BMW of San Luis Obispo - Service Center

I have only had great experiences at this dealership. Richard has always gone above and beyond with his customer service. Richard has always gone above and beyond with his customer service. More

Richard was super helpful and very friendly. My appointment was early in the morning and he had me out w a courtesy car in no time. He also called me to touch bases w me and to let me know my ca My appointment was early in the morning and he had me out w a courtesy car in no time. He also called me to touch bases w me and to let me know my car was 75% done. More

Connor was polite, prompt, and answered all my questions. I would trust him as my service advisor again. I would trust him as my service advisor again. More

Although I am under warranty, I will continue to come back to Coast BMW afterwards as long as Super-Star Richard is there. Richard and his team are professional, polite and courteous. Refreshing to exp back to Coast BMW afterwards as long as Super-Star Richard is there. Richard and his team are professional, polite and courteous. Refreshing to experience a responsive and smart serviceperson after 4 years of frustration and headache at the dealer next door. BMW für immer!! More

Conner provided excellent customer service from start to finish. He kept me informed every step of the way and I was given a loaner vehicle to use until my repair was completed. I am very happy with the e finish. He kept me informed every step of the way and I was given a loaner vehicle to use until my repair was completed. I am very happy with the exceptional customer service I received. Thank you! More

Great service. ..Richard said he would call me in 45 mins with an update from when I dropped car off...he called right on time and let me know everything that was ne ..Richard said he would call me in 45 mins with an update from when I dropped car off...he called right on time and let me know everything that was needed. He was awesome! More

I’ve been a Coast BMW customer for over 15 years. Five leased vehicles. The customer service provided by Richard today was exceptional. The X-5 was done exactly on the time promised, including a wash Five leased vehicles. The customer service provided by Richard today was exceptional. The X-5 was done exactly on the time promised, including a washed vehicle. In all the years we have been servicing our vehicles, this was absolutely the best experience. Bedankt Richard More

Ricky always impresses. Knowledgeable, kind and caring. Always willing to help--nice to have a "service guy" you can go to and count on. Ricky is the best! You want a guy li Knowledgeable, kind and caring. Always willing to help--nice to have a "service guy" you can go to and count on. Ricky is the best! You want a guy like him for you service needs! More

Richard was a delight! Professional, knowledgeable, kind and considerate. He’s a keeper!! very happy with him! Professional, knowledgeable, kind and considerate. He’s a keeper!! very happy with him! More

Richard greeted me with a smile and some great upbeat energy. Got me a ride back to my home and had me picked up was easy and quick, great customer service. I would highly recommend Richard and BMW of Sa energy. Got me a ride back to my home and had me picked up was easy and quick, great customer service. I would highly recommend Richard and BMW of San Luis Obispo. Five stars More