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BMW of Rockland

Rockland, MA

4.7
862 Reviews

1040 Hingham St

Rockland, MA

02370

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Showing 862 reviews

January 16, 2025

Service here is 1st rate! Elijah and David did a great job and would recommend them to everybody More

by Hauser125
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Elijah Ramos, Dan Bolton
Jan 18, 2025 -

BMW of Rockland responded

Hello, we're happy to hear you had such a positive experience with our team! Thanks for the recommendation, and have an amazing day!

January 11, 2025

Everyone was friendly, knowledgeable, helpful and timely. I’m always kept informed about any repairs or work being done to my car. Andrew always responds in a timely manner. People More

by whitneympitts
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andrew
Jan 13, 2025 -

BMW of Rockland responded

Hi, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

January 10, 2025

Have been buying vehicles from BMW/mini Rockland for many years and always a Pleasant experience. More

by brunoblanchet
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Greg Dolabany
Jan 12, 2025 -

BMW of Rockland responded

Hi, thank you for sharing your positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

January 05, 2025

Had my car serviced and was told by the customer service representative that my issue was not covered under warranty because it wasn't considered part of the car??? and I only had a thousand miles before i More

by jedcronin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Joel
Jan 07, 2025 -

BMW of Rockland responded

We apologize for the inconvenience caused by your recent service experience. We strive to provide exceptional service to all our customers, and it’s clear that we fell short in this instance. We will be contacting you to address your concerns and find a resolution. Please don't hesitate to reach out to me if you need anything in the meantime. Dan Bolton Service Director BMW / MINI of Rockland 781-347-5774 dbolton@southshorebmw.com

January 04, 2025

People are very nice and they do quality work . But the waiting time was not good I went in there at 9:30 and did not get out till 12:30 and that was for an oil change. More

by Ttroofer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dan Bolton
Jan 05, 2025 -

BMW of Rockland responded

Hello, thank you; we appreciate your feedback! We would like the opportunity to find out how we can better assist you in the future. If you are willing, please contact us (781) 347-5770.

January 03, 2025

Certain employees were less than great, but some were good. Affordable prices were nice, though. More

by SuperMom
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Scott, Ashley, and Mary from Mini Sales.
Jan 07, 2025 -

BMW of Rockland responded

Good morning, We truly value your business and thank you for bringing this to my attention. Please contact me directly at ipetrov@southshorebmw.com. I would like an opportunity to resolve this issue and to know more about your experience. I’ll look forward to speaking with you. Thank you, Ivo Petrov     General Sales Manager

January 03, 2025

Good service. Great people. Could be better communicators. Long wait at checkout. No real complaints. More

by jameslcanavan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Avery Trumbo, Dan Bolton
Jan 04, 2025 -

BMW of Rockland responded

Hello, we appreciate you taking the time to leave us this feedback. Thank you for bringing this to our attention. We will use your comments to refine our efforts to ensure this issue does not happen again.

January 02, 2025

Service was great, easy to work with and very helpful and informative with stuff I didn’t know about More

by aouellette163
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dan Bolton
Jan 04, 2025 -

BMW of Rockland responded

Hi, we're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!

January 01, 2025

Hunter was very knowledgeable and so pleasant to work with. He had my best interests in mind. There was no pressure. I highly recommend Hunter as your client advisor More

by MJ
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Hunter Leighton
Jan 03, 2025 -

BMW of Rockland responded

Hi, we're happy you found Hunter to be so supportive during your experience here at BMW of Rockland. Please let us know if there is anything else we can do for you; we are more than happy to help!

December 31, 2024

Our sales rep David is the best been working with him for 6 years now this is our 3rd lease with him. He is always going above and beyond. Jason our finance person was amazing. South Shore BMW always deliver More

by Richie
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dave
Jan 01, 2025 -

BMW of Rockland responded

Hi Richie, thank you for your kind review; we are happy to pass along your comments to David & Jason and the team here at BMW of Rockland! Please don't hesitate to reach out if there's anything additional we can do for you.

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