BMW and Mazda of Crystal Lake

From the very beginning Ralph was awesome, got back to me quickly, and sent detailed videos of the car. It was even better than expected when I got there!! He promised I wouldn’t be disappointed and he was quickly, and sent detailed videos of the car. It was even better than expected when I got there!! He promised I wouldn’t be disappointed and he was correct!! Even after delivery we have been in contact. I would highly recommend this dealership! More

Our company has leased BMW's from Anderson for over twenty-five years and I can't imagine going anywhere else for a BMW. Michelle was totaling engaging and Mike could not have been any easier to deal twenty-five years and I can't imagine going anywhere else for a BMW. Michelle was totaling engaging and Mike could not have been any easier to deal with. They almost had to throw me out. More

Friendly & efficient (as much as a dealer can be) with our time. Nice walk through on features for a first time BMW owner. our time. Nice walk through on features for a first time BMW owner. More

Dom was the only salesperson who spent time with me and was patient. Other dealerships didn't spend anytime or offer a test drive. Those dealerships were Mercedes, Audi, Lexus, and Porshe. was patient. Other dealerships didn't spend anytime or offer a test drive. Those dealerships were Mercedes, Audi, Lexus, and Porshe. More

Having not had a car for 20 plus years, the process was a bit overwhelming. With Michelle’s help, she made the process easy and seamless. Her customer service was above and beyond. Her style and approach was bit overwhelming. With Michelle’s help, she made the process easy and seamless. Her customer service was above and beyond. Her style and approach was one of partnership, not sales-y. Highly recommend. More

Ralph was very helpful and efficient during the entire process, especially understanding of our time constraints. Mike was easy to work with when it came time to close the deal. Would recommend. process, especially understanding of our time constraints. Mike was easy to work with when it came time to close the deal. Would recommend. More

Couldn’t have asked for a smoother, easier, and better dealer experience. Everybody was friendly, helpful, and I never felt pressured to do anything. dealer experience. Everybody was friendly, helpful, and I never felt pressured to do anything. More

Ralph helped me buy my Mazda CX5 back in June. He was great, very positive and attentive, and easy to work with. He addressed any questions we had. We live 45 minutes from Crystal Lake and he even He was great, very positive and attentive, and easy to work with. He addressed any questions we had. We live 45 minutes from Crystal Lake and he even went above and beyond to offer to drive the car to our home. I'm very happy with my car and would recommend anyone visit Ralph at Crystal Lake Mazda! More

Amazing experience! My salesperson, Ralph Sidorowicz, was extremely attentive and actually took the time to listen to me and address all of my questions and concerns. Af My salesperson, Ralph Sidorowicz, was extremely attentive and actually took the time to listen to me and address all of my questions and concerns. After one test drive I knew that the BMW M340 was the perfect car for me. Ralph immediately went to bat for me to help me get the best deal possible. Without a lot of back and forth, I was presented with a fair deal and ultimately purchased the perfect car for me and one that I know I will continue to enjoy for years to come. The entire process was stress-free and enjoyable. Ralph is very knowledgeable about the brand and was more than happy to answer all of my questions. He genuinely cares about each and every one of his customers and strives to provide THE BEST experience possible. If you're in the market for a new or pre-owned BMW, go see Ralph Sidorowicz at BMW of Crystal Lake! More

I purchased a BMW X5 and Ralph as always is a pleasure to work with. I appreciate the time Ralph took to go over multiple vehicles with me, to make sure I purchased exactly what I wanted. This is my second p work with. I appreciate the time Ralph took to go over multiple vehicles with me, to make sure I purchased exactly what I wanted. This is my second purchase from this BMW dealer and they have a customer for life. I truly appreciate the ease of my purchase process! Great group of people that work here!! More