BMW San Luis Obispo

Just bought our first BMW and the Jeffrey Thompson was absolutely fantastic! Would recommend this dealership to anyone! absolutely fantastic! Would recommend this dealership to anyone! More

What a horrible experience. My boyfriend took his car in for an oil change at the dealership and the tech backed the car into a disabled parking sign. It created a sizable dent. My boyfriend took his car in for an oil change at the dealership and the tech backed the car into a disabled parking sign. It created a sizable dent. The dealership said they would repair it since they were at fault. Their "repair" did nothing to fix the damage. The behavior of Josh Luna was incredibly unprofessional as well. He barred us from the premises and the dealership is not going to fix the damage they caused. If you like your car DO NOT take it to this dealership. More

JT and the entire staff made our purchase extremely enjoyable and easy. All were very helpful and informative. Awesome experience ! enjoyable and easy. All were very helpful and informative. Awesome experience ! More

Roger was excellent! I was late for my appointment and he still took care of me right away and was super efficient. I really enjoyed talking to him as well, you could te I was late for my appointment and he still took care of me right away and was super efficient. I really enjoyed talking to him as well, you could tell he really cared and enjoyed his job. Overall I was really impressed with my experience and thought it was top notch. Roger even made me a coffee for the road when I picked up my car, I could not have asked for more! More

Thank you BMW of SLO! Roger goes above and beyond to make sure your needs are met. And all the other staff are very kind as well. Roger goes above and beyond to make sure your needs are met. And all the other staff are very kind as well. More

On the 29th of December, in the year 2022, I purchased a 2018 BMW 530e (vin number WBAJA9C52JB253529) from the San Luis Obispo BMW. It was purchased with 49,552 miles and it currently has less than 56,000 m 2018 BMW 530e (vin number WBAJA9C52JB253529) from the San Luis Obispo BMW. It was purchased with 49,552 miles and it currently has less than 56,000 miles. Initially, I purchased a BMW expecting it to be reliable for my daughter to drive to and from school, however it broke down with less than 6,000 miles added on to it and the cost to fix it is more than $11000, having only owned it for 8 months. $30000 for a car the last less that 6000 miles That is pretty sad. However, my expectation was that BMW of San Luis Obispo stands up for its community and their customers so I tried to reach General Manager Vincent Troncoso to see if I can trade in the car but it was not possible, according with Kevin Nyhus because the value of my car is around $18000. Really bad experience buying a used car from BMW of San Luis Obispo. More

Lance and Scott were so easy to work with. No haggling or being tossed about. Very straight forward and easy. No haggling or being tossed about. Very straight forward and easy. More

Roger helped us get a starter replaced in a 2011 BMW 328i. The cost was higher than expected, and there was a multiple-day wait for the part. Roger helped me deal with this. His courteousness and pat 328i. The cost was higher than expected, and there was a multiple-day wait for the part. Roger helped me deal with this. His courteousness and patience is appreciated. More

Sales told one thing to get us in the door and did not stand behind it stand behind it More

Everyone at BMW of SLO was amazing, kind and helpful. JT was incredible. I’ve never been treated so well by a sales associate. He was understanding, knowledgeable and patience, and went above and beyond. JT was incredible. I’ve never been treated so well by a sales associate. He was understanding, knowledgeable and patience, and went above and beyond. The buying process was simple and straightforward. More