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BMW of San Luis Obispo - Service Center

San Luis Obispo, CA

4.7
374 Reviews

374 Reviews of BMW of San Luis Obispo - Service Center

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February 22, 2022

Easy to schedule the service and the promised turnaround time was met. A great experience on my first visit. More

by baki1105
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Richard Heystee
February 22, 2022

I purchased my car at this dealer and have been getting all my service there since 2018. They have had a lot of turnover and this was my first experience with Richard. He and the service manager Josh went More

by Mitch86
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Josh Luna
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Hank Walker, Richard Heystee
February 18, 2022

I had the most enjoyable experience at SLO BMW. My service advisor Connor was very courteous and accommodating. Connor was very expedient and got us a ride to have breakfast while we waited for the More

by basicjack
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Connor Morrison
February 16, 2022

Best customer experience visit I have had since I started bringing my car there. Please keep it up. More

by sweeks627
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Connor Morrison
February 16, 2022

Great service. Richard was friendly and helpful. He did a nice job keeping me informed. More

by Slomom1234
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Richard Heystee
February 09, 2022

Richard takes it seriously to provide tip-top service and has a great service dept. I always know I will be taken care of! Thanks guys! Jon More

by jonsueolson
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Connor Morrison, Mohammad Al Hajhasan, Richard Heystee
February 09, 2022

Always on point! They take customer service seriously and genuinely try to keep you informed and comfortable. Every player I’ve encountered over several years is top tier. More

by Chance
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Darrel Tumbaga
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Connor Morrison
February 08, 2022

I am truly surprised by the level of service, my only suggestion is to bring back the snacks :) More

by Lyricalbob
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott Boulanger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Connor Morrison
February 01, 2022

Zero complaints! Connor Morrison was awesome! We take customer service seriously irrespective of the source and BMW of San Luis Obispo has so far met all of our expectations since the purchase of our 201 More

by CT
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Connor Morrison
January 27, 2022

Great job diagnosing the shifting problem on my 2011 328ix and fixing it! Very professional and friendly service. More

by RH
Recommend Dealer
Yes
Employees Worked With
Richard Heystee
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