BMW of Rockland
Rockland, MA
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I am very pleased with this dealership service. They went the extra mile to solve the problem with my maintenance contract and they fix my vehicle. They went the extra mile to solve the problem with my maintenance contract and they fix my vehicle. More
After finishing most of my purchase online and getting approved, I decided it was worthwhile to drive almost 3 hours to pick up the vehicle we wanted. Well, finishing the paperwork in their finance office approved, I decided it was worthwhile to drive almost 3 hours to pick up the vehicle we wanted. Well, finishing the paperwork in their finance office. I was told that my identity was flagged and to answer security questions. Only one of the security questions asked actually was related to my prior purchases. They refused to complete the purchase with me and did not sell me the vehicle. Six hours round-trip and no sorry from a manager or anything. Do not buy a vehicle here. Most dealers in two days age should be able to complete an online purchase to the point of simply needing to go in to possibly finalize documents. This dealership needs some serious training. More
Professional, courteous and extremely prompt in helping me thru the process of buying a new car. I recommend BMW of Rockland without any reservations me thru the process of buying a new car. I recommend BMW of Rockland without any reservations More
Quickly seen. Great communication with service department. Exceptional service. Always a pleasant experience having service done. Great communication with service department. Exceptional service. Always a pleasant experience having service done. More
Couldn't have been happier with my service. I scheduled an appointment to have some recalls on my car completed, upon arriving I was told that they had ordered all parts needed and would have I scheduled an appointment to have some recalls on my car completed, upon arriving I was told that they had ordered all parts needed and would have my car completed by Monday EOD, to my surprise my advisor Joell called me Saturday afternoon to let me know the vehicle was completed early and was ready for pickup. More