BMW of San Luis Obispo - Service Center

Guadalupe Soto was outstanding service Specialist. From the beginning I felt comfortable talking to him as he discussed the service recommendations that were expected to be accomplished at the age an From the beginning I felt comfortable talking to him as he discussed the service recommendations that were expected to be accomplished at the age and mileage of my vehicle. He kept me informed of the progress of the service. He was over and above all other Service Specialist I have worked with in the past at BMW. I will return next year for sure and will be looking for him. More

Richard offered very prompt and welcoming service, offering accurate advice on the repair and following up on the status of completion. offering accurate advice on the repair and following up on the status of completion. More

Richard was quite personable, professional and responsive. I think that he was working under difficult conditions yesterday. I brought my car in the shop in response to an offer for a free 27-po responsive. I think that he was working under difficult conditions yesterday. I brought my car in the shop in response to an offer for a free 27-point inspection, and it appeared that the service department was overwhelmed by customer response because the 1-hour task (according to the promotional brochure) took nearly 3 hours. But I have no complaints about Richard's performance. More

Richard was great! He and the entire BMW SLO service department are always easy to work with. Thanks again! He and the entire BMW SLO service department are always easy to work with. Thanks again! More

Lupe is very personable and professional. We were traveling from out of town, and he went above and beyond to accommodate our needs for our service appointment. We were traveling from out of town, and he went above and beyond to accommodate our needs for our service appointment. More

Richard was very helpful and let me know the progress that was being made on the service of my vehicle. Great service experience! that was being made on the service of my vehicle. Great service experience! More

Super easy servicing, called the day before and they got me in on my schedule, got the car serviced quickly, friendly and cleaned it too! Great transaction and something that all dealers should aim for. me in on my schedule, got the car serviced quickly, friendly and cleaned it too! Great transaction and something that all dealers should aim for. More

Richard Heystee, Thank you for your great personal service and taking care of us and our BMW. I appreciate the great service at BMW SLO while I sat in the lounge enjoying a cup of coffee. The time fle service and taking care of us and our BMW. I appreciate the great service at BMW SLO while I sat in the lounge enjoying a cup of coffee. The time flew by and the car was washed and ready before I knew it. Thanks again! More

Richard was Professional, easy to work with, great communicator. Highly recommend him and the team at BMW of SLO. communicator. Highly recommend him and the team at BMW of SLO. More

BMW of SLO is always clean and well kept. Conner is always nice and respectful along with all the other employees. Conner is always nice and respectful along with all the other employees. More