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BMW Service & Parts

Port Chester, NY

4.9
386 Reviews
Call Dealership (914) 798-6500

110 Midland Avenue

Port Chester, NY

10573

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386 Reviews of BMW Service & Parts

September 28, 2023

Best service in the area I've gone to others this will be the one I return to More

by alonzokirton
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anthony
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Helpful 2
September 26, 2023

This dealership is by far the best in NEW YORK, the service is always A1 and on point, big shout out to my Rep Tyesha Montford. More

by EW
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tyesha montford and Pete
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Helpful 1
September 22, 2023

BMW service centers always leave me in aw. ..huge operation. Fast and friendly staff! Jill Smith was my service advisor...she's phenomenal! Fantastic work! Kudos gentlemen and ladies! Job well More

by fgastoria
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jill Smith/ Amanda Rodriguez
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Helpful 3
September 18, 2023

I arrived on time for my appointment and my car was worked on right away. Didn’t have to wait longer than usual. And as my car was being serviced I received video of everything that needed to be done More

by Scheneka
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kurt Hinrichs
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Helpful 1
September 09, 2023

Jill in service is hands down a reason I would buy another BMW. I’ve had bad experiences here before but she is extremely helpful and showed me how I could SAVE MONEY. More

by Sunny
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jill
Report | Print
Sep 11, 2023 -

BMW Service & Parts responded

Thank you for taking the time to leave us a five-star review, Sunny. We're thrilled to learn that our Service Team was extremely helpful and showed you ways on how you could save money. Should you need anything, please don't hesitate to reach out to us at BMW Greenwich Mamaroneck Service.

Helpful 1
August 30, 2023

If you have an M car that needs work I highly advise taking it somewhere else. After months of back and forth including installing incorrect suspension parts (a, damaging a tire, having me pay for an More

by bmws
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Sebastian Scrio
Report | Print
Sep 01, 2023 -

BMW Service & Parts responded

Hello, We take our customer feedback very seriously here at BMW Greenwich Mamaroneck Service. I would like to discuss your concerns regarding your service experiences and the repairs made to your vehicle. Please send me an email with your preferred contact information to discuss this further. Thank you, Sebastian Scrio Director of Fixed Operations BMW of Greenwich & BMW Mamaroneck Service SScrio@PenskeAutomotive.com

Helpful 2
August 30, 2023

I have a fabulous service advisor. That’s why I keep buying BMWs and servicing them in Port Chester. More

by David
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Arturo Ciani
Report | Print
Aug 31, 2023 -

BMW Service & Parts responded

Hello, David. Thank you for your loyal business. The BMW Greenwich Mamaroneck Service Department greatly appreciates your feedback regarding the fabulous team we have here. Thank you for this 5-star review and please choose us again for all of your service needs.

Helpful 1
August 23, 2023

Service advisor was courteous and addressed all issues with my car.I was kept well informed on the progress of the repairs. More

by ronmd
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Reinaldo Cruz
Report | Print
Aug 23, 2023 -

BMW Service & Parts responded

Hello, thanks for this amazing review. Courteous and informative assistance is always valued here at BMW Greenwich Mamaroneck Service. It is so great to know our Service Team addressed all the issues with your car. Come see us again for any of your future vehicle needs.

Helpful 3
August 18, 2023

Great customer service all around. Pleasant and clean facility. Loaner vehicle was ready and process was streamlined. All services were explained in detail and some of the services More

by Maffek82
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Pat Ricarrdelli
Report | Print
Aug 19, 2023 -

BMW Service & Parts responded

Thank you for your wonderful five-star review of how clean and pleasant our facility is. We are proud that you were assisted in a loaner vehicle and that it was streamlined for you. Providing our customers with top-tier customer satisfaction is what we have always strived for here at BMW Greenwich Mamaroneck Service. It makes us happy to know you were provided with great customer service and we are so grateful for your business.

Helpful 2
August 17, 2023

Greeted at the garage…. Told me the problem and it was fixed in a timely manner More

by pinkrac
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ms Montford
Report | Print
Aug 17, 2023 -

BMW Service & Parts responded

Thank you so much for the positive rating and review. We are happy to read that our Service Team was able to greet you as soon as you arrived, and assist you in a timely manner on your visit. Your business is valued at BMW Greenwich Mamaroneck Service, we hope to work with you again in the future!. Have a wonderful day.

Helpful 1
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