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BMW of San Luis Obispo - Service Center

San Luis Obispo, CA

4.7
374 Reviews

374 Reviews of BMW of San Luis Obispo - Service Center

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July 29, 2023

Stephen is always very helpful, friendly and easy to work with when I bring my x5 to BMW at SLO. He offers suggestions that help the customer make intelligent decisions. These automobiles are expensive - doe More

by chrcors
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steven Simpers
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 25, 2023

Karsten is top notch Genius for BMW SLO! Karsten answers my questions, helpful and courteous. Steven Simpers is one of the best service advisors BMW SLO!! More

by BVS
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes
Employees Worked With
Josh Luna
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steven Simpers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Karsten Fettinger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tony Vital
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 13, 2023

I’m always impressed and pleased with the service and the way I’m treated More

by ajzubiri
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Roger Devoll
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 11, 2023

Thank you for making this service visit smooth and easy! We'll see you again soon! More

by dgm1138
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steven Simpers
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 26, 2023

This dealership always makes me feel welcome. They have a top-notch, professional staff that is alway accomadating. More

by troubletrouble
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Tony Vital
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 21, 2023

They are the best! Informative, patient, nice and helpful staff. Quality work. I can’t think of any negatives. All positive experiences over the years. More

by Happy Customer
Recommend Dealer
Yes
Employees Worked With
Steven Simpers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : All staff have been great.
May 16, 2023

We just brought our BMW 128i in for the PVC recall today. Everything was handled exceptionally smoothly; from making the appointment to picking the car up after completion. Everybody was very helpful, the ca More

by Rod
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Roger Devoll
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 12, 2023

Very helpful and quick service every time. Great dealership and great employees. Will keep coming back! More

by pseels
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Roger Devoll
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 01, 2023

The entire staff is always welcoming and genuinely interested in how our X3 experience is going , always offering help with anything we need ! From the first point of contact to every single time we’r More

by Mr. T
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Karsten Fettinger
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 21, 2023

I had several warranty issues that SLO BMW took care of efficiently and quickly. Roger the service writer was particularly helpful and very knowledgeable. My car was washed and ready ahead of schedule. More

by pasobiker
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Roger Devoll
5.0
This rating includes all reviews, with more weight given to recent reviews.
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