BMW San Luis Obispo

We highly recommend JT! ! He provided us with an awesome sales experience: hard working, no pressure, informative and so very helpful!! He made what can be a miserable exper ! He provided us with an awesome sales experience: hard working, no pressure, informative and so very helpful!! He made what can be a miserable experience much much easier and enjoyable!! More

JT provided me with detailed information about the BMW. His customer service & knowledge is outstanding! The staff all together were friendly and professional . I definitely recommend this dealership to an His customer service & knowledge is outstanding! The staff all together were friendly and professional . I definitely recommend this dealership to anyone looking for a BMW! Be sure to ask for JT! More

Roger provided outstanding service and managed the diagnosis and repair of our X3. He communicated clearly and accurately and identified appropriate options to address needs while reducing costs. He diagnosis and repair of our X3. He communicated clearly and accurately and identified appropriate options to address needs while reducing costs. He is professional, knowledgeable and super friendly. -Jim More

First time working with Roger and it was great! He was very helpful, went out of his way to help me troubleshoot my connection issue and handled my service appointment effortlessly. Great experie He was very helpful, went out of his way to help me troubleshoot my connection issue and handled my service appointment effortlessly. Great experience:) More

We want it known that the service Karen A. (manager in Business Development) has delivered to my wife and I was outstanding and she represents San Luis Obispo BMW and BMW Corp. in a most impre (manager in Business Development) has delivered to my wife and I was outstanding and she represents San Luis Obispo BMW and BMW Corp. in a most impressive way. Although our service appointment was not properly scheduled/documented (by a coworker) Karen caught the error and stepped in to make sure our appointment was not only secured but at a more convenient time without changing the service date. She handled this error most professionally without causing us any inconvenience. We can not say enough on how impressed we are with her handling of our service schedule. Respectfully, Steve & Lisa Hoctor More

JT helped me find my new BMW and was very patient and helpful through the entire process. The whole experience was very pleasant and the team provided great service! helpful through the entire process. The whole experience was very pleasant and the team provided great service! More

JT was very helpful and patient through the entire process. Him and the team made the experience feel very special and provided great service . Would recommend working with him! process. Him and the team made the experience feel very special and provided great service . Would recommend working with him! More

Steven was great at making sure we were informed with what was happening with my vehicle! Very friendly and very professional! what was happening with my vehicle! Very friendly and very professional! More

Overall good dealership just consistent problem with communication and execution. That is pretty much been the only thing consistent over the mini mini years of BMW. Like a communication/execution. Ther communication and execution. That is pretty much been the only thing consistent over the mini mini years of BMW. Like a communication/execution. There’s been some improvement the last few years. Pre-Covid. I would set foot in BMW Slo. I would rather drive to Santa Maria. The last few years has shown some improvement but much more is needed. More

I enjoy working with dealership. I bought my BMW from San Ramon but the service down here has been great. They have been knowledgeable and are really ready to help. Special thanks t I bought my BMW from San Ramon but the service down here has been great. They have been knowledgeable and are really ready to help. Special thanks to Cameron Love who probably knows more about BMWs than anyone I've ever talked. Cameron was nice enough to help me learn all the info about my car even though I could not buy from him. Karen who calls and makes my appointments is very friendly and always schedules me for my convenience. Steven was my service advisor today when I took the car in for oil service. He was there from the minute I drove up to walking me to my car when I picked up. All in all I've had great service from this dealership. The employees seem to enjoy their work and are always helpful. More