BMW San Luis Obispo

The video followup communication is very effective. So was the customer service provided by Conner. So was the customer service provided by Conner. More

Working with you is great and comfortable and you are a professional person, thank you professional person, thank you More

Richard, once again, provided excellent customer service for my 135i. He is a great rep and the dealership is beautiful! for my 135i. He is a great rep and the dealership is beautiful! More

Richard was very helpful and answered all our questions. The service was good as well. The service was good as well. More

Great staff that are forthright and courteous. A fine group of young men with great service A fine group of young men with great service More

Connor did fantastic and went above and beyond with making sure I was happy with my bmw experience. He truly is fantastic! making sure I was happy with my bmw experience. He truly is fantastic! More

The whole team has been nothing short of amazing! From the sales floor to the Service department. They have my loyalty. From the sales floor to the Service department. They have my loyalty. More

I called for an appointment to buy new tires, Connor Morrison immediately checked to make sure they were in stock, and got me in the next day to have them put on my car. It is always a pleasure to talk Morrison immediately checked to make sure they were in stock, and got me in the next day to have them put on my car. It is always a pleasure to talk to the people at SLO BMW. Conner kept me informed about the wait time, always polite and efficient. The facility is very nice, and I actually enjoyed a cup of coffee and a banana while I waited. I felt like I was as comfortable as a lobby of a nice hotel! Scott saw me and stopped to talk to me. Mitch saw me and come over to talk to me. A very nice young man named Karsten asked me if I needed any information and tips for my X4BMW. I had an exceptionally great day as I waited for my new tires! More

Richard is a fantastic service rep. Very personable and knowledgeable about my model BMW. He let me know what work needed to be done very quickly and kept me informed of the progress of Very personable and knowledgeable about my model BMW. He let me know what work needed to be done very quickly and kept me informed of the progress of my repair. Highly recommend him. Lupe also helped when I picked up my vehicle and he was very friendly and helpful in answering follow-up questions that I had. More

I called Coast BMW to schedule an oil change… instead, I had the pleasure of speaking with the Sales Manager, Jose. He was funny, professional and made me smile on what was the end of a long, hard few days. had the pleasure of speaking with the Sales Manager, Jose. He was funny, professional and made me smile on what was the end of a long, hard few days. He easily made me feel welcome and treated me like a friend. I picked up reinforcements, April Marie Alley and headed to BMW. When I arrived, I was overtaken with admiration by what I saw. They were serving meals to anyone who desired. The service bay was filled with smiling faces enjoying more than a meal. They were enjoying each other and their friends who worked there. I was already impressed. I wanted to shout from the rooftops how wonderful and emotional I felt by what Coast BMW was doing. To make a long story short, never before had I browsed a BMW dealership. I not only traded in my problematic Cooper but I met some extraordinary people there. My salesman, Luke, their Finance Manager, Kirk, Detail Manager, Roger and of course, Jose. These BMW professionals are unsurpassed in their fields of expertise. They were professional, friendly, kind, honest and possess the highest of integrity. They made me feel like family. I’ll never buy a car from anyone else. More