BMW of Rockland
Rockland, MA
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Everyone was friendly, knowledgeable, helpful and timely. I’m always kept informed about any repairs or work being done to my car. Andrew always responds in a timely manner. People I’m always kept informed about any repairs or work being done to my car. Andrew always responds in a timely manner. People More
Had my car serviced and was told by the customer service representative that my issue was not covered under warranty because it wasn't considered part of the car??? and I only had a thousand miles before i representative that my issue was not covered under warranty because it wasn't considered part of the car??? and I only had a thousand miles before it failed. I then spoke to the technician when I picked my car up and was told the issue is covered under warranty if it failed. $2800 later, I feel very deceived by the customer service representative More
People are very nice and they do quality work . But the waiting time was not good I went in there at 9:30 and did not get out till 12:30 and that was for an oil change. But the waiting time was not good I went in there at 9:30 and did not get out till 12:30 and that was for an oil change. More
Hunter was very knowledgeable and so pleasant to work with. He had my best interests in mind. There was no pressure. I highly recommend Hunter as your client advisor with. He had my best interests in mind. There was no pressure. I highly recommend Hunter as your client advisor More
Our sales rep David is the best been working with him for 6 years now this is our 3rd lease with him. He is always going above and beyond. Jason our finance person was amazing. South Shore BMW always deliver 6 years now this is our 3rd lease with him. He is always going above and beyond. Jason our finance person was amazing. South Shore BMW always deliver on top notch customer service. More