BMW San Luis Obispo

Richard and the service staff were very helpful. They were ready for me when I arrived and performed the necessary work in a very timely manner. They were ready for me when I arrived and performed the necessary work in a very timely manner. More

Very professional and a pleasure to deal with. I look forward to working with Richard Heystee again in the future. I look forward to working with Richard Heystee again in the future. More

Very high turnover rate. I’ve had 8 different “M” vehicles over 25 years, and very seldom the same service writer. I’ve been sold maintenance packages I clearly didn’t nee I’ve had 8 different “M” vehicles over 25 years, and very seldom the same service writer. I’ve been sold maintenance packages I clearly didn’t need, and weren’t honored. I’ve been lied to straight to my face by a sales manager. I try to drive 120 miles to Santa Barbara for better service, rather than 30 miles to SLO. This dealership has a terrible reputation with the 1300 employees at my local San Luis Obispo company. More

Richard was able to help me try to identify a strange clinking noise from under my vehicle. He was able to get the service performed and found no faults underneath only minor details that he was happy to clinking noise from under my vehicle. He was able to get the service performed and found no faults underneath only minor details that he was happy to explain. I received the vehicle back much emailer than anticipated, cleaned and ready to go. I recommend Richard at BMW of SLO for your BMW service needs. More

Richard is the only reason I would return to have my car serviced at SLO BMW. He is pleasant, knowledgeable and very service oriented. The service was performed satisfactorily, however I was not happy t serviced at SLO BMW. He is pleasant, knowledgeable and very service oriented. The service was performed satisfactorily, however I was not happy to be charged a 3% service charge for paying with my credit card. Who carry’s around that much cash? That was not Richard’s fault and I have great reviews for him. More

Service reps and technicians seem to know what they're doing. Upsetting that the dealership charges service fees to credit card transactions. doing. Upsetting that the dealership charges service fees to credit card transactions. More

Kevin has been extremely helpful anytime I have any kind of question or concern about my vehicle and has made me a loyal BMW SLO customer for life! of question or concern about my vehicle and has made me a loyal BMW SLO customer for life! More

Richard was super helpful and friendly and very knowledgeable about service issues. Thank you! I will definitely ask for him again. knowledgeable about service issues. Thank you! I will definitely ask for him again. More

BMW of SLO lives up to the high standards of Bavarian Motor Works. Ultimately, a service department is only as good as its employess. Service Advisor RIchard Heystee distinguished himself, demonstratin Motor Works. Ultimately, a service department is only as good as its employess. Service Advisor RIchard Heystee distinguished himself, demonstrating his customer-first ethos. Richard provided excellent service, while clearly communicating. Ultimately, his efforts allowed BMW of SLO to leverage a BMW warranty I was previously unaware of - saving me several hundreds of dollars and bringing my vehicle back to the vigirous life it was engineered to live. Richard has established himself as my "go-to" for all my future BMW service needs. More

Very friendly, knowledgeable and attentive also help in sales to lease new bmw because my old lease is up in April. sales to lease new bmw because my old lease is up in April. More