BMW of San Luis Obispo - Service Center
San Luis Obispo, CA
374 Reviews of BMW of San Luis Obispo - Service Center
Roger was great to work with, very friendly, and explained the recommended service for my car. explained the recommended service for my car. More
Roger is the best, he’s my guy at Coast Nissan. Always takes great care of me and my truck. I couldn’t ask for a better service rep. Always takes great care of me and my truck. I couldn’t ask for a better service rep. More
Roger was great and took care of all of my little programming issues. He was able to connect me with the technician that I needed. programming issues. He was able to connect me with the technician that I needed. More
I just had my car serviced at BMW of San Luis Obispo, and I have to say, the experience was top-notch from beginning to end! Karina was professional and courteous, keeping me updated on the progress of my ca I have to say, the experience was top-notch from beginning to end! Karina was professional and courteous, keeping me updated on the progress of my car throughout. The commitment to customer satisfaction was evident, and I felt truly valued as a customer. I can confidently give BMW of SLO and Karina a 5-star rating for their excellent service department! More
Everyone was very professional and kind. Diamond kept me posted on how things were going. I really appreciated his attention to every detail. Diamond kept me posted on how things were going. I really appreciated his attention to every detail. More
Has been super friendly and helped me take care of my 370z that has been acting up recently. Although typical dealerships do not have the best rep, and I cannot really speak on any other employees at the 370z that has been acting up recently. Although typical dealerships do not have the best rep, and I cannot really speak on any other employees at the place, Roger is a really down to earth, understanding person, who works to help his customers. More
Roger explains what they are going do, how it is progressing and any follow up required - in a professional, courteous and well-informed manner. Having dealt with numerous service entities over the progressing and any follow up required - in a professional, courteous and well-informed manner. Having dealt with numerous service entities over the years, I feel very comfortable giving Roger and his team 5 stars. More
Definitely a 5 star! Roger is very respectful and polite. He listened to every concern and question, and we felt very taken care of! Roger is very respectful and polite. He listened to every concern and question, and we felt very taken care of! More
I have been going to Coast BMW for about 3 years and my best experiences have been because of their new service advisor, Karina Gonzales! Every time you enter the building she greets you with the biggest s best experiences have been because of their new service advisor, Karina Gonzales! Every time you enter the building she greets you with the biggest smile and makes you feel welcomed. She definitely brightens your day when you are there (whether it’s because you are getting something fixed or just some routine maintenance done). Her customer service is impeccable. She treats everyone so nice and as if they truly are family. And she truly is a BMW enthusiast so you know she cares about the brand she represents! Highly impressed! Will be recommending anyone I know with a BMW to head over to see Karina if they need to have service done with an stress-free experience. To have a service advisor like Karina to take care of you and your car is why BMW is such a respected brand. More
Roger was helpful right from the beginning. He came out and met me out at the car. He was funny and had a smile on his face. He even helped look for something missing after my last visit. Very He came out and met me out at the car. He was funny and had a smile on his face. He even helped look for something missing after my last visit. Very courteous and personable. More