BMW Portland

Michael did a fantastic job communicating what was being done during my service appointment. I am very thankful for his professionalism and honestly he displayed. done during my service appointment. I am very thankful for his professionalism and honestly he displayed. More

Took to long, wasn’t kept apprised and issue wasn’t fixed. Over paid for detail - only thing that worked was the loaner. fixed. Over paid for detail - only thing that worked was the loaner. More

Very helpful in completing the service in timely manner and providing courtesy vehicle to use while it was being done. and providing courtesy vehicle to use while it was being done. More

Cris was exceptional customer service oriented and made every customer happy with their service at Portland BMW. every customer happy with their service at Portland BMW. More

Awesome friendly quick Was patient with my recall repair which I had been dreading Was patient with my recall repair which I had been dreading for a very long time I felt welcomed and important as a custome which I had been dreading Was patient with my recall repair which I had been dreading for a very long time I felt welcomed and important as a customer More

This is a nice dealership but the amount of time waiting to get help is too long. Also all of the texts that supposedly come from the tech are confusing. I was expecting a text for when my car was done and to get help is too long. Also all of the texts that supposedly come from the tech are confusing. I was expecting a text for when my car was done and the yech called me from an unknown number. My car sat there over the weekend. Need clearer communication More

Attentive and friendly. They keep you up to date on the status of the car and are very willing to explain things. I like that they offer you a loaner, and if you don’t ne They keep you up to date on the status of the car and are very willing to explain things. I like that they offer you a loaner, and if you don’t need one, they pay for a lift ride home. More

Very competent people. No non sense. Eric was very patient with me. They took my trade in without question. No non sense. Eric was very patient with me. They took my trade in without question. More

Dylan Haxton has always gone above and beyond for myself and my vehicles whenever I have needed anything. and my vehicles whenever I have needed anything. More

Great service. Always courteous interactions with the customer. Loaner cars always provided when needed. Excellent operation. Always courteous interactions with the customer. Loaner cars always provided when needed. Excellent operation. More