BMW San Luis Obispo

Excellent! The customer service I received today went beyond my expectations. Tyler Henry is one of those people we used to call triple threats in the business The customer service I received today went beyond my expectations. Tyler Henry is one of those people we used to call triple threats in the business world. He knows his products, he's instantly likable and knows how to communicate effectively, and thinks on his feet. We appreciate how quickly and seamlessly our leasing the vehicle was today. More

Amazing Dealership!!! I always have a great experience when I come to Coast BMW. Tyler and his staff are amazing, I've purchased 2 cars now with the help of these guys. And I always have a great experience when I come to Coast BMW. Tyler and his staff are amazing, I've purchased 2 cars now with the help of these guys. And believe me when I say, when its time to buy my next car, Tyler will be the first and only person I contact. More

Most amazing experience ever! Tyler, you and your staff were above and beyond the best experience we have ever had with a dealership! Thank you so much for taking time and having p Tyler, you and your staff were above and beyond the best experience we have ever had with a dealership! Thank you so much for taking time and having patience with the lengthy process. We are overwhelmed with what an amazing product we have in BMW! Your service, your patience, your love for the product is over the top. What a blessing you are to all of us. Thank you for taking care of our family and making us wonderfully happy BMW owners! More

I am still waiting 6 months later for two parts they promise I purchased a used BMW in Sept. and they promised to fix two items on my car. It is 6 months later and they still have not fixed the items. This is th I purchased a used BMW in Sept. and they promised to fix two items on my car. It is 6 months later and they still have not fixed the items. This is the worst service I have ever had. They are not returning my calls and are lying about who is in charge. Bizarre to me. More

Issue Resolution After an initial negative experience, Vince took the appropriate measures both locally and with corporate to secure the issue resolution to everyone's After an initial negative experience, Vince took the appropriate measures both locally and with corporate to secure the issue resolution to everyone's satisfaction that were involved More

I LOVE THIS DEALERSHP!!! I just got my second new BMW in 6 months from them. Dolan Hossain and Makayla Mier took great care of me both times!! In November, I replaced my 7 ser I just got my second new BMW in 6 months from them. Dolan Hossain and Makayla Mier took great care of me both times!! In November, I replaced my 7 series. They helped me get out of my old one 2 months early and they got me an amazing deal on my new one. There was no bitter haggling. Just a few pleasant phone calls and text messages. I drove up the next day and dropped off the old one and picked up the new one. I had a very nice dinner in Santa Barbara on the way home. I just made a deal with them for a new X5. Dolan and Makayla found me just the car that I wanted from their network and got me out of my old one 5 months early. Again, no unpleasant haggling. Just two phone calls, a few texts, and voila, a great deal on exactly the car that I wanted. This time, they're trucking the new X5 down to me and picking up the old one. I never had to leave my house. I'm a BMW guy and I've had a lot of I've aggressively shopped dealers in the LA area in the past. I've gotten BMWs from dealers all over Southern California. It has been a lot more hassle for inferior results. WOW!! I WOULD GIVE Dolan, Makayla, and Coast BMW 6 STARS IF I COULD!! More

No Trust They inflate the "necessary" service every time I take my car in. I call other BMW dealerships for cost of service; Coast is always higher. I have n They inflate the "necessary" service every time I take my car in. I call other BMW dealerships for cost of service; Coast is always higher. I have no trust whatsoever in their integrity. Avoid this dealership! More

Where do I begin...I am a current college student that will be needing a new car within the next few months or so, and decided to test drive a few cars around the area to see what my options were. At Coa will be needing a new car within the next few months or so, and decided to test drive a few cars around the area to see what my options were. At Coast BMW a very friendly woman named Kari helped a friend and I select a new 335i, and we got to drive it to see how it all worked out. Aside from liking the car, I also enjoyed Kari's friendliness and knowledge. Though she mainly works with the Nissans next door, she definitely knew a thing or two about the BMW we drove. No questions asked, no pressure, no sales pitch, no hassle. This is what I expected, and this is what I received. She's a very understanding person! After visiting a few other dealers in the area, it's great to know I can call Coast BMW in the future without feeling unwelcome. I highly recommend checking this dealer out if you ever need a BMW or Nissan. Ask for Kari --you most certainly won't regret it. More