks to Ralph who help us to get out nice and easy. get out nice and easy. More
by Jay
July 15, 2022
I brought my car in for a windshield replacement and found out my vehicle needed major repairs that would cost more than the vehicle was worth. Ralph found me a beautiful car that had low mileage at a v found out my vehicle needed major repairs that would cost more than the vehicle was worth. Ralph found me a beautiful car that had low mileage at a very reasonable price. I can't say enough about how great Ralph (sales) and Mike (finance) are. I was in a car and driving off the lot in just a few hours. Amazing 🤩 More
by Racheal N
July 09, 2022
Dom was a very knowledgeable and made the entire process of purchasing a new car very easy! of purchasing a new car very easy! More
by LF
July 06, 2022
Working with Michelle and Dan made purchasing this car enjoyable. The entire team at BMW of Crystal Lake is knowledgeable and very easy to work with. enjoyable. The entire team at BMW of Crystal Lake is knowledgeable and very easy to work with. More
by sethdevoe
Employees Worked With
Other Employees :
Ralph Sidorowicz
July 06, 2022
Easy to work with. Pleasant staff. Easy transaction. Dominic was very knowledgeable and helpful throughout the process . Pleasant staff. Easy transaction. Dominic was very knowledgeable and helpful throughout the process . More
by Sak
June 28, 2022
Very welcoming from walking in to stopping in with basic questions. Everyone is extremely friendly and a pleasure to speak with. questions. Everyone is extremely friendly and a pleasure to speak with. More
by allison q
