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BMW and Mazda of Crystal Lake
Crystal Lake, IL
588 Reviews
For nearly 30 years, we've been a family-owned and operated business – and it shows. Whether you work with our sales, service, or financial teams, you will experience unrivaled customer service every step of the way. Why? Because we strive for every customer to leave our dealership satisfied.
We offer free car-washes for as long as you own your vehicle, pick up and delivery service and a free shuttle.
We understand that the customer is our first priority and motivator. Every day we strive to make auto easy for you!
When you visit us, you’re sure to find what you’re looking for. In addition to our award-winning service department, our dealership offers a wide array of new, pre-owned, and certified pre-owned vehicle. We do our best to make sure you find the perfect fit.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Hours
Sales/Showroom
Monday 8:30 AM - 7:00 PM
Tuesday 8:30 AM - 7:00 PM
Wednesday 8:30 AM - 7:00 PM
Thursday 8:30 AM - 7:00 PM
Friday 8:30 AM - 7:00 PM
Saturday 8:30 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday Closed
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday Closed
Sunday Closed
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Showing 588 reviews
July 15, 2022
I brought my car in for a windshield replacement and found out my vehicle needed major repairs that would cost more than the vehicle was worth. Ralph found me a beautiful car that had low mileage at a v found out my vehicle needed major repairs that would cost more than the vehicle was worth. Ralph found me a beautiful car that had low mileage at a very reasonable price. I can't say enough about how great Ralph (sales) and Mike (finance) are. I was in a car and driving off the lot in just a few hours. Amazing 🤩 More
by Racheal N
July 09, 2022
Dom was a very knowledgeable and made the entire process of purchasing a new car very easy! of purchasing a new car very easy! More
by LF
July 06, 2022
Working with Michelle and Dan made purchasing this car enjoyable. The entire team at BMW of Crystal Lake is knowledgeable and very easy to work with. enjoyable. The entire team at BMW of Crystal Lake is knowledgeable and very easy to work with. More
by sethdevoe
Employees Worked With
Other Employees :
Ralph Sidorowicz
July 06, 2022
Easy to work with. Pleasant staff. Easy transaction. Dominic was very knowledgeable and helpful throughout the process . Pleasant staff. Easy transaction. Dominic was very knowledgeable and helpful throughout the process . More
by Sak
June 28, 2022
Very welcoming from walking in to stopping in with basic questions. Everyone is extremely friendly and a pleasure to speak with. questions. Everyone is extremely friendly and a pleasure to speak with. More
by allison q
June 24, 2022
This is my second BMW from Anderson BMW and both transactions have been great. Very helpful and knowledgeable about the vehicles transactions have been great. Very helpful and knowledgeable about the vehicles More
by Manderson27
June 23, 2022
Dominic was great to work with. He made the entire buying process as simple and enjoyable. He was extremely professional and dedicated. He even came in on his day off for the deliv He made the entire buying process as simple and enjoyable. He was extremely professional and dedicated. He even came in on his day off for the delivery! Thanks again for the awesome ride Dom! More
by JF
June 19, 2022
One of the best sales reps I have worked with. Goes the extra mile and is very knowledgeable in his area of expertise. Goes the extra mile and is very knowledgeable in his area of expertise. More
by Bgl341
Employees Worked With
Other Employees :
Ralph Sidorowicz
June 17, 2022
Very fair pricing. Extremely friendly. No pressure tactics. Ralph explained every aspect of their decision making on the price of the car and our trade in. He even show Extremely friendly. No pressure tactics. Ralph explained every aspect of their decision making on the price of the car and our trade in. He even showed us a print out of exactly how they came to the price of our trade in. Highly recommended. More
by ramsbys
Employees Worked With
Ralph Sidorowicz
June 14, 2022
Very attentive and friendly staff. Ralph was knowledgeable, friendly and a pleasure to be around. Treated my family well and helped us find perfect vehicle Ralph was knowledgeable, friendly and a pleasure to be around. Treated my family well and helped us find perfect vehicle More
by Rkwerner.1969
