BMW of San Luis Obispo - Service Center

Richard was super helpful and friendly and very knowledgeable about service issues. Thank you! I will definitely ask for him again. knowledgeable about service issues. Thank you! I will definitely ask for him again. More

BMW of SLO lives up to the high standards of Bavarian Motor Works. Ultimately, a service department is only as good as its employess. Service Advisor RIchard Heystee distinguished himself, demonstratin Motor Works. Ultimately, a service department is only as good as its employess. Service Advisor RIchard Heystee distinguished himself, demonstrating his customer-first ethos. Richard provided excellent service, while clearly communicating. Ultimately, his efforts allowed BMW of SLO to leverage a BMW warranty I was previously unaware of - saving me several hundreds of dollars and bringing my vehicle back to the vigirous life it was engineered to live. Richard has established himself as my "go-to" for all my future BMW service needs. More

Very friendly, knowledgeable and attentive also help in sales to lease new bmw because my old lease is up in April. sales to lease new bmw because my old lease is up in April. More

We had a mishap at the central coast with our X5. The dealership completely took care of us. They were amazing. Thank you! The dealership completely took care of us. They were amazing. Thank you! More

Richard has been a great customer service representative for me on several visits in for regular maintenance on my BMW 328i. He is always cheerful, prompt and friendly, and he clearly explains what will be for me on several visits in for regular maintenance on my BMW 328i. He is always cheerful, prompt and friendly, and he clearly explains what will be done and what might need to be done in future on my car. I have enjoyed working with him. More

Connor was extremely helpful in getting my car inspected and serviced ASAP and I was able to just wait onsite since it was completed so fast despite not being a scheduled appointment. and serviced ASAP and I was able to just wait onsite since it was completed so fast despite not being a scheduled appointment. More

Connor did a great job of providing service for our car today. When we arrived, Connor said our car would be ready in 2 to 2 1/2 hours. When we explained we were waiting since the person who took our app today. When we arrived, Connor said our car would be ready in 2 to 2 1/2 hours. When we explained we were waiting since the person who took our appointment had mentioned it would only take about 1 hour, Connor said he would see what he could do to speed up our service. Our car was ready in just over 1 hour! This was our first time to SLO BMW and we will definitely come back for our future service needs. More

Lupe was great. Dealership still needs work!! Took 6 days to fix a recall and air bag failure. Then broke a part while fixing and had to wait for new part. Servic Dealership still needs work!! Took 6 days to fix a recall and air bag failure. Then broke a part while fixing and had to wait for new part. Service rep Lupe was great with circumstances beyond his control. More

Went in for routine oil change, ended up spending $895, mostly for diagnostic testing, which was not fully explained or costed to me. Disappointed. mostly for diagnostic testing, which was not fully explained or costed to me. Disappointed. More

Lupe as well as all employees were wonderful! So happy and friendly! Happy being the best word! So good to see this! We do seldom see this in our country anymore. Much appreciated! So happy and friendly! Happy being the best word! So good to see this! We do seldom see this in our country anymore. Much appreciated! More